Kenneth Graziano Senior Technical Consultant Unified Communications

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1 Kenneth Graziano Senior Technical Consultant Unified Communications

2 CISCO COLLABORATION C i s c o c o n v e r g e s v o i c e, v i d e o a n d c o m m u n i c a t i o n s a r o u n d a s h a r e d I P - based i n f r a s t r u c t u r e I m p r o v e p r o d u c t i v i t y a n d r e s p o n s i v e n e s s w h i l e r e d u c i n g I T c o s t s A l l o w s e m p l o y e e s t o w o r k f r e e l y w i t h t e a m s w i t h i n a n d b e y o n d y o u r o r g a n i z a t i o n I n t e g r a t e d c a p a b i l i t i e s o f v o i c e, v i d e o, c o n f e r e n c i n g, c o n t e n t s h a r i n g, i n s t a n t m e s s a g i n g a n d p r e s e n c e S u p p o r t s c o l l a b o r a t i o n a t a n y t i m e, f r o m a n y d e v i c e, f r o m t h e b r o w s e r t o t h e b o a r d r o o m

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4 CISCO UNIFIED COMMUNICATIONS MANAGER (CUCM) C a l l c o n t r o l p l a t f o r m C o n n e c t s a l l c o l l a b o r a t i o n a p p l i c a t i o n s S e s s i o n m a n a g e m e n t Vo i c e V i d e o M e s s a g i n g M o b i l i t y W e b c o n f e r e n c i n g

5 CISCO UNIFIED COMMUNICATIONS MANAGER (CUCM) E x t e n d v i d e o c a p a b i l i t i e s b e y o n d t r a d i t i o n a l b o r d e r s S i m p l i f y v o i c e s y s t e m s t o c u t c o s t s a n d d r a m a t i c a l l y s i m p l i f y p r o v i s i o n i n g a n d m a i n t e n a n c e B u i l d p r o d u c t i v i t y w i t h c o m p r e h e n s i v e u n i f i e d c o m m u n i c a t i o n s t o h e l p w o r k e r s c o m m u n i c a t e a n d w o r k m o r e e f f e c t i v e l y E n a b l e m o b i l i t y w i t h e m b e d d e d u n i f i e d m o b i l i t y s o f t w a r e c a p a b i l i t i e s t o k e e p w o r k e r s p r o d u c t i v e w h e r e v e r t h e y a r e, w i t h a n y c o n t e n t t y p e, o n a n y d e v i c e I m p r o v e c o l l a b o r a t i o n - s i m p l y c l i c k t o b e g i n a n I M s e s s i o n, i n i t i a t e a p h o n e c a l l, o r e a s i l y s t a r t a v i d e o - c o n f e r e n c i n g c a l l

6 CISCO UNIFIED COMMUNICATIONS MANAGER (CUCM)

7 CISCO UNIFIED COMMUNICATIONS MANAGER (CUCM)

8 CISCO UNIFIED COMMUNICATIONS MANAGER (CUCM)

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10 CISCO UNITY CONNECTION (CUC) U n i f i e d m e s s a g i n g S M S, S M T P, H T M L m e s s a g e n o t i f i c a t i o n O u t l o o k i n t e g r a t i o n S p e e c h r e c o g n i t i o n f e a t u r e s S p e e c h V i e w ( S p e e c h - to-text ) D i r e c t o r y S y n c h r o n i z a t i o n / A u t h o r i z a t i o n V i r t u a l i z a t i o n S u p p o r t S i n g l e S i g n - on R e d u n d a n c y ( S e r v e r A c t i v e / A c t i v e & S R S V )

11 CISCO UNITY CONNECTION (CUC)

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13 CISCO IM AND PRESENCE (IM & P)

14 CISCO IM AND PRESENCE (IM & P)

15 CISCO IM AND PRESENCE (IM & P) I m p r o v e p r o d u c t i v i t y Q u i c k l y C o m m u n i c a t e P r e s e n c e o f u s e r s L a u n c h i n s t a n t m e s s a g e L a u n c h i n s t a n t W e b E x L a u n c h i n s t a n t v i d e o c h a t S h a r e s c r e e n R e m o t e c o n t r o l S h a r e f i l e s E x t e n d r a n g e a n d m e t h o d o f c o m m u n i c a t i o n s M u l t i - p l a t f o r m s u p p o r t ( W i n d o w s, M a c, i P h o n e, i P a d, A n d r o i d )

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17 CISCO EMERGENCY RESPONDER (CER) A u t o m a t i c a l l y t r a c k I P P h o n e l o c a t i o n P r o v i d e s e m e r g e n c y c a l l r o u t i n g i n s t r u c t i o n s t o C U C M A l l o w s f o r c r e a t i o n o f l o c a t i o n s p e c i f i c e m e r g e n c y r e s p o n s e l o c a t i o n s ( E R L s ) a n d m a p s t h e m t o e m e r g e n c y l o c a t i o n i d e n t i f i c a t i o n n u m b e r s ( E L I N s ) E l i m i n a t e s a d m i n i s t r a t i o n f o r I P P h o n e r e l o c a t i o n S u p p o r t s e m e r g e n c y c a l l - b a c k t o a p r e d e f i n e d s e c u r i t y n u m b e r o r t o t h e p h o n e t h a t p l a c e d t h e e m e r g e n c y c a l l

18 CISCO EMERGENCY RESPONDER (CER)

19 CISCO EMERGENCY RESPONDER (CER)

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21 CISCO TELEPRESENCE VIDEO C i s c o Te l e P r e s e n c e i s h e l p i n g s c h o o l s, c o l l e g e s a n d u n i v e r s i t i e s a r o u n d t h e c o u n t r y t o e n a b l e n e x t - g e n e r a t i o n t e a c h i n g a n d l e a r n i n g, i m p r o v e a d m i n i s t r a t i v e e f f i c i e n c y, a n d r e d u c e c a r b o n f o o t p r i n t s. S t u d e n t s c a n l e a r n a b o u t o t h e r c u l t u r e s b y c o n n e c t i n g w i t h s c h o o l s a r o u n d t h e w o r l d A d m i n i s t r a t o r s c a n c o n d u c t m e e t i n g s a n d s h a r e b e s t p r a c t i c e w i t h o u t l e a v i n g t h e o f f i c e R e s e a r c h e r s c a n c o l l a b o r a t e " f a c e - to- f a c e " m o r e f r e q u e n t l y, a n d f i n i s h p r o j e c t s m o r e q u i c k l y S u b j e c t m a t t e r e x p e r t s f r o m a r o u n d t h e w o r l d c a n b e b r o u g h t i n t o t h e v i r t u a l c l a s s r o o m f o r g u e s t l e c t u r e s S t u d e n t s c a n r e c e i v e c a r e e r m e n t o r i n g f r o m t h e p r i v a t e s e c t o r

22 CISCO TELEPRESENCE VIDEO F u l l y i m m e r s i v e v i d e o s o l u t i o n J o i n m e e t i n g s f r o m a n y w h e r e F a c e - to-face c o l l a b o r a t i o n H D r e s o l u t i o n R e d u c e d T r a v e l c o s t s I n c r e a s e d p r o d u c t i v i t y R e a l t i m e c o l l a b o r a t i o n C o n n e c t i n g g e o g r a p h i c a l l y d i s t r i b u t e d w o r k f o r c e S h a r e k n o w l e d g e Q u i c k e r r e s o l u t i o n o f i s s u e s F a s t e r t u r n a r o u n d t i m e o n p r o j e c t s

23 CISCO TELEPRESENCE VIDEO

24 CISCO TELEPRESENCE VIDEO

25 CISCO TELEPRESENCE VIDEO

26 CISCO TELEPRESENCE VIDEO

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28 CISCO WEBEX

29 CISCO WEBEX I n t e r a c t w i t h s t u d e n t s m o r e e f f i c i e n t l y a n d c o s t - e f f e c t i v e l y, t r a i n f a c u l t y a n d s t a f f a c r o s s g e o g r a p h i c a l b o u n d a r i e s, a n d p r o v i d e s h a r e d w o r k s p a c e s u s i n g W e b E x a p p l i c a t i o n s s p e c i a l i z e d t o m e e t y o u r n e e d s. Ta i l o r i n s t r u c t i o n t o i n d i v i d u a l learning s t y l e s w i t h a d v a n c e d i n t e r a c t i v e f e a t u r e s. H o l d d i s t r i c t - w i d e t e a c h e r t r a i n i n g s e s s i o n s a n d m e e t i n g s w i t h o u t r e q u i r i n g e d u c a t o r s t o l e a v e t h e i r c a m p u s e s. R e a c h p a r e n t s a t t h e t i m e s a n d p l a c e s m o s t c o n v e n i e n t f o r t h e m. M o v e i n s t r u c t i o n b e y o n d t h e c l a s s r o o m b y r e a c h i n g s t u d e n t s on t h e d e v i c e s t h e y u s e m o s t, i n c l u d i n g s m a r t p h o n e s. I m p r o v e a t t e n d a n c e b y m a k i n g r e c o r d e d c l a s s e s a v a i l a b l e t o s t u d e n t s w h o m i s s e d t h e m

30 CISCO WEBEX I n d u s t r y l e a d i n g w e b a n d v i d e o c o n f e r e n c i n g s o l u t i o n M e e t, c o l l a b o r a t e a n d s t a y p r o d u c t i v e A n y w h e r e, a n y t i m e, o n a n y d e v i c e E n t e r i n t o t h e 2 1 st C e n t u r y c l a s s r o o m C o l l a b o r a t e w i t h e m p l o y e e s a n d p a r e n t s S h a r e i n f o r m a t i o n a n d c o n t e n t I n c r e a s e d p r o d u c t i v i t y A c c e l e r a t e p r o c e s s e s S u p p o r t f o r m o b i l e p l a t f o r m s R e a l t i m e c o l l a b o r a t i o n M a k e f a s t e r, b e t t e r i n f o r m e d d e c i s i o n s M a n a g e t e a m s l o c a t e d i n d i f f e r e n t b u i l d i n g s R e c o r d m e e t i n g s t o s h a r e c o n t e n t w i t h u s e r s

31 CISCO WEBEX D i s c o v e r C i s c o W e b E x s o l u t i o n s f o r K 1 2 e d u c a t i o n. P r o v i d e f l e x i b l e i n s t r u c t i o n w i t h e x t e n d e d r e a c h o n l i n e u s i n g C i s c o W e b E x s o l u t i o n s a n d f i n d a s o l u t i o n t o d w i n d l i n g b u d g e t s a n d r e s o u r c e c o n s t r a i n t s. P r i m a r y a n d s e c o n d a r y s c h o o l s c a n t a k e a d v a n t a g e o f t h e f o l l o w i n g W e b E x s o l u t i o n s : C i s c o W e b E x T r a i n i n g C e n t e r. U s e i n t e r a c t i v e f e a t u r e s l i k e r e a l - t i m e t e s t i n g and g r a d i n g, i n s t a n t f e e d b a c k, a s s e s s m e n t t r a c k i n g, b r e a k o u t s e s s i o n s, and hands- o n l a b s t o d e l i v e r a v a r i e t y o f d y n a m i c e - learning o p p o r t u n i t i e s t o K 1 2 s t u d e n t s. C i s c o W e b E x M e e t i n g C e n t e r. M e e t o n l i n e i n r e a l t i m e w i t h p a r e n t s, s t a f f, and s t u d e n t s t o k e e p e v e r y o n e o n t h e s a m e p a g e w i t h o u t r e q u i r i n g t h e m t o a s s e m b l e i n o n e p l a c e.

32 CISCO WEBEX S u p p o r t r e m o t e u s e r s a s i f t h e y w e r e i n t h e s a m e r o o m, v i e w i n g a n d c o n t r o l l i n g r e m o t e d e s k t o p s a n d a p p l i c a t i o n s, i n s t a l l i n g a n d t r a n s f e r r i n g f i l e s, r e c o r d i n g s e s s i o n s, a n d a p p l y i n g p a t c h e s a n d u p d a t e s i n r e a l t i m e. C a s t a w i d e r n e t. U s e W e b E x E v e n t C e n t e r t o f a c i l i t a t e and m a n a g e o n l i n e c o n f e r e n c e s a n d i n t e r a c t i v e e v e n t s, b r i n g i n g t o g e t h e r g e o g r a p h i c a l l y d i s p e r s e d s t u d e n t s, t e a c h e r s, p a r e n t s, a n d a d m i n i s t r a t o r s. S t r e a m l i n e c o m m u n i c a t i o n s a n d a c c e l e r a t e d e c i s i o n - m a k i n g. E n s u r e t h a t e d u c a t i o n c o n t i n u e s a f t e r t h e s c h o o l d a y e n d s b y t a k i n g a d v a n t a g e o f p r e s e n c e, e n t e r p r i s e I M, a u d i o, V o I P, v i d e o, f i l e s h a r i n g, a n d i n t e g r a t e d w e b c o n f e r e n c i n g t o c o l l a b o r a t e a c r o s s t i m e z o n e s and p l a t f o r m s

33 CISCO WEBEX

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35 CISCO SPARK C i s c o C o l l a b o r a t i o n a p p l i c a t i o n A l l o w s f o r s e a m l e s s c o m m u n i c a t i o n a n d c o l l a b o r a t i o n S e n d m e s s a g e s, s h a r e f i l e s, a n d m e e t w i t h d i f f e r e n t t e a m s, a l l i n o n e p l a c e S e c u r e 1 : 1 o r g r o u p m e s s a g e s A n y t i m e f a c e - to- f a c e m e e t i n g s C o n n e c t y o u r c a l e n d a r a n d c o n t a c t s Te a m w o r k i s a l w a y s a c c e s s i b l e a n y t i m e a n d f r o m a n y d e v i c e E n c r y p t e d m e s s a g e s, f i l e s a n d r o o m n a m e s

36 CISCO SPARK

37 CISCO SPARK

38 CISCO SPARK

39 CISCO SPARK

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41 CISCO COLLABORATION EDGE Cisco Collaboration Edge Industry s most comprehensive any-to-any collaboration solution Collaboration Edge Firewall Traversal Session Border Control Gateways Branch Survivability Internet Internet, PSTN, IP PSTN Cloud service users 3 rd party businesses Teleworkers Mobile workers Consumers ON-PREMISES OR CLOUD CISCO UC WAN TDM or IP PBX Analog devices Branch offices

42 CISCO COLLABORATION EDGE

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44 CISCO LICENSING STRUCTURE

45 CISCO LICENSING STRUCTURE

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47 CISCO IP ENDPOINTS Classroom Phone Options Cisco 3905 Cisco 6901

48 CISCO IP ENDPOINTS Classroom Phone Options Cisco 7811 Cisco 7821

49 CISCO IP ENDPOINTS Phone Options Cisco 7861 Cisco 7821

50 CISCO IP ENDPOINTS Phone Options Cisco 8800 Series Family

51 CISCO IP ENDPOINTS 8800 Series Features

52 CISCO IP ENDPOINTS Phone Options Cisco 7900 Series Wireless IP Phones

53 CISCO IP ENDPOINTS Phone Options Cisco 9900 Series IP Phones

54 CISCO IP ENDPOINTS Phone Options Cisco 9900 Series IP Phones

55 CISCO COLLABORATION ENDPOINTS Desk Endpoints Cisco DX650 DX70 DX80

56 CISCO COLLABORATION ROOM ENDPOINTS Cisco TelePresence MX Series

57 CISCO IMMERSIVE TELEPRESENCE Cisco Immersive TelePresence IX5000 Series

58 CISCO IMMERSIVE TELEPRESENCE Cisco Immersive TelePresence TX9000 Series

59 CISCO JABBER SOFTWARE ENDPOINTS

60 CISCO S VISION FOR COLLABORATION

61 CDI AT A GLANCE MULTI-MILLION DOLLAR INTEGRATION LAB 8+ YEAR INVESTMENT OVERVIEW Founded in 1995, 20-year established and nationally ranked full-service IT solutions provider Over $300 million and 300+ employees with offices located in NJ, NY, NC, GA, MA and PA True hybrid IT solutions and services CDI STRATEGIC PARTNER AWARDS EMC: #1 Top-tiered nationally ranked Platinum Partner Cisco: Cloud Builder of the year for the United States and Solutions Partner of the Year for the east VMware: VSPP Certified, vcloud Air Certified (VCHS), Premier Professional Services Partner VCE: #1 Vblock Partner SUBCONTRACTOR FOR EMC, CISCO, VMWARE AND VCE SERVICES DATA CENTER NETWORKING EMERGING TECHNOLOGIES MANAGED SERVICES CLOUD SERVICES SDDC End User Compute Video Collaboration Cloud-Based DRaaS, IaaS, BaaS Converged, Hyper Converged Infrastructure Public, Private Hybrid Cloud

62 CDI PORTFOLIO The CDI Professional Services Group (PSG) adheres to a deep playbook of delivery capabilities that extends from the data center to the end user. BUSINESS SERVICES Collaboration Security Mobility SDDC End User Compute Cloud Computing Advisory Services MANAGED SERVICES IaaS DRaaS BaaS 24/Remote Monitoring End User Help Desk

63 SOCIAL MEDIA

64 SOCIAL MEDIA

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