Contents. Samsung Pay W hat I s I t? Samsung Pay D et ails Card Regist rat ion-relat ed Q uest ions... 4
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1 Samsung Pay
2 Contents Samsung Pay W hat I s I t?... 3 Samsung Pay D et ails... 4 Card Regist rat ion-relat ed Q uest ions... 4 Securit y -Relat ed Q uest ions... 5 T echnical-relat ed Q uest ions... 6 Part ners and M erchant s... 7
3 N Samsung Pay Samsung Pay What Is It? What is t p G p t t Samsung Pay is a safe and simp le w ay o mak e mob ile ay ment s w it h select Samsung alax y hones, and it w ork s at virt ually any ret ailer w here y our memb er can sw ip e or ap he card. What are Samsung Pay s main features? Samsung Pay allow s y our memb er t o use t he G alax y S6, S6 ed ge, S6 ed ge+, S7, S7 ed ge, S7 Act ive and N ot e 5 t o mak e in-st ore mob ile p ay ment s t hrough t he use of p rop riet ary b uilt -in t echnology. I t w ork s at more p laces t han any ot her mob ile p ay ment service b ecause t he t echnology w ork s on new card read ers as w ell as most of t hose t hat have b een in p lace for y ears. How does Samsung Pay work? p M T ( M ) N ( N t p M N t G N 5 t t t t Samsung Pay uses rop riet ary agnet ic Secure ransmission ST and ear Field Communicat ion FC) o mak e cont act less mob ile ay ment s. ST and FC enab le he alax y S6, S6 ed ge, S6 ed ge+, S7, S7 ed ge, S7 Act ive and ot e o mak e secure ransact ions at virt ually every card read er w here y our memb er can sw ip e or ap he card. Where can my members use Samsung Pay w ork s virt ually any w here y our memb er can sw ip e or t ap t he card. From t he grocery st ore t o t he coffee shop t o t he favorit e clot hing st ore, Samsung Pay is t he only mob ile p ay ment service t hat w ork s at t he maj orit y of U.S. ret ail locat ions. ot e t hat it is b et t er t o use t he p hy sical card in sit uat ions w here y our memb er has t o d ip t he card or in p laces w here cust omers d on t sw ip e card s t hemselves ( e.g. sit -d ow n rest aurant s, hot els, aut o shop s, et c.). Samsung Pay d oes not current ly w ork at gas st at ion p ump s w it h d ip read ers, b ut it w ill w ork at most gas st at ion cashier card read ers. Which phones will support Samsung Pay is sup p ort ed on t he G alax y S6, S6 ed ge, S6 ed ge+, S7, S7 ed ge, S7 Act ive and N ot e 5. For a full list of comp at ib le p hones, p lease visit ht t p : / / w w w.samsung.com/ p ay. How do my members get For G alax y S6, S6 ed ge, S6 ed ge+, S7, S7 ed ge, S7 Act ive and N ot e 5, Samsung Pay w ill b e aut omat ically inst alled t hrough a soft w are up d at e. G oing forw ard, comp at ib le p hones in sup p ort ed count ries w ill have Samsung Pay p reload ed w hen p urchased. 3
4 4 N Samsung Pay Samsung Pay Details Can Samsung Pay be used to make online or in-app purchases? ot y et. Samsung Pay is focused on enab ling simp le and secure in-st ore p ay ment s. Will my members need to have an active Internet connection for Samsung Pay to work? I nt ernet at least once p er d ay t o ensure t hat Samsung Pay st ay s up t o d at e and remains act ive. T here is a limit of 10 aut hent icat ions/ t ransact ions d uring a p eriod w it hout I nt ernet access, aft er w hich t he p hone w ill need an I nt ernet connect ion b efore ad d it ional aut hent icat ions w ill p rocess. Samsung Pay d oes req uire an act ive I nt ernet connect ion t o act ivat e t he ap p or ad d a new card. An act ive I nt ernet connect ion is not req uired t o mak e in-st ore p urchases, b ut t he p hone should connect t o t he Card Registration-Related Questions How can my member add our credit union card? Card s can b e easily ad d ed t o Samsung Pay b y using t he p hone s camera t o scan in t he card s informat ion, or b y manually inp ut t ing t he card informat ion. T hen, d ep end ing on the bank or financial institution policies, Samsung Pay w ill p romp t y our memb er t o verify t he id ent it y t hrough a b ank ap p, a t ex t message, an , or a p hone call. How many cards can my members add into Y our memb er can ad d up t o 10 card s using Samsung Pay. B ot h cred it card s and d eb it card s can b e ad d ed. How long will it take for my member s card to activate after adding it to T he average amount of t ime it t ak es b efore t he card is fully active for use after being added and verified will vary slight ly b et w een issuers, b ut should not t ak e more t han a few minut es. What does OTP mean? V isa is req uiring an aut hent icat ion met hod in ad d it ion t o t he call cent er for Samsung Pay. T he most common ap p roach t o t his w ill b e a one-t ime p asscod e ( OT P) generat ed b y V isa/ M ast ercard t hat w ill b e sent t o t he memb er via SM S t ex t or . For CO-OP t o sup p ort t his, w e w ill need t o have t he memb er s cell p hone and / or ad d ress, t he ab ilit y t o communicat e t hat b ack and fort h t o t he w allet s/ V isa/ M C and t hen d eliver t he V isa/ M C one-t ime p asscod es t o t he card hold er via t ex t or . B ecause t hat p rocess d oes not ex ist t od ay, CO-OP has a p roj ect in d evelop ment t o d o t his on b ehalf of our client s. How ever t hat w ill req uire t hat cred it union t o inst all APB at ch4 in ord er for us t o have t he memb er cell p hone and / or in our d at ab ase. N eit her Samsung or M ast ercard have a req uirement for OT P, b ut M ast ercard st rongly recommend s t he use of a second means of aut hent icat ion. E ffect ive in Q , V isa w ill offer an int erim st ep up aut hent icat ion met hod solut ion. T his solut ion w ill not req uire a cell p hone numb er or ad d ress b ut is not as user friend ly as t he SM S t ex t or . T hat solut ion w ill generat e a p end ing micro charge of $ 0.02 t o t he card hold er w it h t he one-t ime p asscod e in p lace of t he merchant name, e.g., And roid Pay cod e W hen t he memb er ad d s t heir card in t he w allet a message w ill come up ask ing t hem t o go t o t heir online or mob ile
5 5 Samsung Pay Card Registration-Related Questions ( cont inued ) b ank ing t o see t he one-t ime p asscod e in t he $ 0.02 t ransact ion and use t hat t o comp let e t he aut hent icat ion p rocess. I f t he cred it union has t ransact ion alert s, t his could also b e seen b y t he memb er t hrough y our normal alert s p rocess. Please not e t his $ 0.02 t ransact ion is sent as a p end ing micro charge and w ill never b e sent as a comp let ed t ransact ion so t he charge w ill fall off. M ast ercard d oes not have a req uirement for OT P w it h Samsung Pay at t his t ime b ut p er t heir w allet agreement, t hey are communicat ing t hat t he issuer should use every commercially reasonab le means t o have a second means of aut hent icat ion in p lace. Please not e M ast ercard d oes not have a $ 0.02 online or mob ile b ank ing solut ion. Can my members add a card when they are outside the United States? Y es, as long as y our memb er has an act ive connect ion t o t he I nt ernet. Security-Related Questions Is Samsung Pay secure? Samsung Pay uses T ok eniz at ion and Samsung K N OX t o secure t he p ay ment informat ion. Ad d it ionally, t he member s fingerprint is required to authorize in-store p urchases. How secure are Samsung Pay Transactions? Host Card E mulat ion services in t he OS unlock t he int elligence of t he HCE client ap p t o sup p ort mult i-level securit y met hod s called for b y t he V isa and M ast ercard HCE specifications. Security against authorized account access in HCE d ep end s on four k ey concep t s: k ey s, tokenization, device fingerprinting or passcodes, and d y namic risk analy sis. V isa uses limit ed use k ey s ( L U K ), w hich are d erived from a mast er k ey. Rep lenishment of t he L U K is d riven b y t hreshold s, such as t ime t o live, d ollar amount and numb er of t ransact ions. M ast ercard uses single use k ey s ( SU K ). T he SU K t ruly is single use and t here is one SU K p er t ransact ion. M ult ip le SU K s are st ored on t he d evice and as t hey are used ad d it ional SU K s are load ed from t he cloud card management vend or ont o t he d evice. T he single use k ey is used along w it h a M ob ile PI N t o p rod uce a session k ey used for generat ing online cry p t ograms used in t he online aut horiz at ion message. T ok eniz at ion red uces risk for cred it unions b y rep lacing t he PAN w it h a t ok eniz ed p seud o-pan used in t he p ay ment sy st em w it hout imp act ing t he acq uiring sid e. Device profiles or fingerprints are intended to ensure t ransact ions are init iat ed only b y aut horiz ed user d evices at recogniz ed POS locat ions. Finally, user/ d evice/ account d at a is used t o p erform risk assessment for t he t ransact ion in real-t ime t hrough t he client ap p and issuer b ack end.
6 Samsung Pay Security-Related Questions ( cont inued ) How is Samsung KNOX used with Samsung K N OX scans t o see if t he p hone is secure, and d isab les Samsung Pay if t he p hone is comp romised in ord er t o p rot ect t he p ay ment informat ion. Samsung K nox also includ es a securit y d esign w hereb y highly sensit ive operations and information, such as fingerprint and p ay ment informat ion, are k ep t on a sep arat e comp ut er chip k now n as a secure environment ( SE ). N ormal ap p licat ions or malw are have no access t o t he informat ion insid e it. What should my member do if their device is lost or stolen? I f t heir d evice is lost or st olen, t hey can use Samsung s Find My Mobile service to find it. The cards and payment informat ion on Samsung Pay w ill remain safe and secure, b ut t hey also have t he op t ion of d isab ling card s remot ely. Technical-Related Questions What is NFC? N ( N t d N t t p t p t N t b FC ear Field Communicat ion) w irelessly ransmit s at a using rad io w aves. Samsung Pay uses FC o w irelessly ransmit ay ment informat ion o ay ment erminals w it h FC read ers hat have een act ivat ed for use. What is MST? M ST ( M agnet ic Secure T ransmission) is a ground b reak ing t echnology for send ing d at a using magnet ic w aves w it h t he same card read ers ret ailers have b een using for y ears. I t rep licat es a card sw ip e b y w irelessly t ransmit t ing magnet ic w aves t o a st and ard card read er, enab ling virt ually every card read er t o receive mob ile p ay ment s. What is the difference between NFC and MST technology? W it h Samsung Pay, eit her N FC or M ST t echnology can b e used t o mak e secure, cont act less t ransact ions. T he k ey d ifference is t hat N FC req uires an N FC-enab led card read er ( new er t echnology availab le at less t han 10% of U.S. ret ailers) w hereas M ST w ork s w it h many more t y p es of card read ers. B ecause Samsung Pay incorp orat es b ot h N FC and M ST t echnologies, it w ork s virt ually any w here y our memb er can sw ip e or t ap t he card. Which is more secure, NFC or MST? Accord ing t o Samsung, t hey b ot h have t he same level of securit y. T he p ay ment informat ion t ransmit t ed b y N FC and M ST is p rot ect ed using t he same t ok eniz at ion p rocess. 6
7 Samsung Pay Partners and Merchants What card networks are supporting Samsung is p art nered w it h M ast ercard, V isa, and American E x p ress p ay ment net w ork s. Samsung is ex p and ing p art nership s t o includ e many p op ular b ank s and financial institutions. What if we need more information on Please visit ht t p : / / w w w.samsung.com/ p ay CO-OP Financial Services CF CO-OP Financial Services 9692 Haven Avenue Rancho Cucamonga, CA CO-OPfs.org
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