Ata c he d, fo r yo u r i nfo rm at io n, a re t he m i n u tes of t he a bove c a pt io ne d meet i n g.

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1 OPSEU Emp Ontario loyepublic e s Un ioservice n 5EFPO, Syndicat fon c t io n pdes ub lemployds iq u e de I 'On detala rio M E M O R A N D U M TO : F ROM : DATE : A l l P res ide n ts wi th mem be rs i n the M in ist ry of the Atto rney Ge ne ra l A l l Stewa rd s i n th e M i n istry of the Ato rney Gen e ra l R u t h H a m i l to n, O P S S u p e rv i s o r M a rc h 2 9, S U B J EC T : M i n is try of the Atto rney Gene ra l E RC M i n u tes - M a rc h 1 3, Ata c he d, fo r yo u r i nfo rm at io n, a re t he m i n u tes of t he a bove c a pt io ne d meet i n g. P lease post o r othe rwise make them ava i lab le to the m em be rs i n you r wo rkp laces. A lso a ttached is a M E RC refe rra l fo rm wh ich sho u ld be used when refe r ri ng u n reso lved loca l i s s ue s to t he m i n i stry leve l. T he refe r ra l s ho u l d be se n t ca re of t he J o b Se c u ri ty U n i t wit h a l l t he s u p po rt i n g do c ume n tat io n, (e. g. m i n utes, co r re s p o n de n ce, etc. ), w i t h a n y refe rra l s. P L EAS E NOTE : TH ES E M I N I ST RY M I N U TES WE RE P R E PARE D BY T H E E M P LOYE R. A U T H O R I Z E D FO R D I ST R I B U T I O N : I N S O L I DA R I TY, Wa rre n (Sm okey) Thom as P re s i d e n t R u t h H am i l to n O P S S u pe rv i s o r / i s a t[. CC : M E R C C h a i rs M i n i s try E RC O n ta ri o P u b l i c S e rv i ce Em p l oye e s U n i o n Le sm i l l R d., To ro n to, O n ta r i o M 3B 3P 8 S y n d i cat d e s em p l oyd s d e l a fo n ct i o n p u b l i q u e d e. l ' O n ta ri o 1 0 0, r u e Le sm i l l, To ro n to (O n ta ri o ) M 3B 3P 8

3 M E RC M I N U TES M i n ist ry of the Atto rney Gene ra l M I N I STRY EM P LOYEE RELAT I O NS COMM ITTEE M E ET I N G (M ERC) M a rc h 1 3, : 0 0 a. m. - 3 p. m. At 3 r F loo r H uma n Reso u rces Boa rd room, 720 Bay S t., To ro n to, O n ta rio C h a i r : U n i o n F o r t h e U n i o n : Fo r t h e M i n i s try : J u l i e We be r (C o - C h a i r), O P S E U Lo ca l 22 8 S h e l ley M cc o rm i ck (V i ce-c h a i r), O P S E U Lo ca l 526 I b ra h im B o za i, O P S E U Lo ca l 526 C i n d y Ab r i c- F o rsyt h, O P S E U J o b Secu r i ty Reg re ts : J i m J u re n s, O P S E U Lo ca l 526 Re co rd e r : J efrey S tewa rt, Ce n t re Fo r Em p l oyee Re lations G u ests : J oyce M a c key, C o u rt Se rv i ce s D i v i s i o n - F RO P i l o t P roje ct M a re tta M i ra n d a, C o u rt Se rv i ce s D i v i s i o n - F RO P i l o t P roj e ct S he i la B risto, Cou rt Serv ices D iv is i o n - Co u rt I n te rp rete rs S us ie B ridge, Co u rt Se rv ices D iv is io n - C o u rt Reporti ng Va l e r ie N ev i l le ( C o -C h a i r), H R-S B U, C S M D B r i a n G a r ra h, C o u rt Se rv i ces D i v i s i o n To n y Ve n tu ra, C o u rt Se rv i ces Dvi s i o n M a rg a re t Wats o n, Ce n t re Fo r Em p l o yee Re l at i o n s J efrey Stewa rt, Cen tre Fo r Em p loyee Re lat ions

4 S u sa n a D u n fo rd, H R -S B U Ref # I Ag en da I tem I Iss u e Fo l low -U p/action a ) Fam i ly Co u rt S u p p ort Wo rke r P ro g ra m Ex pa n s io n of the Co u rt E nfo rceme n t C le rk F RO P roje ct : T he c u rre n t p ro ce ss to c reate a w ri t o r ga rn i s hme n t i n fam i ly e nfo rcem e nt m atte r i n vo lves FRO se n d i n g enfo rcem e nt d oc ume n ts to co u rt ofi ces by co u rie rs. Co u rt staf p ro ces s the w ri ts a n d retu r n s t hem to F RO by co u rie r wh i c h ca n res u l t i n de lays i n en fo rcemen t t i m es. M a n agemen t wi l l u p load a co py of t h e F RO p i l o t p roj e ct p rese n tation o n the Cou rt Se rv ices D iv is io n I n trane t. I n , the Fam i l y Po l i cy a n d P ro g ram s B ra n c h de ve lope d a p i l o t p roj e ct w i t h t he g oa l of i n c reas i n g th e ef i c ie n cy a n d time l i ne ss of i ss u i n g, tra c k i n g a n d s che d u l i n g co u rt e n fo rceme n t fi le s i n fam i ly ca ses. Eva l u a t i o n of th e p i l o t p roj e ct s h owed t h a t q u a n t i tat i ve l y t h e p i l o t re d u ced th e t i me ta ke n to p ro ces s d o c u m e n ts from 3 wee ks to, o n a ve ra g e, o n e d ay. I t a l s o s h owe d im p rove d custom e r serv ice. The pilot project is now being expanded in the Central Eas te rn Re g i o n. T he U n io n ra i se d co n ce rn s re ga rd i n g t he comm u n i cat io n of t h e p i l o t p roject a n d t h e a s s i g n e d fu n ct i o n s o f t h e C l e rk. 2

5 b ) i n te rp rete rs The U n io n ra ised co n ce rns abo u t pote ntia l wo rkload iss ues at the fi na n ce a nd enfo rcemen t ofice. M a n a g eme n t p rov i d ed a n u p d ate o n th e re c ru i tm e n t of C o u rt I n te rp rete rs. The To ron to a rea h i red two i n te rp rete rs an d is cu rren tly rec ru iti ng fo r five m o re pe rman en t FTE i n te rp rete rs at O ld C ity H a l l fo r the fo l low i ng la ng uages : Tam i l, Ca n tonese (2 o ne is a backfi l l ), M and a ri n, and Vietnamese. c) Co u rt Re porte rs S ca rb o ro u g h w i l l a l s o be re c ru i t i n g fo r a M an d a r i n i n te rp rete r. The U n ion p rov id ed a petit ion from O ttawa Co u rt Repo rte rs wi th reg a rds to the im p lemen tation of Hun t e t al a nd i nc reas i ng the t ra nsc ri pt p rod u ct ion rates. M a n a g em e n t to fo l l ow u p. The U n ion ra ised con ce rns a bou t the ab i l i ty of Co u rt Repo rte rs to req u est depos its fo r transc ri pts i n Ottawa. M a n ag eme n t p rov i d e d a n u p d a te o n t h e q u e st i o n s re g a rd i n g Rad io F req ue ncy I n te rfe re nce i n Co u rtroom reco rd i ng. M a n ag eme n t adv ised th at the im p lemen tat i o n of D ig i ta l Reco rd i ng is at 9 1 % and has a ta rget com p let i o n d ate of M a rch 3 1, H oweve r, some cou rts wi l l not be com p leted u n ti l m id -Ap ri l. The re a re a lso de lays rega rd i ng i m p lemen tation of D RD i n To ro n to a rea cou rts as a res u l t of e rg o n om i c se t u p. T he U n io n ra i se d co n ce r n s re ga rd i n g the e rgo nom i c setu p of 3

6 DRD i n some of t he O l d C i ty Ha l l co u rtroom s. The U n i on ra ised co n ce rns a bo u t the vo l u me of the D RD i n t h e O s h awa C o u rth o u se. M a n a g em e n t a d v i sed t h a t t h ey a re working on a short- term and long-term solution for adjusting t h e vo l u m e co n t ro l o n th e D R D. 1. a ) Co nve rs i on Art i c le 3 1 A Conve rs ion of U n c lass ified Pos it io ns to C lass ified Pos it ions Management to follow up N o U p d a te 1. b ) MAG. U p d a te C o u rt S e rv i ces D iv i s i o n : Refe r to Em p lo yee E nga geme n t Act io n P la n ( I tem 1.e ), Co u rt I n te rp rete rs P rese n tatio n ( P rese n tatio n b ) a n d Co u rt Re p o rte rs P re se n ta t i o n (P rese n tati o n c). 1. C ) MAG ' s Va ca n cy Repo rts V i ct i m s a n d V u l n e ra b l e P e rs o n s -D i v i s i o n N o u pd a te Leg a l Se rv i ce s D i v i s i o n : N o u p d a te M a n a g eme n t a d v i se d th a t a va ca n cy ex i s ts w h e n a d e c i s i o n h as bee n m a d e to fi l l a p os iti o n. Management to follow up with rec ru i tmen t report. 1. d ) Lo ca l Re l ati o n s E m p l oyee C om m i ttees Ma nageme n t i s wo rk i n g w it h t he U n io n to estab l i s h a LERC a t O l d C i ty H a l l. U n i o n to fo l l ow u p. 4

7 1. e ) E m p l oyee E n g ag eme n t Acti o n P l a n M a nageme n t adv ised that i t is wo rki ng o n an i n i t iative re g a rd i n g o r ie n ta t i o n a n d o n b oa rd i n g to p rov i d e co n s i s te n cy a c ro ss t he M i n i stry. The U n ion req uested that the o rie n ta t io n i n c l u de a co m pone n t that i n trod uces the U n io n to new em p loyees. M a n a g eme n t to fo l l ow u p o n p rov id i n g a p rese n tation a t th e n ext m eeti n g. l. f) 1. g ) 1. h ) 1. i ) l.j ) M i n istry ' s C o u rt Re po rt i n g Rev i ew J o b Desc r i p tio ns B i l l a n d Wo rkp l ace Assessme n ts Ca ree r Me n to r i n g P ro g ram C o u rts I n fo rmati o n M a n a g emen t System M a n a g eme n t a d v i sed th a t th e Co u rt S e rv i ce s D i v i s i o n i s deve lop i ng the i r Em p loyee E ng agem en t Act io n p la n a nd c reated an Em p loyee E n gagemen t Action Tab le wi th p e rs p e ct i ve s from a c ros s the P ro v i n ce b e i n g b ro u g h t fo rwa rd a n d co n so l idated i n to the p lan. S ee p re se n ta t i o n C a b ove. T h e Em p l oye r p rov i d ed a n u p d a te. M a n agemen t adv ised th at both e lect ron ic and i n pe rson t ra i n i n g h a s ta ke n p l a ce a n d th a t th e com p le t i o n ra te i s a rou nd 85 % fo r the M i n istry. M a n agemen t a lso adv ised that t h e Eas te rn Re g i o n w i l l co n d u ct th e i r t ra i n i n g i n t he S p r i n g. Ma nageme n t adv ised that yea r two is i n p rocess a nd that a m id-te rm check- i n sess ion took p lace. N o u p d a te. M a n a g eme n t to fo l l ow u p wh e n t h e t ra i n i n g i s co m p le ted. Manag eme n t to p rov ide a l i n k to Top ica l art ic le o n the p ro g ram. M a n a g eme n t to fo l l ow u p. 5

8 2. a ) C o n tact C e n tre Mod e rn iza tio n i n i t i ative i n fo s h a re Ma na geme n t a dv i se d that the i n i t ia t ive i s de s i g ne d to p rov i de i nfo rma t io n re ga rd i n g MAG th ro u g h Se rv i ce O n ta rio i n va r i o u s l o cat i o n s. Ma na geme n t to fo l low u p. 3. a ) MAG D ive rs i ty P l a n 3. b ) 3. c ) Ke n o ra C o u rth o us e P i l ot P roj e ct Th u n d e r Bay Vaca nc i es M a n ag em e n t ad v i sed th at th e re i s a d ive rs ity m e nto ri n g p rog ram i n MAG wh ich is d isti n ct ive from the othe r Ca ree r M e n to r i n g p ro g ram an d i t s ta rts Ap r i l I st of eve ry yea r. Em p l oyees ca n a p p l y to b o t h m e n to r i n g p ro g rams. See Co u rt Ge n e ra l i st P o s t i n g i tem u n d e r 4. h. Ma nagemen t ad v ised th at i n the Sm a l ls C la i ms the re a re two p o s i t io n s t h a t a re p a rt- t i m e a n d w h e n re q u i re d s taf a re se n t from t he Th u n de r Bay ofi ce to the N i p i go n a nd Ge ra l d to n ofi ce s. 3. d ) Ma na geme n t a d v i se d tha t some E n fo rceme n t Ofice r tra i n i n g i s i n com p lete a n d th a t the tra i n i n g i s re s c hed u le d. Va ca n c i es used M a n ag eme nt a d vi sed th at wh e n i nfo rm ati o n reg a rd i n g R bp to fu l f i l l ha s bee n dete rm i ned Ma na geme n t wi l l p rov i de i nfo rmatio n red u cti o n to t h e U n i o n. ta rg ets 3. e ) C o u rt See P resen ta t ion b. i n te rp rete rs Wo rk l oad U n i ve rs i ty : iss u es The U n io n renewed co n ce rn s abou t wo rk load iss u es at the F i n a n ce ofi ce i n l i g h t of re ce n t s u rp l u s i n g. Ma nageme n t wi l l fo l low u p o n the statu s of the pos i tio ns an d th e t ra i n i n g, T h e U n i o n to fo l l ow u p. Ma na geme n t to fo l low u p. 3. f) Management to follow up. 6

9 3. g ) C o u rt S e c u r i ty N o u p d a te. U p i oad i n g from M u n i c i pa l i t i es 4. a ) 4. b ) P art-t i m e Pay Ra tes Co py o f Re co rd i n g be i n g p rov i d ed to the Pa rties M a nageme n t adv ised that OSS has been add ress i ng iss ues re g a rd i n g F PT. The U n ion ra ised co n ce rns that th e reco rd i ngs a re be i ng p rov ided to the pa rt ies by J u d ic ia l o rd e r. The U n io n h as ra ised con ce rns that certified t ransc ri p ts a re n o lon ge r be i ng req uested a nd i mpacti ng B U I issues. Ma nag emen t wi l l co n ti n ue to fo l l ow u p as i n fo rmat i o n be comes ava i l a b l e. M a n a g eme n t to fo l l ow u p. 4. c ) 4. d ) 4. e ) T h u n d e r Bay C o u rth o us e C o u rt C l e rk D u ti es C h a n g ed to i n c l u d e M o n i to r / Re po rte r Rb P fo r MAG Exp ress i o ns of I n te res t M a nagemen t adv ised the U n io n abo u t the i n d epend en ce of t h e j u d i c i a ry. The U n ion ra ised co nce rns abo u t a co u rt reporte r pe rfo rm i ng the wo rk of a cou rt c le rk wh ich req u i red pe rfo rm i ng d u t ies h e/s h e wa s n o t t ra i n ed to pe rfo rm. The U n i on has a lso ra ised co nce rns reg a rd i ng co m m u n i ca t i o n to staf l o ca l l y. N o. u p d a te. The U n ion asked if the re a re g u id i ng p ri nc i p les fo r exp ress io ns of i n te rest. Man agemen t to fo l low u p. M a n ag eme n t to p rov i d e u pdate when ava i lab le. M a n a g eme n t to fo l l ow u p. Ma nag eme n t adv ised that th is issue st i l l be i ng d iscussed at C E R C. 7

10 4. f) 4. g ) 4. h ) 4. i ) 4.j ) 4. k) D i rective : Fam i ly Co u rt S u p p ort Wo rke r P ro g ram Late Paym e n ts fo r T ra ns c r i pts C o u rt G e n e ra l is t P osti n g Os hawa C o u rth o use S o u n d Sys tem Em p l oyee S u rvey Sco reca rds O l d C i ty H a l l D i g i ta l Re c o rd i n g E rg o n o m i cs fo r Room Ma na geme n t to p rov i de a p rese n tat io n at the next meet i n g. Management to follow up with a p rese n ta t i o n. T h e U n i o n ra i sed co n ce rn s a bo u t l a te paym e n ts fo r t ra nsc ri p ts. The U n ion ra ised co nce rns abou t the d u t ies l isted u n de r a Co u rt Ge ne ra l i st po sti n g i n Ke no ra wi t h re ga rd to tra n s c ri p t p ro d u ct i o n. See p rese n ta t io n c - Co u rt Re porte rs M a n a g eme n t p rov i d e d d i s c l o s u re o n D e cem be r 7 th, See p rese n tatio n c - Co u rt Re porte rs Ma nag emen t to fo l low u p. M a n a g em e n t to fo l l ow u p. Re m ove from ag en d a. M a n a g e m e n t to fo l l ow u p. 8

11 4. 1 ) O n ta ri o V ic ti m W i tn ess Ass ista n ce P rog ram T h e U n i o n ra i sed c o n ce rn s re g a rd i n g Pee l re g i o n. T h e C o C ha i rs w i l l h ave a d iscuss ion on a co nfe ren ce ca l l. F o r Fo r Ma n a g e m e n t e rie N ev i l le M a n a g eme n t C o-c h a i r Da te : Ma rch 1 3, Date : M a rch 1 3,

A l s o a tta c h ed i s a M ERC refe rra l fo rm w h i ch s h o u ld be u sed w h e n refe r ri n g

A l s o a tta c h ed i s a M ERC refe rra l fo rm w h i ch s h o u ld be u sed w h e n refe r ri n g A D C N N on ta rio Pu b lic So,vice fffj I V V Employees Union /jfjff,, Syn d ica t de s emp lo y6 s de la / f f W-- f V fonction publique de I Ontario M E M O R A N D U M TO ', A l l P res iden ts w