Purpose. Authorized usage. General survey respondent information. Survey findings. Contact information. Legal notice

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2 Purpose Authorized usage General survey respondent information Survey findings Contact information Legal notice 2

3 The BRIDGE Index family of surveys provides an objective look at the state of both current and future priorities across a broad cross-section of North American utility decision-makers. The insights garnered from this study provide a solid basis for future decision making by industry leaders. Annual BRIDGE Index surveys include: Grid Modernization survey Grid Operations survey Grid Analytics survey Grid Security survey 3

4 Refer to Legal Notice at end of presentation You are free to share this document, in its entirety, with others (both inside & outside your company) You are free to quote the contents as long as you clearly reference the source as: Source: BRIDGE Energy Group 2017 BRIDGE Index 4

5 Gas, 26% Water, 11% Distribution, 40% Survey Audience: Over 20,000 Utility Employees Geography: North America Generation, 30% Electric, 63% Cooperative (Co-op), 21% Other, 4% Transmission, 30% Municipal Utility (Muni), 25% Investor Owned Utility (IOU), 50% 5

6 By Organization By Role Individual contributor, 31% Executive, 15% Manager or department head, 54% 6

7 Ameren American Transmission Company Arkansas Electric Co-op AVANGRID BC Hydro Brownsville Public Utilities Board Carbon Power & Light CenterPoint Energy Central Texas Electric Co-op City of Colton City of Leesburg Electric Dept City of Newton City of Tacoma City of Wadsworth Utilities Cleco CMS Energy Connexus Energy Consumers Energy Crisp county power Dakota Energy Cooperative Dallas Water Utilities Dominion DTE Energy Duke Energy Duquesne Light East Kentucky Power Co-op Entergy EnWin Utilities Ltd. Eversource Fairpoint FortisBC Gibson Energy Huntsville Utilities Idaho power ISO NE KCPL Lafayette Utilities System Lakeland Electric London Hydro Loup River PPD Madison Gas & Electric Manitoba Hydro Maquoketa Valley REC Mason County PUD Matanuska Electric MEAG Power MISO National Grid NIPSCO Nova Scotia Power Oncor Electric Delivery Pacific Gas and Electric Platte River Power Authority Power Stream Prairie Power Salt River Project Santee Cooper Sempra South Central Power South Jersey Gas Southern California Edison Tallahatchie Valley Electric Tri-County EMC Tri-State G & T Tucson Electric Power TVA United Power Unitil Village of Winnetka We Energies Westar Energy Xcel Energy 7

8 52% developing a Grid Modernization plan Grid Modernization Adoption Not familiar with Grid Modernization, 12% Up from 41% in 2016 General understanding and awareness of Grid Mod up year over year Those unfamiliar down from 18% to 12% Watching Grid Modernization proceedings closely, 26% State has or is planning a Grid Modernization proceeding, 10% Developing a Grid Modernization plan, 52% Grid Modernization is now mainstream and an active part of utility strategy driving a broad spectrum of policy changes, investments in real-time IT/OT technologies and systems, and new value streams across the country. - BRIDGE Energy Group 8

9 91% of utilities proceeding with a Grid Modernization plan have a clear or general understanding of the business benefits We have a general understanding of the benefits, 56% Clarity of Grid Mod Benefits We have not looked closely at the benefits, 9% Benefits and business case are clear and well defined, 35% Start Grid Modernization projects with a Line of Sight methodology to map strategic goals and benefits to required capabilities, functionality and enabling technologies. - BRIDGE Energy Group 9

10 Grid Modernization Objective as Priority 1 or 2 All Utilities Maintain/improve grid reliability and resilience 40% Improve operations through workforce and asset management 22% Empower customers 13% Improve grid flexibility and efficiency 15% Accommodate distributed generation 9% Utilities top priority for Grid Modernization is maintaining or improving reliability 2nd is improving operations and optimizing asset performance Given changing stakeholder expectations and industry models, it is critical that benefits include enabling future capabilities, not just solving current challenges. - BRIDGE Energy Group 10

11 Utilities with Grid Modernization initiatives are investing in distribution management control systems 35% 30% 25% 20% 15% ADMS Utilities With/Without Grid Mod Initiatives WITH Grid Mod Initiatives WITHOUT Grid Mod Initiatives 48% vs 27% live or in test 10% 5% 0% Using ADMS in production system-wide Testing ADMS on a portion of our system Implementing ADMS now (into full production or pilot) Plan to implement ADMS within the next two years Have no firm plans to implement ADMS Advanced Distribution Management Systems (ADMS) are enabling DER integration and control, a key capability of Grid Modernization. Broad adoption of ADMS, as well as advancements in interoperability standards and regulatory policy will help accelerate Grid Modernization. - BRIDGE Energy Group 11

12 Improve reliability and resilience for a group of customers (e.g., a feeder or substation) Integrate distributed generation Improve reliability and resilience for a critical customer Microgrids are a disruptive force that require protection and control systems for integration with the utility grid. Integrating enabling technologies with real-time operations is essential to the success of Grid Modernization initiatives. - BRIDGE Energy Group 12

13 84% are exploring new business models 30% 25% 20% 15% 10% 5% New Business Models Being Explored 0% Affiliate company providing unregulated energy services Considering creating a business to provide unregulated energy services Experimenting with implementation and ownership of distributed energy resources and/or microgrids Developing capabilities to become a Distributed Systems Platform provider or Integration Platform Utilities are clearly exploring new business models across a diverse range of options. To adequately prepare, utilities must clearly understand the full depths of their current capabilities as well as their strategic goals. - BRIDGE Energy Group Exploring a transition to performance based regulation for our traditional delivery business 13

14 97% expect increased analytics from Grid Modernization Significantly increased needs, 52% Grid Mod Impact on Analytics No change, 3% Some increased needs, 45% The digital grid of the future will rely more heavily on information to improve grid reliability, energy affordability and customer choice. Analytics is key to unlocking the potential of the digital grid and must be part of any successful Grid Mod strategy. - BRIDGE Energy Group 14

15 1. Integration of related systems/data 2. Limitations with current systems/tools Systems integration and tools limitations are the most common challenges impeding Grid Modernization project benefits realization. Leveraging resources with utility-specific and cross-vendor experience can quickly overcome these issues to achieve desired business objectives. - BRIDGE Energy Group 15

16 BRIDGE Energy Group, the leading consulting and systems integration company focused on real-time operations, enables energy and utility companies to achieve a more reliable and sustainable future. BRIDGE combines expertise in industry and technology, advanced analytics, and security and compliance, to deliver integrated and optimized solutions. 16

17 Meet Our Experts Discuss creative and pragmatic solutions to your Grid Modernization goals. Contact BRIDGE at: Main: Toll Free: Join Our Panel Your opinion matters Become a panelist for the 2018 survey. us at: Research@BridgeEnergyGroup.com 17

18 This Report is based on responses to a survey of North American utility employees. BRIDGE Energy Group, Inc. [BRIDGE] assumes no legal liability or responsibility for the accuracy or completeness of any information, or process disclosed. This Survey may include facts, views, opinions and recommendations of individuals and organizations deemed of interest and assumes the reader is sophisticated in this industry. User waives any rights it might have with respect to this Report under any doctrine of third-party beneficiary. Use of this Survey is at user s sole risk and no reliance should be placed upon any other oral or written agreement, representation or warranty relating to the information herein. THIS REPORT IS PROVIDED ON AN AS-IS BASIS. BRIDGE DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. NEITHER BRIDGE, NOR ITS, AFFILIATES, SERVICE PROVIDERS, LICENSORS, OFFICERS, DIRECTORS OR EMPLOYEES SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATING TO THIS REPORT OR RESULTING FROM THE USE OF THIS REPORT, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE DAMAGES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This Survey (and the content and information included therein) is copyrighted, owned or licensed by BRIDGE who may restrict your access to this Report, or any portion thereof, at any time without cause. User shall abide by all copyright notices, information, or restrictions contained in any content or information accessed through this Report. User shall not reproduce, retransmit, disseminate, sell, distribute, perform, display, publish, broadcast, circulate, create new works from, or commercially exploit this Report (including the content and information made available through this Report), in whole or in part, in any manner, unless authorized as stated therein or without the written consent of BRIDGE, nor use the content or information made available through this Report for any unlawful or unintended purpose. 18