CROWNWeb Town Hall: Notifications and Accretions With CROWNWeb Outreach, Communication, and Training (OCT)

Transcription

1 CRWNWeb Town Hall: Notifications and Accretions With CRWNWeb utreach, Communication, and Training (CT) September 29, pm to 3pm ET

2 Streaming Audio Audio for this event is available via INTERNET STREAMING - No telephone line is required. Computer speakers or headphones are necessary to listen to streaming audio. NTE: A limited number of phone lines are available if you are experiencing poor audio quality send us a chat message! Note: Computer speakers or headphones are necessary to listen to streaming audio. 2

3 Troubleshooting Audio Audio from computer speakers breaking up Audio suddenly stop Click Pause button Wait 5 seconds Click Play button Step 1 Location of Audio Controls Step 2 Note: Computer speakers or headphones are necessary to listen to streaming audio. 3

4 Troubleshooting Echo Hear a bad echo on the call Echo is usually caused by multiple connections to a single event. Close all but one browser/tab and the echo will clear up. Example of Two Connections to Same Event Note: Computer speakers or headphones are necessary to listen to streaming audio. 4

5 Submitting Questions Type questions in the Chat with Presenter section, located in the bottom-left corner of your screen. Note: Some questions may require additional research. Unanswered questions may be submitted to 5

6 Today s Host Janis Grady, RHIT, CPHQ Contract fficer s Representative (CR) CRWNWeb utreach, Communication, and Training (CT) Centers for Medicare & Medicaid Services, Division of Quality Measurement (DQM) 6

7 Today s Presenters niel Delva, BA, CTT+ Communications Manager Michael Seckman, CTT+ Training Manager Kirsten Keating Project Coordinator 7

8 Latest News and Reminders

9 2016 Clinical Closures Clinical Month July 2016 August 2016 September 2016 ctober 2016 Date of Closure for Clinical Submissions September 30, 2016 at 11:59 p.m. ET ctober 31, 2016 at 11:59 p.m. ET November 30, 2016 at 11:59 p.m. ET December 31, 2016 at 11:59 p.m. ET Clinical closures apply to all Collect Types. Clinical data submissions apply to all submission methods. 9

10 2016 Upcoming Events 2016 Town Hall Events Thursday, ctober 27, 2016 Thursday, November 17, 2016 Thursday, December 15, CRWNWeb New User Training Tuesday, ctober 11, 2016 Tuesday, November 8, 2016 Tuesday, December 13, 2016 All Events are at 2:00 PM Eastern You may register for all events at 10

11 Notifications and Accretions

12 Poll Question How often do you check for Notifications and Accretions in CRWNWeb 1. nce a week 2. 2 times a month 3. nce a month 4. I have never checked 12

13 utstanding Notifications and Accretions , ,497 1,803 1,403 1, , ,661 Data reflects as of September 13, ,050 2,362 Total: 20,701 Photo courtesy of The ESRD National Coordinating Center 13

14 CRWNWeb Data Management Guidelines Frequency To Resolve Notifications and Accretions Days 650 Newly generated or Reassigned Notifications and Accretions 30 Days Under Investigation Notifications and Accretions 14

15 Why do you get Notifications and Accretions 15

16 How the ESRD Databases Work REMIS, the system of record for ESRD, gathers information from various CMS databases, and compares that data to CRWNWeb. CRWNWeb receives discrepancy information each night, and assigns Notifications and Accretions to facilities based on that information. 16

17 Notifications

18 What is a Notification Notification A discrepancy in patient data between a CMS database and CRWNWeb (e.g., date of birth, last name, or a transplant that wasn t recorded in CRWNWeb). 1. For Notifications related to patient identifiers, when you accept a notification, CRWNWeb automatically updates the patient s record in CRWNWeb with the new information. 2. For notifications related to treatment data, you must manually update the record in CRWNWeb. Facility Editors should review this data, and accept or reject the notification. 18

19 What actions need to be taken 19

20 What Does Each Action Do 20

21 What Does Each Action Do 21

22 What Does Each Action Do 22

23 What Does Each Action Do 23

24 Accretions

25 What is an Accretion Accretion An ESRD patient identified in another CMS database that appears to be associated with your facility, but is not currently admitted in CRWNWeb. Accepting an Accretion walks users through admitting the patient to your facility in CRWNWeb. 25

26 What actions need to be taken 26

27 What Does Each Action Do 27

28 What Does Each Action Do 28

29 What Does Each Action Do 29

30 What Does Each Action Do 30

31 Poll Question When do you take action on NEW Notifications and Accretions* 1. 5 days days days 4. I have no clue * See page 39 of the CRWNWeb Data Management Guidelines 31

32 Poll Question When do you take action on UNDER INVESTIGATIN Notifications and Accretions* 1. 5 days days days 4. I have no clue * See page 39 of the CRWNWeb Data Management Guidelines 32

33 Let s Take a Quick Look!

34 Where Are Notifications and Accretions Located Note: Fictitious Patient Data 34

35 What Do Notifications Look Like Note: Fictitious Patient Data 35

36 What Do Accretions Look Like Note: Fictitious Patient Data 36

37 Poll Question Do you have a better understanding of the Notification and Accretion process Yes No 37

38 Look What is Coming! 38

39 Questions 39

40 Thanks for Attending! ur next CRWNWeb Town Hall will be held: Date: ctober 27, 2016 Time: 2pm-3pm ET 40

41 For Further Information Help Me Form: QualityNet Help Desk: Website: Town Hall Registration: HHSM G 41