Mecklenburg County. North Carolina Utility Coordinating Committee Report. July 2016

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1 Mecklenburg County North Carolina Utility Coordinating Committee Report July 2016

2

3 Analytics

4 Locate Requests / Transmissions June 2016 vs 2015 Tickets 2016: 175, : 145,038 Difference: 21% Transmissions 2016: 949, : 701,131 Difference: 35.4% Year to Date 2016 Tickets: 933, % increase over 2015 Transmissions: 4,992, % increase over 2015

5 County Ticket Volume Last month stats compared with previous year Type Ticket % Measured against Total Tickets 3 HR CNCL NEW RXMT UPDT TOTAL % 3 HR % CNCL % NEW % RXMT % UPDT % 1.2% 67.3% 3.4% 27.3% % 2.5% 56.6% 1.9% 36.6% 378.3% 251.3% 36.8% -10.3% 118.3% 62.7% -0.6% 1.4% -10.7% -1.5% 9.3%

6 County Ticket Volume YTD stats compared with previous year Type Ticket % Measured against Total Tickets 3 HR CNCL NEW RXMT UPDT TOTAL % 3 HR % CNCL % NEW % RXMT % UPDT % 1.0% 68.7% 2.9% 27.2% % 1.7% 61.1% 2.5% 32.6% % 180.4% 51.9% 49.3% 104.4% 70.7% 1.9% 0.7% -7.5% -0.4% 5.4%

7 County Ticket Distribution MECKLENBURG BERRYHILL 35 CALDWELL 11 CHARLOTTE CHARLOTTE OUT 64 CLEAR CREEK 14 CORNELIUS 901 DAVIDSON 417 HUNTERSVILLE 2094 MATTHEWS 616 MINT HILL 835 OLDE PROVIDENCE 1 PAW CREEK 8 PINEVILLE 292 PROVIDENCE 33 STALLINGS 2 UNIVERSITY PLACE 107

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9 Remote Ticket Entry Statistics

10 If a damage occurs, who calls it in to 811? A. Only the person responsible for the damage B. Anyone that is affected by the damage C. Only the person that called in the locate request for that job

11 If a damage occurs, who calls it in to 811? A. B. and C. And the correct answer is Any witness to a damage, whether they called in the locate request or not is encouraged to contact the utility that was affected and call 811 to have a damage ticket issued.

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13 Alert workers to the heat index anticipated for the day and identify each precaution in place at the work site to reduce the risk of heat-related illness Provide plenty of cool drinking water and disposable cups Actively encourage workers to drink small amounts of water often Establish and enforce work/rest schedules Set up a buddy system Maintain effective communication with your crew at all times Encourage workers to wear sunscreen and use other protections from direct sunlight

14 Join NC811 at the racetrack Cheer on the driver of the NC811 car, Tim Eidson From now thru September Gastonia, NC

15 DURING THE MONTH OF AUGUST ENTER TO WIN ONE OF 3 LOWE'S HOME IMPROVEMENT GIFT CARDS The contest will run from August 1st, 2016 to August 31st HOW TO ENTER: Contestants will enter by completing all of the following two tasks. One: go to and fill out the contest entry form to upload your pics or send us a link to a video you created. Two: Post your pics or videos on your facebook or twitter page using the hashtag #howdoyou811.

16 Season 4 Pursuit Channel starting Sunday July 3rd Wednesday 9:00am, Friday 1:30pm, Sundays 2:00pm Dish: 393 DirecTV: 604

17 State UCC Meeting When: Tue, September 13, 10am 1pm Where: Dominion North Carolina Power 200 Vepco St. Roanoke Rapids, NC 27870

18 NC811 Board Meeting 3Q16 Harrah s, Cherokee, NC October 21 st, :30am For booking information, contact Tonya Hargraves:

19 Remember to RSVP to your meeting invites! (Helps us plan for meeting spaces)

20 Thank you for your time and attention. You can get a PDF copy of this presentation on Use the UCC Issues form to voice your concerns to both local and state level UCC meetings in North Carolina. Available on both the NCUCC website and the NC811 app.

21 Wednesday, July 27, 2016 Mecklenburg County Utility Coordinating Committee Call to 10:05AM 10:06AM o Roger asked for someone to volunteer to be a co-chair Review and approval of 10:10AM Monthly Mecklenburg County UCC Provided by Tami Stout from 811 Monthly video 10:17AM Participated in PNG Rodeo & PNG was recognized as certificate of recognition for going above & beyond Knights game NC incident analysis SMS = Super Mega Spreadsheet encourages all to download & view Certificate of recognition given to Justice VFD How do you 811 contest On Going Reports Locate Requests/Transmissions o Tickets = 21% increase from 175,428 o YTD 2016 tickets = 933,728 is a 27.3% increase from 2015 o Transmissions = 35.4% increase from 2015 o YTD 2016 transmissions = 4,992,894 is a 39.2% increase from 2015 County Ticket Volume o Last month stats compared w/previous year = 31,815 vs. 19,549 o YTD stats compared w/previous year = 160,835 vs. 94,216 County Ticket Distribution = 31,815 Remote Ticket Entry Statistics o RTE Volume 2016 vs 2015 = 112,746 vs. 89,232 for June Damage Statistics o By Events o Locate Requested Top 10 Locator Safety Hazards o Confined space, threats to eye, climate & weather, dog bites, punctures & foot trauma, poison ivy & other skin threats, insect bites & stings, walking, lifting, bending and squatting, slips, trips & falls and time on the road

22 Hot Weather Tips o Alert workers of heat index, provide plenty of cool water & cups, encourage workers to drink small amounts of water often, establish & enforce work/rest schedules, set up a buddy system, maintain effective communication at all times and encourage employees to wear sunscreen & other protection from direct sunlight Join NC811 at the racetrack & cheer on the driver of the NC811 car, Tim Edison from now thru September How do you 811? Contest runs the whole month of August o To enter got to o Post pictures or videos on your Facebook or twitter page using #howdoyou811 o 3 Lowe s home improvement gift cards $100, $200 & $500 Season 4 of Hunting in the Sticks o Pursuit channel beginning July 3 rd Sunday 2PM, Wednesday 9AM (DIRECT TV) and Friday 1:30PM (DISH NETWORK) State UCC Meeting September 13 from 10am-1pm in Roanoke Rapids, NC NC811 Board Meeting is October 8:30am in Cherokee, Harrah s Hotel & Casino o For booking information contact Tonya Hargraves: tonya@nc811.org Open Discussion o Blythe Development had 4 damages o Sub-committee worked on-what can we do to reduce/minimize tickets? o Take pictures and/or videos of marked lines in case it rains, grass gets cut, etc. o USIC isn t seeing the maps made by companies for RTE s o Homeowner shared her experience with having her water and TWC (internet) lines cut; both of which were unmarked. She works from home. It was inconveniencing but repaired quickly and she thanks you! THANK YOU ROGER!! o 15 damages for cable & 34 in the Newell area (not sure what company this was for) o TWC had 125 damages o Make sure you identify who you work for so you won t be billed for a damage you didn t commit o People are piggy backing off of others located lines out in the field o Encourage all to report damages to NC811 & PRG o PNG had 92 damages o TWC/Charter will start white lining o Sub-committee will meet next Tuesday, August 4 th o Giveaways Next Meeting Wednesday, August 31, 4301 Yancey Rd. in the Maxheim Kitchen. Please park in the gate across the street on the corner of Yancey Rd. & Verbena St.

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