Top 10 Actions a CIO Can Take to Prepare for a Hurricane

Transcription

1 May 2013 Walter E. Washington Convention Center Washington, DC Top 10 Actions a CIO Can Take to Prepare for a Hurricane Lessons learned from Hurricane Sandy Bill Venteicher Marketing Manager Dell Management & AlertFind Services

2 Introduction Review of Recent Storms Hurricane Sandy 10 things to do to prepare for 2013

3 Rough Decade 8 of the 10 costliest storms on record have made landfall Since In 2005 Hurricane Wilma was the strongest hurricane (190mph winds) ever 2005 set the record for the most storms in a single season lasting into Jan 2006 Top 7 Storms of all time caused over $200 Billion dollars worth of damage

4 Season and Intensity Scale

5 Hurricane Season 2011 Season 2012 Season Category 3 Hurricane Irene was first to make landfall since rd most active on record- tied with 1887,1995, and st time since storms formed before the official start date of June 1 1 st time ever recorded that 4 storms formed before July- since 1851 Hurricane Issac hits New Orleans on the 7 year anniversary of Katrina 39 Tropical Depressions 38 Named Storms 17 Hurricanes 6 Major Storms Cat 3+

6 The Storms Storm Name Date Estimated Cost Peak Intensity Landfall Region Katrina Ike Wilma 2005 $108 Billion Cat 5 Cat 3 FL Gulf Coast 2008 $37.5 Billion Cat 4 Cat 2 TX Gulf Coast 2005 $29.2 Billion Cat 5 Cat 3 Carrib / S FL Andrew Ivan 1992 $26.5 Billion Cat 5 Cat 5 FL / LA Coast 2004 $23 Billion Cat 5 Cat 3 AL Coast Irene 2011 $16.6 Billion Cat 3 Cat 1 NC / VA Coast

7 Hurricane Sandy 2012 $71 Billion

8 What can you do to Prepare? Plan for the Worst, Hope for the best Be Prepared Invest in Business Continuity Planning, and use as much available technology as possible.

9 1. Ensure you can communicate instructions to employees no matter what happens to the prevailing communications infrastructure. It has been estimated that 90% of companies unable to resume business operations within 5 days of a disaster are out of business within 1 year.

10 2. Collect and maintain up-to-date contact information for your employees and key constituents

11 3. Plan for your post-event roll call of employees One way blasts aren t helpful! You need the ability to do staff; Roll Calls Polling Receipt Acknowledgement Live-time two way communications

12 4. Plan for a remote recovery facility

13 5. If you can protect one application, protect your - you will need it Contracts Important Documents Intellectual Property Client and Stakeholder Communications

14 6. Have a system in place to avoid losing compliance and audit trails when there the unexpected happens Complete Legal Archive Cloud Based and Easy to Search Secure and Protected

15 7. You must collaborate in order to recover Executives Are my employees safe? What is the status of the business? How are customers impacted? Disaster Recovery Team External World / Customers Is everyone safe? Are you open for business? How does this event affect your bottom line? Can I contact you? What are you doing to recover? Employees Where do I go? What do I do? Do they know I m okay? Where do I get information?

16 8. Test, test, and test again

17 9. Plan not to stick to your disaster recovery plan Barriers to recovery from disaster: Inability to coordinate communication among teams & employees Inability to coordinate tasks and activities Disaster recovery team occupied answering phone calls for basic information No central source for accurate, up to date information about the crisis and recover efforts Disaster recovery plans aren t easily actionable or digestible Measuring success of recovery efforts difficult We couldn t coordinate the simplest of tasks - Large regional health plan provider

18 10. Use Cloud-based services to provide reliable tools, available anytime, with any internet connection Short Message Communication Calling audibles Warnings / alerts Instructions Roll call Broadcast communications Simple data gathering / triage Data Exchange Exchanging documents Executing contracts Transferring data files Moving recovery files Complex instructions Task collaboration Emergency Notification & Collaboration Tools

19 Thank You Services