SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL) Subject: production and operations management

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Brendan Norton
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1 Sample Questions: Section I: Subjective Questions 1. What are the inputs required to plan a master production schedule? 2. What are the different operations schedule types based on time and applications? 3. What is cellular manufacturing? 4. Write any five characteristics of mass production. 5. What is chase strategy of aggregate planning? 6. What are the objectives of good maintenance system? 7. What are different types of layout? Which one is suitable when the product is immovable? 8. What are the basic activities of preventive maintenance? Section II: Objective Questions Multiple Choice Single Response 1. Inadequate production capacity ultimately leads to 1] Low Productivity 2] Poor Machine Utilization 3] Poor Customer Service 4] Poor Planning 2. Technique which can help an organization to reduce inventory is called 1] MRP 2] TPM 3] CPM 4] CRM 3. How to calculate variance under the probability aspect of project planning? 1] Square root of { ( b-a ) / 6 } 2] Square of { ( b-a ) / 6 } 3] Square of { ( a-b ) / 6 } 4] Square root of { ( a+b ) / 6 } 4. With reference to the statistical control chart, if the process is in the state of statistical control, the fluctuations are due to

2 1] assignable variability 2] sequential variability 3] random variability 4] occasional variability 5. The specially trained individuals responsible for leading six sigma teams through the DMAIC process are referred to as 1] DMAIC Professionals 2] Green Belts 3] Master Black belts 4] Black belts 6. " What your process can deliver " is termed as 1] Variation 2] Control 3] Process Capability 4] Variance 7. Who is responsible for the selection of the job for method study? 1] Operator 2] Manager 3] Inspector 4] Storekeeper 8. What do you mean by the situation where the component is not completely rejected but it is to be corrected? 1] Reprocessing 2] Reproduction 3] Quality assurance 4] Inspection 9. Which is the next step to the scheduling in the planned maintenance work cycle? (2) 1] Controlling 2] Recording 3] Executing 4] Planning 10. Some of the common Objectives of a good layout are as following 1] Economy in material handling 2] Efficient utilization of available space 3] Minimization of production delays 4] Minimization of rejections Multiple Choice Multiple Response 11. What are the benefits of having the plant location near to the market? 1] Liaisons with dealers and wholesalers can be maintained economically and easily 2] Recovery from customers is easy and time saving

3 3] Labour turnover rate is low 4] Many administrative problems which cause perpetual headaches and add to costs are avoided 12. Which are the factors on which the structure of the transportation cost depends? 1] Average distance of shipment 2] Characteristics of the commodity 3] Power 4] Medium of shipment 13. JIT results in following benefits to the user company 1] Reduced inventories of raw materials, purchased parts, work in progress and finished goods. 2] Zero or reduced incoming inspection. 3] Early detection and correction of non-conformances thereby improving quality of purchased parts. 4] Slow response to engineering change requirements. 14. Some of the main principles of Six Sigma are: 1] Genuine Focus on customer 2] Data and Fact driven management 3] Process focus management and improvement 4] Efficient supply chain management and logistics. 15. What are the advantages of Critical Path Analysis? 1] It forces a through pre-planning 2] It gives equal weightage to control all activities. 3] It indicates the optimal start and finish times of each activity of the project. 4] It increases the coordination of tasks 16. Which are three different bases to establish an activity time? 1] Actual measurement 2] Past experience 3] Judgement 4] Historical data 17. The significant features of MPS are as follows 1] The MPS gives detailed timetable for making individual products. 2] The timetable meets requirements of aggregate plan as efficiently as possible. 3] The MPS works within the constraints of production plan but produces more specific schedule by individual products. 4] MPS and MRP are not related with each other. 18. In management prospective, Kanban is a visual indicator that triggers replenishment of item, such as 1] Card 2] Bin 3] Rack 4] Store

4 Fill in the Blanks 19. BLANK means assignment of task or work to a facility. 1] Controlling 2] Loading 3] Coordinating 4] Directing 20. The loss due to non-absorption of overheads for the period the machine is under breakdown is called as :BLANK 1] Opportunity cost 2] Down time cost 3] Added setup cost 4] Cost of repairs 21. The :BLANK anticipates failures and adopts necessary actions to check failures before they occur. 1] Shutdown Maintenance 2] Design-out Maintenance 3] Corrective Maintenance 4] Preventive maintenance 22. The :BLANK includes preventive maintenance activities which are carried out when the machine is still running. 1] Running Maintenance 2] Design-out Maintenance 3] Working Maintenance 4] Preventive maintenance 23. BLANK is the amount of time the master schedule extends into future. 1] Time Fence 2] Supply Chain 3] Planning Horizon 4] Critical Path 24. In case of Batch Production, when batches are small, :BLANK is the ratio of direct workers to supervisors, and vice versa. 1] Equal 2] Higher 3] Lower 4] Negative 25. BLANK activity is concerned with looking at events that will occur in future. 1] Planning 2] Staffing 3] Scheduling 4] Coordinating

5 26. BLANK means assignment of task or work to a facility. 1] Controlling 2] Loading 3] Coordinating 4] Directing 27. The :BLANK ---- represents the irreducible minimum time required to complete an activity. 1] Pessimistic time 2] Standard time 3] Normal time 4] Crash time 28. BLANK cost is the resultant of failure of the product delivered to the customer or put into the service. 1] Prevention Cost 2] External Failure Cost. 3] Appraisal cost 4] Hidden cost State True or False 29. Production Planning can be centralised or decentralised, Production Control will always be diffusive activity. 30. Once three time estimates are converted into a single time estimate, there is no fundamental difference between PERT and CPM as regards to time analysis of the network. 31. A sampling plan which perfectly discriminates will have vertical OC curve. 32. Six sigma does not strive for perfection. 33. Any proposed change must not be intimated to workers in advance. 34. The role of operations management is to transform a company s inputs into the finished goods or services. 35. Six Sigma uses proactive thinking. 36. The main purpose of Kanban Systems is to streamline manufacturing and procurement processes rather than relying on computer simulation to suggest when to order. 37. Scheduling should be done on daily basis if the company makes promises in days. 38. The master schedule is the more detailed version of the aggregate plan, usually by end of products or weeks. Match the Following 39. 1] Proximity to market 2] Industrial and labour attitude 3] Legislation and taxation 1] Fragile product 2] Productivity of labour 3] Licenses

6 4] Community Facilities 4] Educational facility 5] Transport facility 6] Safety factor 40. 1] Number of cards 1] Each bin card is specified with the number of items from which total Kanban size can be determined. 2] Lead Time 2] The time to replenish Kanban from its source. 3] Lot Multiplier 3] Use this if it makes sense to replenish material in fixed multiples. 4] Allocation percent 4] Indicates percent distribution of demand for a particular item across multiple locations. 5] Number of days of safety stock you want to maintain. 6] How much material is required each time for replenishment when Kanban is signalled 41. 1] Minimization of production delays 1] Objective of good layout 2] Maximum visibility 2] Principles of good layout 3] Scale model 3] Layout analysis 4] Factor Analysis 4] Method to evaluate layouts 5] Technique for evolving and analysis of layouts 6] Modelling approach to layouts 42. 1] Pure Serviceability 1] Performance to expectation 2] Poor Service 2] Limited capacity for service 3] Turnaround time 3] Increase Responsiveness 4] Efficiency 4] Perform activities well and at the lowest cost 5] Delighted approach 6] Unlimited accessibility to the customers

Program Name: PGDBA Production and Operations Management Assessment Name: POM - Exam Weightage: 70 Total Marks: 70

Program Name: PGDBA Production and Operations Management Assessment Name: POM - Exam Weightage: 70 Total Marks: 70 Program Name: PGDBA Subject: Production and Operations Management Assessment Name: POM - Exam Weightage: 70 Total Marks: 70 Duration: 60 mins Instructions (Start of Assessment): Marks: 70 Time: 60 Minutes