Business Preparedness. Hurricane Preparedness 2018 NFP InForum February 15, 2018

Transcription

1 Business Preparedness Hurricane Preparedness 2018 NFP InForum February 15, 2018

2 Agenda Past Experience Hugo Floyd Matthew Irma Hurricane Tabletop Exercise Pre-Landfall Post-Landfall (1 day and 10 days) Your Path to Resilience

3 Past Experience Hugo 1989 Worst case scenario? Power out for 2 3 weeks Floyd 1999 Evacuation can be a disaster to itself Matthew 2016 Evacuation can come quickly Irma 2017 Storm surge is significant when storm checks the boxes

4 Tabletop Exercise Hurricane Caroline Credit: SC Emergency Management Division

5 Situation (Pre-landfall) Hurricane is currently a CAT 4 with wind speed of 150 mph, moving northnorthwest at 15 mph, currently located over southern Bahamas Gradual weakening and decreased storm track speed expected, but projection remains a CAT 3 landfall along SC s southern coast, in 4 days Major threat of coastal storm surge inundation and flooding along central and southern SC coast Inland flooding, high winds, and tornadic activity expected throughout southern and central conglomerates SCEMD and Charleston County EMD at OPCON 3; expect move to OPCON 2 tomorrow morning Governor announced a state of emergency and medical and general population evacuation orders may come as soon as tomorrow PM (OPCON 1)

6 Operating Conditions (OPCON)

7 Forecast Model TUE MON

8 Group Discussion (Pre-landfall) How is your plan organized for pre-landfall tasks? # of days from landfall, OPCONs, etc. Which is more effective? What does your plan say to do at this point? Communications what messages and to whom? Evacuation do you know where everyone is going? Relocation Team do you have a team of people evacuating early to establish a remote site for continuity of operations? Facility when do you shut down? Estimate the number of staff evacuating vs. staying

9 Brief-Out (Pre-Landfall) Spokesperson from table Short, concise, briefing (30 60 seconds) 1 2 key lessons learned from your group discussion Do not include every topic of discussion Other tables may ask a brief follow-up question as time allows

10 Situation (Landfall) Edisto is impacted by eye of the storm as Category 3 major hurricane with wind speeds of 115 mph Upper right quadrant of hurricane impacts Charleston with storm surge and observed wind gusts exceeding 125 mph Major coastal and inland flooding reported throughout Charleston County Damaging high winds and tornados spawned throughout the region SCEMD reports that evacuation orders may not be lifted in portions of Charleston County for at least a week

11 Wind Speeds Credit: SC Emergency Management Division

12 SLOSH/Flood Models Credit: SC Emergency Management Division

13 Expected Building Damages Building Damage by Occupancy Damage by Building Type Credit: SC Emergency Management Division

14 Expected Building Damages Economic Loss Estimates (In thousands of dollars) Credit: SC Emergency Management Division

15 Group Discussion (1 day PL) Based on your previous estimate of number evacuating vs. staying, assume everyone who stayed has no power, cell phones, landlines, or internet. What can they do to support your operations? How will you contact them? For your evacuated employees, what types of activities can they perform for the next week with the resources they brought while waiting to return? What should everyone have brought with them? What are the top issues your business/organization faces over the next week? What can you do to address them now? What key messages are you communicating and to whom? Is your company and key staff registered with the SCEMD and Charleston/Dorchester County for business re-entry? Do you know what they need to re-enter the County? What are their plans/tasks when they are allowed to return?

16 Brief-Out (1 day Post-Landfall) Spokesperson from table Short, concise, briefing (30 60 seconds) 1 2 key lessons learned from your group discussion Do not include every topic of discussion Other tables may ask a brief follow-up question as time allows

17 Situation (10 days Post-Landfall) Evacuation orders have been lifted Power will not be fully restored for another 2 weeks; cell phone service is spotty and overloaded due to peak usage; landline and internet service is likely down for 1 2 weeks Your facility sustained moderate damage but will not be usable for the next days while waiting for repairs Curfews are in effect 35% of your employees homes were significantly damaged and they are looking for alternate housing There are no hotel rooms available in tri-county area

18 Group Discussion (10 days PL) Contractors are scarce to perform repairs on your facility. Do you have any pre-existing agreements with contractors to perform emergency repairs? Do you know how to contact your insurance agent? Do you know what you will need to file claim? How long until you can expect to receive payment? Where and how will you be conducting operations? Can you conduct critical operations without 35% of your staff? Do you pay those 35% of staff who can t work? For how long? What messages are you communicating and to whom?

19 Brief-Out (10 days Post-Landfall) Spokesperson from table Short, concise, briefing (30 60 seconds) 1 2 key lessons learned from your group discussion Do not include every topic of discussion Other tables may ask a brief follow-up question as time allows

20 Table Top Exercise Your Path to Resilience Next Steps

21 Hurricane and Business Continuity Planning Resources Twitter accounts: Charleston County Charleston County Sheriff South Carolina Emergency Management Division South Carolina DOT Smart Phone Apps: Charleston County EMD (search for CCEMD in Google, Apple app stores) 511 South Carolina Traffic (search for SC 511 in Google, Apple app stores) General Websites: (Charleston County Emergency Mgmt) (live road conditions) (South Carolina Emergency Management Division) Re-entry: (Charleston County Re-entry Plan scroll to pgs for business re-entry guidelines and sample pass) (South Carolina EMD Business Re-entry) Emergency Alerts: member.everbridge.net/index/ /login (Charleston County Citizens Alerts - sign-up link) (South Carolina EMD Code Red Alerts sign-up link) Business and Industry Support: Hurricane Plan/Business Continuity Plan Reviews, Exercises, and Assistance (Charleston County Business & Industry Emergency Support Function Coordinators) Scott Cave, Principal, Atlantic Business Continuity Services, (843) , scave@atlanticprep.com Joe Stringer, Risk Manager, Anderson Insurance Associates, (843) , jstringer@aiasc.com State Business & Industry Emergency Support Function Contact Business and Industry Hotline, (803) , businessreentry@emd.sc.gov Sarah Pickhardt, Recovery Support Specialist, (803) , spickhardt@emd.sc.gov

22 Adjournment Thank you! Scott Cave Certified Business Continuity Professional Master Exercise Practitioner Atlantic Business Continuity Services (843)