Blackout Tracker United States Annual Report 2009

Transcription

1 Blackout Tracker United States Annual Report 2009

2 Table of Contents Introduction... 3 Productivity and Monetary Loss... 3 Top Five Most Significant Reported Outages... 4 Top Ten Reported Data Center Outages... 4 Top Ten States with Most Reported Outages... 5 Top Ten Most Unusual Outages/Causes... 5 What You Can Do to Protect Your Business... 6 Overview of National Power Outage Data Reported Power Outages by Region... 9 Reported Power Outages by Animal Type... 9 Power Outage Data by State Introduction Alabama Alaska Arizona California Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oregon Pennsylvania Rhode Island South Carolina South Dakota Annual Report

3 Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Annual Report

4 Introduction Welcome to Eaton Corporation s Blackout Tracker Annual Report for From the huge, farreaching power failures brought on by summer thunderstorms and winter ice storms to the smaller, local disruptions which may have affected the people in only one neighborhood, power outages caused problems for people and businesses in all 50 states. This annual report is based on reported power outages in the United States. Data collection began on January 1 and the sources include: news services, newspapers, Web sites (including those of newspapers and TV stations) and personal accounts. In all, 2,840 reported outages were tabulated and used as the basis for the report. This compares with 2,169 in One of the reasons for the increase is that the 2009 report covers the entire year while the 2008 data collection began on February 16. Also, the data collection methods were improved. It is interesting that the average number of monthly outages jumped from approximately 207 in 2008 to 236 in We, at Eaton, hope that you find the report insightful and that it prompts you to take appropriate action to prepare for power outages that could affect you and your business or organization. The main body of the report follows this introduction and is organized into two sections: 1. Overview of National Power Outage Data 2. Reported Power Outages by State Productivity and Monetary Loss The losses from a power failure can be extensive and of great consequence. For a business, the recovery time is significant. The costs are high. According to Price Waterhouse research, after a power outage disrupts IT systems 33+ percent of companies take more than a day to recover 10 percent of companies take more than a week It can take up to 48 hours to reconfigure a network It can take days or weeks to re-enter lost data 90 percent of companies that experience a computer disaster and don't have a survival plan go out of business within 18 months Financially, power outages can mean substantial losses for the company affected. According to the US Department of Energy, when a power failure disrupts IT systems 33 percent of companies lose $20,000-$500, percent lose $500,000 to $2 million 15 percent lose more than $2 million This is but a brief summary of the potential losses due a disruption to IT. The information is an excerpt from a white paper entitled, Ten Ways to Protect Your IT Infrastructure. The entire white paper and other papers on various power-related topics can be found at Annual Report

5 Top Five Most Significant Reported Outages 1. Ice Storm, January 29 Hazard, Ky. and surrounding area: An ice storm toppled trees and power lines causing power outages that affected 607,000 people. 2. High winds, February 11 Centre County, Pa. (and surrounding area) and parts of Maryland and West Virginia: The wind downed trees and power lines interrupting power for 330,000 people in Pennsylvania, Maryland and West Virginia. 3. Ice Storm, January 28 Salem and Harrison, Ark. and surrounding area: The ice storm knocked-out power for 296,000 people. 4. Severe Thunderstorms, August 11 Detroit, Mich.: The storms interrupted power for 273,000 people. 5. Winter storm, December 8 Phoenix, Ariz.: The storm knocked-out power for 250,000 Phoenix area residents. A note about hurricanes: 2009 was an unusually quiet year for hurricanes. There were only three hurricanes and no storm produced hurricane force winds over the United States. This compares with approximately five million people losing power due to just Hurricanes Ike and Gustav in Still, in 2009, there were thousands of outages and over 13.5 million people affected (see Overview of National Power Outage Data summary). Add an active hurricane season onto this and the numbers would be even more staggering. Top Ten Reported Data Center Outages Data centers have become absolutely essential to business. Whether it is supporting customer service, providing the conduit for collaboration between colleagues, performing number crunching for accounting and engineering or supporting a myriad of other business functions; data centers are increasingly becoming the focal point of IT and business activity. So when a data center is not operating, many businesses simply cease to function. This dependence will only continue to grow. The criticality of data centers is evident by the coverage that downtime gets in the news and through social networking. Below, in chronological order, are ten data center problems that were caused by power issues. Please note that it is difficult to ascertain the financial impact of the outages but in many cases, it is reasonable to expect that they were significant. 1. Amazon.com Ashburn, Va. 6/10/09: An electrical storm knocked-out power for some customers of Amazon s EC2 Cloud Computing Service. The outage lasted more than four hours. The company said the customers affected were in one of Amazon s four availability zones in the United States. 2. Rackspace Hosting Dallas, Texas 6/29/09: There was a power failure in phase one of Rackspace Hosting s data center. Some customers were moved to generator power but the generators failed. Customers servers lost power for about 40 minutes. 3. Fisher Plaza Seattle, Wash. 7/2 to 7/3/09: A fire in an electrical vault caused multiple data centers to go off-line. The complex was left without power and generator support. The greatest impact was lengthy downtime for payment portal Authorize.net, which was offline for hours. This left thousands of merchants unable to process credit card payments through Web sites. The duration of the outage was about 33 hours. 4. Rackspace Hosting Dallas, Texas 7/7/09: There was a 20-minute power failure in Rackspace Hosting s data center. 5. State of Missouri Jefferson City, Mo. 7/24/09: An overnight power outage shut down Missouri s data center which knocked the state s Web sites off-line. Annual Report

6 6. The Planet Dallas, Texas 8/4/09: A power failure affected the company s data center. Among the customers that experienced the outage was HostGator, a large sharedhosting company. The duration of the outage was about 60 minutes. 7. Internap Network Services Boston, Mass. 8/5/09: Internap Network Services (INAP) data center lost power due to a battery failure in a DC power plant that was supposed to provide power during the outage. The power outage lasted about 80 minutes. 8. Server Beach Herndon, Va. 8/28/09: When a short occurred in a switch, many customers of Server Beach experienced downtime. Although power was restored within an hour, problems for some continued until early the next day. 9. Washington Metro Washington DC 11/4/09: Much of the Metro s communications system was disrupted by a power failure affecting the data center. The public address system at rail stations and the bus communications system were inoperable. The problem was caused by an internal power distribution unit malfunction. 10. Harvard University Cambridge, Mass. 12/28/09: A power outage at the university s data center took down several online services including Harvard s main web site. The precise cause was not known. Power was restored after about four hours. Information on how to protect a data center from downtime due to power problems may be found in several white papers available at Top Ten States with Most Reported Outages 1. California (363) 2. Texas (141) 3. New York (128) 4. Washington (128) 5. Ohio (111) 6. Florida (104) 7. Pennsylvania (94) 8. Michigan (91) 9. North Carolina (89) 10. Wisconsin (83) Top Ten Most Unusual Outages/Causes 1. Confetti July 12: During a parade in Bridgeport, Conn. a canon on a parade float shot confetti into overhead power lines causing a short and disrupting power for 2,000 people for about an hour. 2. Parachutists - September 30: In Suffolk, Va. three people jumped off a 1,000 foot tall TV tower with parachutes. It is believed that one of the people hit a power line causing an outage for 480 people and businesses. There were no confirmed injuries or arrests. 3. Eagle carrying garbage February 21: In Juneau, Alaska an eagle carrying garbage flew near a power line and apparently the garbage caused a short in the line. A resident said that the eagle should be fined for littering. 4. Ravens June 13 and 14: In Basalt, Colo., on June 13, a raven entered the electrified portion of a substation causing a short and knocking-out power for 7,800 people. Unfortunately, the raven was electrocuted. The very next day another raven entered the same substation resulting in an identical power outage and, unfortunately, the same result for the raven. 5. Helicopter March 23: A helicopter clipped a power line in Chowchilla, Calif. interrupting power for 10,000 people for several hours. The pilot was seriously injured. Annual Report

7 6. Mylar balloon May 6: A mylar balloon came into contact with a power line causing a surge and interrupted power for 1,600 residents of Santa Rosa, Calif. for over two hours. 7. Copper theft March 26: Thieves cut down power pole with an ax and made off with feet of copper wire. Power was interrupted for 435 residents of Campbell, Tenn. 8. South American Quaker Parrot May 21: The nest of the parrot came into contact with power lines causing a short that left 3,000 Tampa, Fla. residents in the dark for an hour. 9. Beaver May 28: In Lolo, Mont., while immersed in a construction project, a beaver miscalculated the trajectory of a tree it was dropping. It fell on a power line and this, combined with an equipment problem, cut the power to 7,000 people. 10. Submarine cable January 31: A submarine power cable experienced a fault sending 1,100 residents of Anderson Island, Wash. into darkness. Honorable mention: Fish (Osprey?) April 29: Salem, Ore. workers discovered a burned fish below a power line. It is suspected that an osprey dropped the fourteen-inch long fish on the line causing a short. What You Can Do to Protect Your Business The most important thing you can do to protect your business is to develop a power protection plan. If you don t know where to start, contact a company that specializes in power protection and get the expert advice needed. For some ideas on this topic visit: and look for the white paper entitled, Ten Ways to Protect Your IT Infrastructure. This paper should give you some ideas and things to think about regarding power protection. Annual Report

8 Overview of 2009 National Power Outage Data This section provides aggregate data for the United States and includes all the data found in the subsequent state section. Total number of people affected by outages (This is the sum of the number of people affected by reported power outages in the USA for 2009.) (This is the sum of the durations of the reported power outages for 2009.) Total number of outages (The sum of the number of reported power outages for 2009.) Average number of people affected per outage 13,566, ,212 minutes (approximately 3,270 hours or 136 days) 2,840 7,483 (This number is determined by dividing the Total number of people affected by outages by the number of outages that reported the number of people affected. Not all reports of outages included number of people affected. The number of outages used for this calculation can be found in the note following this table.) (This number is determined by dividing the Total duration of outages by the number of outages that reported durations. Not all reports of outages included the duration. The number of outages used for this calculation can be found in the note following this table.) 194 minutes (nearly 3.25 hours) Notes: a. Total number of people affected (and average) is based on 1,813 (64%) of the total reported outages. (and average) is based on 1011 (36%) of the total reported outages. These are the number of outages that had reports that included data for number of people affected and duration, respectively. b. Reports from news services, newspapers, Web sites, etc. that are used as sources sometimes give statistics using different terms. For example, some reports may be based on people while others may be based on addresses,, homes and businesses or utility customers. For purposes of this report all of these are assumed to be and are counted as people. Annual Report

9 Note: Each power outage was grouped into one of seven possible causes. The outages by cause were totaled and the results displayed in the chart above. The number adjacent to the pie piece is the number of outages attributable to that cause. Annual Report

10 Reported Power Outages by Region Regions: New England: Connecticut, Massachusetts, Rhode Island, Vermont, New Hampshire, Maine Northeast: New York, Pennsylvania, New Jersey East: Virginia, North Carolina, Maryland (includes Washington DC), Delaware Eastern Midwest: Wisconsin, Illinois, West Virginia, Ohio, Michigan, Kentucky, Indiana Southeast: Tennessee, Georgia, Alabama, Mississippi, South Carolina, Florida South: Texas, Louisiana, Arkansas, Oklahoma Western Midwest: South Dakota, North Dakota, Nebraska, Minnesota, Missouri, Kansas, Iowa Mountain: Colorado, Wyoming, Utah, New Mexico Southwest: Nevada, California, Arizona Northwest: Washington, Oregon, Idaho, Montana Extra Continental: Alaska, Hawaii Reported Power Outages by Animal Type Notes: Number following animal type in the legend indicates number of reported outages caused by that animal. The bird category includes: an eagle that dropped garbage onto a power line and an osprey that allegedly dropped a fish onto a power line. The fish had no control over its fate (or the fate of the power line), was innocent of any wrongdoing and is not included as a separate category in the chart. The beaver was dropping a tree for use in a construction project when it fell on a power line. As in 2008, squirrels top the list as responsible for the most outages caused by animals. Annual Report

11 Power Outage Data by State Introduction This section of the report provides an analysis of the power outages by state. There are four parts to each analysis. 1. The first part is an outage summary. The results are computed in the same manner as those in the found in the National Power Outage Data in the previous part of this report. Only data pertaining to the particular state is used. 2. The second part of the analysis on each state is the outage fact. This is simply an interesting fact concerning a particular outage (or outages) in a state. 3. The third part of the analysis is a chart of the power outages by cause. This is the same type of chart that can be found in the National Power Outage Data in the previous part of the report. Only data pertaining to the particular state is used. 4. The last part of each state section is the number of power outages by month. This is the same type of chart that can be found in the National Power Outage Data in the previous part of the report. Only data pertaining to the particular state is used. From this chart it may be possible to determine particular times of the year when power outages are more common. Annual Report

12 Alabama Total number of people affected by outages 105,596 2,752 minutes (nearly 46 hours) Total number of outages 52 Average number of people affected per outage 4, minutes (over 2.5 hours) Note: Total number of people affected (and average) based on 24 (46%) of the total reported outages. (and average) based on 18 (35%) of the total reported outages. Outage fact: On June 19, about 30,000 Huntsville households went for more than four hours without power when equipment malfunctioned at a substation in the southern part of the city. Annual Report

13 Alaska Total number of people affected by outages 53,078 1,744 minutes (just over 29 hours) Total number of outages 28 Average number of people affected per outage 5, minutes (nearly 2.5 hours) Note: Total number of people affected (and average) based on 10 (36%) of the total reported outages. (and average) based on 12 (43%) of the total reported outages. Outage fact: On February 21, an eagle carrying garbage flew near a transmission line. The garbage caused a short, knocking out power for 20 minutes for 15,000 Juneau residents. Annual Report

14 Arizona Total number of people affected by outages 373,564 1,870 minutes (just over 31 hours) Total number of outages 41 Average number of people affected per outage 13, minutes (nearly 3 hours) Note: Total number of people affected (and average) based on 28 (68%) of the total reported outages. (and average) based on 11 (27%) of the total reported outages. Outage fact: On December 8, strong storms with heavy winds knocked down power lines and interrupted power for 250,000 people in an area stretching from Wickenburg to Scottsdale. Annual Report

15 Arkansas Total number of people affected by outages 347,436 1,585 minutes (just under 26.5 hours) Total number of outages 28 Average number of people affected per outage 23, minutes (over 2.5 hours) Note: Total number of people affected (and average) based on 15 (54%) of the total reported outages. (and average) based on 10 (36%) of the total reported outages. Outage fact: On January 28, an ice storm hit Salem, Harrison and surrounding areas downing trees and power lines and putting 296,000 people in the dark. November of both 2008 & 2009 had no reported outages. Annual Report

16 California Total number of people affected by outages 1,881,315 41,510 minutes (nearly 29 days) Total number of outages 363 Average number of people affected per outage 6, minutes (just over 5 hours) Note: Total number of people affected (and average) based on 281 (77%) of the total reported outages. (and average) based on 138 (38%) of the total reported outages. Outage fact: On October 13, a storm knocked-out power for 210,000 people from Eureka to Bakersfield. Annual Report

17 Colorado Total number of people affected by outages 174,876 3,367 minutes (just over 56 hours) Total number of outages 51 Average number of people affected per outage 5, minutes (just over 3 hours) Note: Total number of people affected (and average) based on 34 (67%) of the total reported outages. (and average) based on 18 (35%) of the total reported outages. Outage fact: On June 13, in Basalt, a raven landed in a substation creating a short and knocking out power for 7,800 people. The same thing (different raven) happened the next day! Annual Report

18 Connecticut Total number of people affected by outages 168,986 1,674 minutes (nearly 28 hours) Total number of outages 41 Average number of people affected per outage 6, minutes (over 2 hours) Note: Total number of people affected (and average) based on 25 (61%) of the total reported outages. (and average) based on 12 (29%) of the total reported outages. Outage fact: On July 12, an hour long power interruption occurred for 2,000 people in Bridgeport when a canon on a parade float shot confetti into a power line causing a short. Annual Report

19 Delaware Total number of people affected by outages 60, minutes (over 14 hours) Total number of outages 22 Average number of people affected per outage 3, minutes (over 2 hours) Note: Total number of people affected (and average) based on 18 (82%) of the total reported outages. (and average) based on 6 (27%) of the total reported outages. Outage fact: On May 24, a problem with a potential transformer caused a 90-minute outage for 28,000 residents of Newark. February of both 2008 & 2009 had no reported outages. Annual Report

20 Florida Total number of people affected by outages 300,559 6,968 minutes (nearly 5 days) Total number of outages 104 Average number of people affected per outage 4, minutes (nearly 3 hours) Note: Total number of people affected (and average) based on 73 (70%) of the total reported outages. (and average) based on 40 (38%) of the total reported outages. Outage fact: On May 21, the nest of a South American Quaker Parrot caused a short that disrupted power for one hour for 3,000 residents of Tampa. Annual Report

21 Georgia Total number of people affected by outages 257,342 2,584 minutes (just over 43 hours) Total number of outages 75 Average number of people affected per outage 5, minutes (nearly 2 hours) Note: Total number of people affected (and average) based on 46 (61%) of the total reported outages. (and average) based on 22 (29%) of the total reported outages. Outage fact: On March 1, a snowstorm toppled trees that landed on power lines cutting power to 100,000 people in the Athens area. Annual Report

22 Hawaii Total number of people affected by outages 36, minutes (nearly 8.5 hours) Total number of outages 14 Average number of people affected per outage 7, minutes Note: Total number of people affected (and average) based on 5 (36%) of the total reported outages. (and average) based on 5 (36%) of the total reported outages. Outage fact: On September 4, a generator problem caused a power outage that affected 30,000 people in the Kauai area. August 08 & 09 and January 09 had no reported outages. Annual Report

23 Idaho Total number of people affected by outages 117,491 4,456 minutes (just over 74 hours) Total number of outages 37 Average number of people affected per outage 4, minutes (over 3 hours) Note: Total number of people affected (and average) based on 24 (65%) of the total reported outages. (and average) based on 23 (62%) of the total reported outages. Outage fact: On December 24 and 25, harsh weather knocked-out power for 17,000 people in the Sun Valley area for 17 hours. Sun Valley s ski lifts were unable to operate. Annual Report

24 Illinois Total number of people affected by outages 197,901 3,916 minutes (over 65 hours) Total number of outages 79 Average number of people affected per outage 3, minutes ( nearly 2.75 hours) Note: Total number of people affected (and average) based on 54 (68%) of the total reported outages. (and average) based on 24 (30%) of the total reported outages. Outage fact: On March 29, strong winds and wet snow brought down power lines and caused power interruptions for 42,000 Chicago residents. Note: Data collection began February 16, Annual Report

25 Indiana Total number of people affected by outages 218,188 3,506 minutes (nearly 2.5 days) Total number of outages 63 Average number of people affected per outage 5, minutes (over 2.75 hours) Note: Total number of people affected (and average) based on 41 (65%) of the total reported outages. (and average) based on 21 (33%) of the total reported outages. Outage fact: On August 4, a line of thunderstorms knocked-out power for 64,000 residents of Greene County. Annual Report

26 Iowa Total number of people affected by outages 97,657 2,598 minutes (over 43 hours) Total number of outages 44 Average number of people affected per outage 2, minutes (just over 2 hours) Note: Total number of people affected (and average) based on 33 (75%) of the total reported outages. (and average) based on 21 (48%) of the total reported outages. Outage fact: On December 23 rd, a winter storm in the Des Moines area covered power lines with ice causing them to break and disrupting power for 11,000 people. September of both 2008 and 2009 had no reported outages. Annual Report

27 Kansas Total number of people affected by outages 55,123 1,230 minutes (20.5 hours) Total number of outages 39 Average number of people affected per outage 2, minutes (nearly 2 hours) Note: Total number of people affected (and average) based on 26 (67%) of the total reported outages. (and average) based on 11 (28%) of the total reported outages. Outage fact: On August 4, strong storms knocked out power for 13,000 residents of the Shawnee area. Annual Report

28 Kentucky Total number of people affected by outages 871,836 2,120 minutes (over 35 hours) Total number of outages 25 Average number of people affected per outage 72, minutes (over 3 hours) Note: Total number of people affected (and average) based on 12 (48%) of the total reported outages. (and average) based on 11 (44%) of the total reported outages. Outage fact: On January 29, an ice storm toppled trees and power line putting 607,000 people in Hazard and surrounding area in the dark. It was the largest outage in state history. April 08 & 09 had no reported outages. Annual Report

29 Louisiana Total number of people affected by outages 68,862 1,194 minutes (nearly 20 hours) Total number of outages 29 Average number of people affected per outage 4, minutes (nearly 2 hours) Note: Total number of people affected (and average) based on 15 (52%) of the total reported outages. (and average) based on 10 (34%) of the total reported outages. Outage fact: On October 29, strong storms and tornados caused power outages for 20,000 people in the Shreveport area. Annual Report

30 Maine Total number of people affected by outages 196,402 1,733 minutes (nearly 29 hours) Total number of outages 20 Average number of people affected per outage 14, minutes (over 4 hours) Note: Total number of people affected (and average) based on 14 (70%) of the total reported outages. (and average) based on 7 (35%) of the total reported outages. Outage fact: On February 22, a severe winter storm knocked-out power for people living in the Bangor area. About 140,000 people in Maine and New Hampshire lost power in the storm. No outages were reported in February for 2008 & Annual Report

31 Maryland Total number of people affected by outages 302,746 1,230 minutes (20.5 hours) Total number of outages 43 Average number of people affected per outage 12, minutes (over 5 hours) Note: Total number of people affected (and average) based on 25 (58%) of the total reported outages. Total duration of outages (and average) based on 4 (9%) of the total reported outages. Data includes outages in Washington DC. Outage fact: On June 9, strong storms in the Baltimore area downed power lines and sent 49,470 people into the dark. Annual Report

32 Massachusetts Total number of people affected by outages 150,979 5,643 minutes (nearly 4 days) Total number of outages 76 Average number of people affected per outage 4, minutes (just over 3hours) Note: Total number of people affected (and average) based on 36 (47%) of the total reported outages. (and average) based on 31 (41%) of the total reported outages. Outage fact: On May 21, maintenance work tripped a feeder breaker cutting power to Boston s subway system, The T. 60,000 people were stranded on trains for 30 minutes during rush hour. Annual Report

33 Michigan Total number of people affected by outages 1,099,225 7,475 minutes (over 5 days) Total number of outages 91 Average number of people affected per outage 18, minutes (nearly 5 hours) Note: Total number of people affected (and average) based on 58 (64%) of the total reported outages. (and average) based on 26 (29%) of the total reported outages. Outage fact: On August 11, severe thunderstorms caused power outages that affected 273,000 people in the Detroit area. Annual Report

34 Minnesota Total number of people affected by outages 93,640 2,675 minutes (45 hours) Total number of outages 34 Average number of people affected per outage 4, minutes (nearly 2.5 hours) Note: Total number of people affected (and average) based on 22 (65%) of the total reported outages. (and average) based on 19 (56%) of the total reported outages. Outage fact: On December 23, power was cut for 2.5 hours for 7,000 residents of Dakota County when a man, attempting to steal copper wire, was electrocuted and burned. Annual Report

35 Mississippi Total number of people affected by outages 11, minutes (11 hours) Total number of outages 16 Average number of people affected per outage 1, minutes (nearly 2 hours) Note: Total number of people affected (and average) based on 9 (56%) of the total reported outages. (and average) based on 6 (38%) of the total reported outages. Outage fact: On August 20, strong storms caused a power outage affecting 2,500 people. February of both 2008 & 2009 had no reported outages. Annual Report

36 Missouri Total number of people affected by outages 244,523 6,347 minutes (nearly 4.5 days) Total number of outages 80 Average number of people affected per outage 4, minutes (just over 2.5 hours) Note: Total number of people affected (and average) based on 49 (61%) of the total reported outages. (and average) based on 41 (51%) of the total reported outages. Outage fact: On January 27, a strong winter storm hit St. Louis dumping snow and ice and knocking-out power for 100,000 people. February of both 2008 & 2009 had no reported outages. Annual Report

37 Montana Total number of people affected by outages 44,675 2,800 minutes (nearly 2 days) Total number of outages 23 Average number of people affected per outage 3, minutes (over 4 hours) Note: Total number of people affected (and average) based on 13 (57%) of the total reported outages. (and average) based on 11 (48%) of the total reported outages. Outage fact: On May 28 th, in Lolo, a tree that a beaver was gnawing on fell on a power line. This mishap, combined with an equipment malfunction, put 7,000 people in the dark. Annual Report

38 Nebraska Total number of people affected by outages 74,889 1,598 minutes (over 26.5 hours) Total number of outages 30 Average number of people affected per outage 4, minutes (nearly 2 hours) Note: Total number of people affected (and average) based on 17 (57%) of the total reported outages. (and average) based on 14 (47%) of the total reported outages. Outage fact: On August 4, a severe storm knocked-out power for 12,000 residents of Lincoln. Annual Report

39 Nevada Total number of people affected by outages 35,963 2,952 minutes (over 49 hours) Total number of outages 25 Average number of people affected per outage 2, minutes (over 3 hours) Note: Total number of people affected (and average) based on 16 (64%) of the total reported outages. (and average) based on 15 (60%) of the total reported outages. Outage fact: On May 23, a snake caused a short in a substation knocking-out power for 8,000 residents of Henderson. Annual Report

40 New Hampshire Total number of people affected by outages 121,149 1,242 minutes (over 20.5 hours) Total number of outages 34 Average number of people affected per outage 6, minutes (nearly 2 hours) Note: Total number of people affected (and average) based on 18 (53%) of the total reported outages. (and average) based on 11 (32%) of the total reported outages. Outage fact: On November 28, strong winds caused power outages for 70,000 people in the Concord area. March of both 2008 & 2009 had no reported outages. Annual Report

41 New Jersey Total number of people affected by outages 311,759 8,269 minutes (over 5.5 days) Total number of outages 57 Average number of people affected per outage 10, minutes (over 8.5 hours) Note: Total number of people affected (and average) based on 29 (51%) of the total reported outages. (and average) based on 16 (28%) of the total reported outages. Outage fact: On December 3, heavy rain and wind caused power outages affecting 143,000 people in Montgomery County. Annual Report

42 New Mexico Total number of people affected by outages 69, minutes (over 16 hours) Total number of outages 23 Average number of people affected per outage 4, minutes (just over 2 hours) Note: Total number of people affected (and average) based on 14 (61%) of the total reported outages. (and average) based on 8 (35%) of the total reported outages. Outage fact: On December 8, a winter storm knocked-out power for 4,800 residents of the Santa Fe area. Note: Data collection began February 16, 2008 Annual Report

43 New York Total number of people affected by outages 310,353 7,709 minutes (over 5 days) Total number of outages 128 Average number of people affected per outage 3, minutes (over 3 hours) Note: Total number of people affected (and average) based on 88 (69%) of the total reported outages. (and average) based on 38 (30%) of the total reported outages. Outage fact: On August 10, a series of strong storms caused a power failure for 20,000 residents of the Rochester area. Annual Report

44 North Carolina Total number of people affected by outages 568,208 4,885 minutes (over 81 hours) Total number of outages 89 Average number of people affected per outage 9, minutes (nearly 3 hours) Note: Total number of people affected (and average) based on 57 (64%) of the total reported outages. (and average) based on 28 (31%) of the total reported outages. Outage fact: On March 2, a snow storm knocked-out power for 185,000 people in the Shelby area. Annual Report

45 North Dakota Total number of people affected by outages 14, minutes (nearly 5 hours) Total number of outages 14 Average number of people affected per outage 2, minutes Note: Total number of people affected (and average) based on 7 (50%) of the total reported outages. (and average) based on 5 (36%) of the total reported outages. Outage fact: On October 6, a car crashed into a utility pole knocking-out power for 5,100 residents of the Dickinson area for 30 minutes. April of both 2008 & 2009 had no reported outages. Annual Report

46 Ohio Total number of people affected by outages 777,374 5,746 minutes (nearly 4 days) Total number of outages 111 Average number of people affected per outage 10, minutes (just over 2 hours) Note: Total number of people affected (and average) based on 75 (68%) of the total reported outages. (and average) based on 47 (42%) of the total reported outages. Outage fact: On February 11, high winds toppled trees and power lines for 205,000 people in the Columbus area. Annual Report

47 Oklahoma Total number of people affected by outages 203,671 1,545 minutes (nearly 26 hours) Total number of outages 37 Average number of people affected per outage 7, minutes (nearly 3 hours) Note: Total number of people affected (and average) based on 28 (76%) of the total reported outages. (and average) based on 9 (24%) of the total reported outages. Outage fact: On May 8, strong storms caused power outages affecting 60,000 people in the Commerce area. Annual Report

48 Oregon Total number of people affected by outages 249,922 3,958 minutes (just under 66 hours) Total number of outages 60 Average number of people affected per outage 6, minutes (just over 2.5 hours) Note: Total number of people affected (and average) based on 40 (67%) of the total reported outages. (and average) based on 26 (43%) of the total reported outages. Outage fact: On May 29, a short in duration but severe thunderstorm knocked-out power for 30,000 people in the Portland area. Annual Report

49 Pennsylvania Total number of people affected by outages 513,493 7,746 minutes (over 5 days) Total number of outages 94 Average number of people affected per outage 9, minutes (nearly 4.5 hours) Note: Total number of people affected (and average) based on 56 (60%) of the total reported outages. (and average) based on 29 (31%) of the total reported outages. Outage fact: On February 11, strong winds knocked-down trees and power poles interrupting power for 330,000 people in the Centre County area and parts of West Virginia and Maryland. Annual Report

50 Rhode Island Total number of people affected by outages 16, minutes (over 5 hours) Total number of outages 6 Average number of people affected per outage 2, minutes Note: Total number of people affected (and average) based on 6 (100%) of the total reported outages. (and average) based on 3 (50%) of the total reported outages. Outage fact: On November 19, an attempt to steal copper ground wire from a substation was discovered. Rolling blackouts affecting 5,000 people were implemented while repairs were made. No reported outages through March for both years. Annual Report

51 South Carolina Total number of people affected by outages 80,073 2,827 minutes (nearly 2 days) Total number of outages 30 Average number of people affected per outage 4, minutes (nearly 5 hours) Note: Total number of people affected (and average) based on 17 (57%) of the total reported outages. (and average) based on 10 (33%) of the total reported outages. Outage fact: On June 11, a severe thunderstorm caused a power outage that affected 15,500 people in the Anderson area. Annual Report

52 South Dakota Total number of people affected by outages 23, minutes (over 10 hours) Total number of outages 18 Average number of people affected per outage 2, minutes Note: Total number of people affected (and average) based on 11 (61%) of the total reported outages. (and average) based on 6 (33%) of the total reported outages. Outage fact: On July 8 th, a bull snake caused a short in a substation that interrupted power for 1,700 residents of the Pierre area. January 2009 had no reported outages. Annual Report

53 Tennessee Total number of people affected by outages 318,498 2,210 minutes (nearly 37 hours) Total number of outages 73 Average number of people affected per outage 8, minutes Note: Total number of people affected (and average) based on 38 (52%) of the total reported outages. (and average) based on 23 (32%) of the total reported outages. Outage fact: On June 12, strong storms caused power outages that affected 130,000 people in the Memphis area. Annual Report

54 Texas Total number of people affected by outages 785,548 9,071 minutes (over 6 days) Total number of outages 141 Average number of people affected per outage 11, minutes (over 3.5 hours) Note: Total number of people affected (and average) based on 68 (48%) of the total reported outages. (and average) based on 42 (30%) of the total reported outages. Outage fact: On June 11, strong winds and lightning knocked-out power for 245,000 people in the Houston area. Annual Report

55 Utah Total number of people affected by outages 210,531 2,498 minutes (over 41.5 hours) Total number of outages 39 Average number of people affected per outage 7, minutes (nearly 3 hours) Note: Total number of people affected (and average) based on 30 (77%) of the total reported outages. (and average) based on 13 (33%) of the total reported outages. Outage fact: On April 18 t, an explosion at a substation knocked-out power for 26,000 residents of Salt Lake City. May of both 2008 & 2009 had no reported outages. Annual Report

56 Vermont Total number of people affected by outages 22, minutes (5.75 hours) Total number of outages 9 Average number of people affected per outage 3, minutes Note: Total number of people affected (and average) based on 7 (78%) of the total reported outages. (and average) based on 4 (44%) of the total reported outages. Outage fact: On May 31, high winds downed trees and power lines causing a power outage for 9,000 people in the Montpelier area. January 09 and August 08/ 09 had no reported outage Annual Report

57 Virginia Total number of people affected by outages 160,627 2,839 minutes (nearly 2 days) Total number of outages 50 Average number of people affected per outage 5, minutes (nearly 3 hours) Note: Total number of people affected (and average) based on 30 (60%) of the total reported outages. (and average) based on 16 (32%) of the total reported outages. Outage fact: On July 17, severe thunderstorms and possible tornados knocked-out power for 23,000 residents of Suffolk. Annual Report

58 Washington Total number of people affected by outages 377,302 10,632 minutes (over 7 days) Total number of outages 128 Average number of people affected per outage 4, minutes (nearly 4 hours) Note: Total number of people affected (and average) based on 82 (64%) of the total reported outages. (and average) based on 46 (36%) of the total reported outages. Outage fact: On April 23, a vehicle hit a power pole knocking-out power for 100,000 people in Mt. Vernon and the surrounding area. Annual Report

59 West Virginia Total number of people affected by outages 465,390 1,160 minutes (over 19 hours) Total number of outages 37 Average number of people affected per outage 19, minutes (over 2.75 hours) Note: Total number of people affected (and average) based on 24 (65%) of the total reported outages. (and average) based on 7 (19%) of the total reported outages. Outage fact: On December 20 th, a powerful winter storm knocked-out power for 125,000 people in the Charleston area. Annual Report

60 Wisconsin Total number of people affected by outages 248,238 3,471 minutes (nearly 2.5 days) Total number of outages 83 Average number of people affected per outage 4, minutes Note: Total number of people affected (and average) based on 60 (72%) of the total reported outages. (and average) based on 36 (43%) of the total reported outages. Outage fact: On December 9, a major snowstorm knocked-out power for 30,000 people in the Green Bay area. Annual Report

61 Wyoming Total number of people affected by outages 43, minutes Total number of outages 5 Average number of people affected per outage 14, minutes Note: Total number of people affected (and average) based on 3 (60%) of the total reported outages. (and average) based on 1 (20%) of the total reported outages. Outage fact: On October 13, an ice storm causes power outages for 36,000 people in the Cheyenne area. Eight months of 08 and 09 had no reported outages. Annual Report

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