Severe Weather and Cyclone

Transcription

1 Severe Weather and Cyclone Standard Operating Procedures Reference No: 9022 MKY Version 4 17 August 2017 Any alterations to this SOP must be approved by the Manager Aviation Operations The current copy of this SOP is held on SharePoint. It is your responsibility to ensure you hold the current copy of this SOP. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 1 of 26

2 Contents DOCUMENT CONTROL... 3 MACKAY AIRPORT STAFF RESPONSIBILITIES OPERATIONS... 4 MACKAY AIRPORT STAFF RESPONSIBILITIES ASSETS... 8 MACKAY AIRPORT STAFF RESPONSIBILITIES TERMINAL APPENDI A - ANNUAL PRE-CYCLONE SEASON AIRSIDE INSPECTION CHECKLIST APPENDI B - ANNUAL PRE-CYCLONE SEASON AIRSIDE INSPECTION CHECKLIST APPENDI C - ANNUAL PRE-CYCLONE FENCE LINE INSPECTION CHECKLIST APPENDI D - ANNUAL PRE-CYCLONE TERMINAL SERVICES INSPECTION CHECKLIST APPENDI E VEHICLE AND PLANT DISPERSAL APPENDI F ESSENTIAL STAFF LIST APPENDI G EMERGENCY EQUIPMENT LIST APPENDI H CYCLONE STORE APPENDI I KEEPING THE PUBLIC INFOMED APPENDI J OPERATIONAL START UP RECOVERY PLAN APPENDI H - CRITICAL ASSETS CHECKLIST APPENDI I EMERGENCY CONTACTS _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 2 of 26

3 DOCUMENT CONTROL Reference No Version Status Sponsor Author 9022 MKY 4 Approved General Manager Manager Aviation Operations Amendments Date By whom Version 1 Full review of document inclusive of document control process as per Company procedures 03/12/2014 Aviation Administration Officer Version 2 Full review of document inclusive of document control process as per Company procedures 08/12/2015 Aviation Administration Officer Version 3 Full review of document inclusive of document control process as per Company procedures. Version 4 Full review of document inclusive of document control process as per Company procedures Summary 07/07/2016 Aviation Administration Officer 15/08/2017 Aviation Administration Officer Standard Operating Procedures created to capture the Severe Weather and Cyclone Plan for the Mackay Airport Pty. Ltd. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 3 of 26

4 MACKAY AIRPORT STAFF RESPONSIBILITIES OPERATIONS Operations Responsibility ACTION Manager Aviation Operations Supervisor Airside Safety Airport Safety Officer Aviation Administration Officer Stage 1 Cyclone Watch 1.1 If after hours, notify GM, MAO and CSO of Cyclone Watch. 1.2 Assemble the Mackay Airport Emergency Response Committee to review and manage the incident. Start a log of events. 1.3 Review Airport Cyclone Plan, associated SOPs and responsibilities. 1.4 Identify staff absences and nominate stand ins. 1.5 All Airport Vehicles and spare jerry cans to be refuelled. 1.6 All radios and phones to be checked and batteries charged. 1.7 Send SMS advice to all personnel on emergency contact list to advice of Cyclone Watch 1.8 Advise all contractors of Cyclone Watch and to remove all materials and debris from site. 1.9 Check cyclone store, emergency trailer and lighting Maintain a 24 hour watch on Cyclone progress and direct Apron Coordinators to do the same Immediately contact General Manager with details of any change to cyclone progress If the next phase of Cyclone Warning is likely to occur over a weekend, ensure that Stage 2 preparations are completed on Friday and organise staff rosters to see who will be available after hours and over the weekend. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 4 of 26

5 Operations ACTION Stage 2 Cyclone Warning 2.1 Contact the BNE Bureau TCWC and arrange for the latest MKY specific TC Warning forecast. Determine whether a tidal surge is likely (and extent). Keep in contact with the Bureau s duty forecaster. This should be as required, but at least prior to each Severe Weather and Cyclone Committee Meeting. 2.2 Initiate first meeting of the Severe Weather and Cyclone Committee and continue regular meetings through to Stage 4. Keep participants up to date with LDMG, DDMG and BOM briefs. 2.3 Send SMS advice to all personnel on emergency contact list to advice of Stage 2 Cyclone 2.4 Contact LDMG through the LDCC. Ensure they are kept fully informed of the status of the airport throughout the event. Where possible send an airport representative to attend LDMG meetings. 2.5 Continually monitor LDMG and DDMG sit reps. Request support if required, 2.6 Contact Cairns Operations team and continually liaise as stages progress. Survey light aircraft tie down lines and attempt to contact any owners of 2.7 aircraft not tied down. Keep a record of those aircraft owners either contacted or not contacted. 2.8 Ensure that all contractor s areas are clear of material and debris. 2.9 Remove any temporary coverings airside (freight shelters, walkway covers) Arrange for the initial attachment of chains, turnbuckles and ground pins on GSE (final securing to be carried out at Stage 4) If the next phase of Cyclone Warning is likely to occur over a weekend, ensure that Stage 3 preparations are completed on Friday and organise staff rosters to see who will be available after hours and over the weekend. Stage 3 Cyclone Warning Gusts in excess of 100km/h are 6-12hrs away 3.1 Initiate Severe Weather and Cyclone Committee meeting as required. 3.2 Send SMS advice to all personnel on emergency contact list to advice of Stage 3 Cyclone Warning 3.3 Secure office areas by storing loose stationery items and files in desks and cabinets. Ensure any important documents are secures (i.e. plans, lease, insurance, legal or commercial documents). Manager Aviation Operations Supervisor Airside Safety Airport Safety Officer Aviation Administration Officer 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 5 of 26

6 Operations Responsibility ACTION 3.4 Disconnect computers that aren t required. Cover phones, photocopiers and other electrical items with plastic (do not cover computers with plastic unless turned off and cooled down. 3.5 Carry out final airside inspection of leased areas to confirm loose materials have been secured or removed and light aircraft have been stored or tied down. If not, contact tenant or lease holder responsible and document. 3.6 Confirm amount of fuel on site at fuel facility. 3.7 Update LDMG of status of airport. Attend meetings where possible. 3.8 Advise all contractors working for Mackay Airport on airport that they are to finish securing their work are and leave the airport. 3.9 Speak with relevant airlines and ATC in regards to airport shutdown Update Cairns Airport staff on airport status Determine stand down and call back arrangements with staff before activation of Stage 4. Stage 4 Cyclone Warning Gusts in excess of 100km/h are 3-6hrs away 4.1 Initiate Severe Weather and Cyclone Committee meeting as required. 4.2 Complete securing of items airside. 4.3 Send SMS advice to all personnel on emergency contact list to advice of Stage 4 Cyclone Warning Update relevant airlines, CQ Rescue and Airservices Australia (ATC, Brisbane, ARFFS) on status of airport. 4.4 If outside ATC Hours Transmit MACKAY TRAFFIC, AIRPORT VEHICLE CAR 1 (OR 2), THE AERODROME IS CLOSED TO ALL OPERATIONS DUE TO [reason e.g. FLOODING] DURATION UNKNOWN. MACKAY. It may be necessary to periodically transmit this message to aircraft in the area until the word is out and the NOTAM promulgated. 4.5 If appropriate, place in signal circle. 4.6 Issue NOTAM re: non availability of airport facilities following last departure. 4.7 Update LDMG of status of airport. Attend meetings where possible. 4.8 Notify OTS and CASA of airport closure. 4.9 Update Cairns Airport staff on airport status Take Satellite Phone. Manager Aviation Operations Supervisor Airside Safety Airport Safety Officer Aviation Administration Officer 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 6 of 26

7 Operations Responsibility ACTION 4.11 Complete final inspection airside. Stage 5 Cyclone Warning Gale force winds have commenced 5.1 Take shelter at home and monitor cyclones progress via mobile phone, internet or radio. Stage 6 Cyclone Warning (Gale force winds have passed, all clear NOT yet announced as Stage 5 may be re-declared) 6.1 Remain in shelter and continue to monitor cyclone s progress. 6.2 Make preparations to return to the airport. Stage 7 Gale force winds have passed although a Tropical Cyclone warning may still exist 7.1 If safe to do so, return to the airport to conduct a site inspection and assess damage to airport facilities. 7.2 As required, call in Mackay Airport staff to assist with clean-up once it is safe to do so. Wait for call in by telephone, SMS or through local radio station. Call in 7.3 should not commence until winds are less than 100km/hr (although a cyclone warning may still be current. 7.4 Send SMS advice to all personnel on emergency contact list to advice of Stage Reconvene Severe Weather and Cyclone Committee to establish timings and priorities for re-commencing operations. 7.6 Contact airlines and ATC to discuss when services will resume. 7.7 When appropriate, cancel NOTAM. 7.8 Update LDMG of status of airport. Attend meetings where possible. Stage 8 Declaration of local All Clear 8.1 Airport ready to commence operations although first arriving flights may be some hours away. 8.2 Tenants re-establish their own facilities and liaise with Airport on loss of services or damage. 8.3 Advise OTS and CASA of commencement of operations. 8.4 Update LDMG of status of airport. Attend meetings where possible. Manager Aviation Operations Supervisor Airside Safety Airport Safety Officer Aviation Administration Officer 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 7 of 26

8 MACKAY AIRPORT STAFF RESPONSIBILITIES ASSETS Assets Responsibility Action Manager Airport Assets Team Leader Asset Maintenance Assets Maintenance Coordinator Asset Maintenance Staff Contract Electrician Stage 1 Cyclone Watch 1.1 Assemble the Mackay Airport Emergency Response Committee to review and manage the incident. Start a log of events. 1.2 Review Airport Cyclone Plan, associated SOPs and responsibilities. 1.3 Identify staff absences and nominate stand ins. 1.4 All Airport Vehicles and spare jerry cans to be refuelled. 1.5 All emergency generators and plant and equipment to be refuelled. 1.6 All radios and phones to be checked and batteries charged. 1.7 Advise all contractors of Cyclone Watch and to remove all materials and debris from site. 1.8 Check cyclone store. 1.9 Arrange stock of sand and preparation of sand bags to ensure they are ready for use if required Ensure supply of plastic covering for filing cabinets and computers across all Mackay Airport areas is available and stored at the Compound Ensure diesel tank is at capacity If the next phase of Cyclone Warning is likely to occur over a weekend, ensure that Stage 2 preparations are completed on Friday and organise staff rosters to see who will be available after hours and over the weekend. Stage 2 Cyclone Warning 2.1 Meet in Airport Meeting Room to review preparation and action to follow. 2.2 Attend Severe Weather and Cyclone Committee Meeting. 2.3 Ensure that all contractor s areas are clear of material and debris. 2.4 Return all non-required plant to the Compound. 2.5 Arrange refuelling of diesel tank and emergency fuel trailer/tank. 2.6 Liaise with Operations on possibility and extent of accompanying storm surge. 2.7 Secure and relocate LED data sign to BMA using the large exit roller door. 2.8 Arrange for plastic covering sheets to be made available in the Admin Office. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 8 of 26

9 Assets Responsibility ACTION 2.9 Check drainage inlet pits and flood gates are clear of obstruction Ensure adequate number of sandbags are filled if required If required, arrange for additional mobile pumps to be delivered to the airport Secure all instruments and essential equipment Place necessary tool kits in appropriate vehicles Monitor possible flooding on landside roads including airport entrance and Eastern GA. Put signage out where necessary Continually monitor functionality of sewerage pump stations If the next phase of Cyclone Warning is likely to occur over a weekend, ensure that Stage 3 preparations are completed on Friday and organise staff rosters to see who will be available after hours and over the weekend. Stage 3 Cyclone Warning Gusts in excess of 100km/h are 6-12hrs away 3.1 Attend Severe Weather and Cyclone Committee Meeting. 3.2 Secure office areas by storing loose stationery items and files in desks and cabinets. Ensure any important documents are secures (i.e. plans, lease, insurance, legal or commercial documents). 3.3 Disconnect computers that aren t required. Cover phones, faxes and other electrical items with plastic (do not cover computers with plastic). 3.4 Advise all contractors working for Mackay Airport on airport that they are to finish securing their work are and leave the airport. Conduct a risk assessment to determine if the Airport generator and all 3.5 servers and UPS s will need to be shut down or isolated. Arrange completion of required tasks. 3.6 Ensure wheelie bins and other items are stowed inside. 3.7 Assist Secure Park staff with shutdown of car park equipment if required. 3.8 Determine stand down and call back arrangements with staff before activation of Stage Release non-essential staff from duty. Stage 4 Cyclone Warning Gusts in excess of 100km/h are 3-6hrs away 4.1 Attend Severe Weather and Cyclone Committee Meeting. 4.2 Continue securing of items (including chairs, trolleys, barriers, bins and signs) from front of house and tables and chairs in the observation area. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 9 of 26 Manager Airport Assets Team Leader Asset Maintenance Assets Maintenance Coordinator Asset Maintenance Staff Contract Electrician

10 Assets Responsibility ACTION 4.3 Support terminal staged shutdown/isolation of BHS/CBS system as required. 4.4 Isolate or shutdown airport generator, UPS and servers after the terminal ceases operation. 4.5 Once airport closed and ATC cease operation, ensure Airservices isolate Airport Lighting Genset. 4.6 Place sandbags are required. 4.7 Monitor generator, pump and tractor fuel levels and refuel as required. 4.8 Place all vehicles in Compound. 4.9 Complete final inspection airside and at Compound. Stage 5 Cyclone Warning Gale force winds have commenced 5.1 Take shelter at home and monitor cyclone s progress via mobile phone, internet or radio. Stage 6 Cyclone Warning (Gale force winds have passed, all clear NOT yet announced as Stage 5 may be re-declared) 6.1 Remain in shelter and continue to monitor cyclone s progress. 6.2 Make preparations to return to the airport. Stage 7 Gale force winds have passed although a Tropical Cyclone warning may still exist 7.1 If safe to do so, return to the airport to conduct a site inspection and assess damage to airport facilities. 7.2 As required, call in Mackay Airport staff to assist with clean-up once it is safe to do so. Wait for call in by telephone, SMS or through local radio station. Call in 7.3 should not commence until winds are less than 100km/hr (although a cyclone warning may still be current. 7.4 De-isolate or turn on generator. Check all UPS and servers. Stage 8 Declaration of local All Clear 8.1 Airport ready to commence operations although first arriving flights may be some hours away. 8.2 Tenants re-establish their own facilities and liaise with Mackay Airport on loss of services or damage. Manager Airport Assets Team Leader Asset Maintenance Assets Maintenance Coordinator Asset Maintenance Staff Contract Electrician 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 10 of 26

11 MACKAY AIRPORT STAFF RESPONSIBILITIES TERMINAL Terminal Responsibility ACTION Manager Commercial & Administration Terminal Operations Coordinator Customer Service Officer Administration Staff Stage 1 Cyclone Watch 1.1 Assemble the Mackay Airport Emergency Planning Committee to review and manage the incident. Start a log of events. 1.2 Review Airport Cyclone Plan, associated SOPs and responsibilities. 1.3 Identify staff absences and nominate stand ins. 1.4 All radios and phones to be checked and batteries charged. 1.5 Ensure that Admin have advised all airport tenants of Cyclone Watch (via SMS/ ) CSO in terminal should liaise with airport tenants. 1.6 Advise all contractors of Cyclone Watch and to remove all materials and debris from site. 1.7 Liaise with Aviation Admin to ensure sufficient supplies of water and dry food rations in stock 1.8 If the next phase of Cyclone Warning is likely to occur over a weekend, ensure that Stage 2 preparations are completed on Friday and organise staff rosters to see who will be available after hours and over the weekend. Stage 2 Cyclone Warning 2.1 Meet in Airport Meeting Rooms to review preparation and action to follow. 2.2 Attend Severe Weather and Cyclone Committee Meeting. 2.3 Ensure SMS (see Aviation Admin) advice has been sent to all airport tenants and lease holders of Cyclone Warning and to start implementing their own internal procedures. 2.4 Ensure SMS (see Aviation Admin) advice has been sent to all Ground Transport operators of Stage 2 declaration. 2.5 Update the Reception phone message to the Cyclone Stage 2 message instructions on phone. 2.6 Ensure that all contractor s areas are clear of material and debris. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 11 of 26

12 Terminal Responsibility 2.7 ACTION If the next phase of Cyclone Warning is likely to occur over a weekend, ensure that Stage 3 preparations are completed on Friday and organise staff rosters to see who will be available after hours and over the weekend. Manager Commercial & Administration Terminal Operations Coordinator Customer Service Officer Administration Staff Stage 3 Cyclone Warning Gusts in excess of 100km/h are 6-12hrs away 3.1 Attend Severe Weather and Cyclone Committee Meeting. 3.2 Secure office areas by storing loose stationery items and files in desks and cabinets. Ensure any important documents are secure (i.e. plans, lease, insurance, legal or commercial documents). 3.3 Disconnect computers that aren t required. Cover phones, faxes and other electrical items with plastic (do not cover computers with plastic). 3.4 Ensure SMS (see Aviation Admin) advice has been sent to all airport tenants and lease holders of Stage 3 declaration and to consider or commence partial shutdown of their facilities. 3.5 Ensure SMS advice (see Aviation Admin) has been sent to all Ground Transport operators of Stage 3 declaration. 3.6 Advise all contractors working for Mackay Airport on airport that they are to finish securing their work area and leave the airport. 3.7 Ensure baggage trolleys are stored inside the terminal. 3.8 Determine stand down and call back arrangements with staff before activation of Stage 4 including a meeting point for staff when returning to work. Stage 4 Cyclone Warning Gusts in excess of 100km/h are 3-6hrs away 4.1 Attend Severe Weather and Cyclone Committee Meeting. 4.2 Complete securing of items (including chairs, trolleys, barriers, bins and signs) from front of house and tables and chairs in the observation area. 4.3 Complete staged shutdown/isolation of BHS/ CBS system. 4.4 Ensure SMS (see Aviation Admin) advice has been sent to airport tenants, lease holders and operators (including Ground Transport) of airport shutdown. 4.5 Evacuate any passengers/general public from the terminal. Where possible, assist visitors to find a place to go. If required, obtain assistance from QPS/CFT Security to move people on. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 12 of 26

13 Terminal Responsibility ACTION Manager Commercial & Administration 4.6 Place closed signs on terminal and office entrance doors. Ensure FIDS, is updated accordingly. Airport website will be updated by NQA Media. 4.7 Ensure public access doors are locked. 4.8 Complete final inspection of terminal and car parks. Stage 5 Cyclone Warning (Gale force winds have commenced) 5.1 Take shelter at home and monitor cyclone s progress via mobile phone, internet or radio. Stage 6 Cyclone Warning (Gale force winds have passed, all clear NOT yet announced as Stage 5 may be re-declared) 6.1 Remain in shelter and continue to monitor cyclone s progress. 6.2 Make preparations to return to the airport. Stage 7 Gale force winds have passed although a Tropical Cyclone warning may still exist If safe to do so, when requested attend Airport Severe Weather and Cyclone Committee meeting. Following clearance from meeting Chair, conduct inspection of Airport Terminal facilities. As required, call in Mackay Airport staff to assist with clean-up once it is safe to do so. Wait for call in by telephone, SMS or through local radio station. Call in should not commence until winds are less than 100km/hr (although a cyclone warning may still be current. Terminal Operations Coordinator Customer Service Officer Administration Staff 7.4 Arrange for cleaners to be on site as soon as possible to assist with clean up. 7.5 Check phone and computer access. 7.6 Liaise with retail tenants and operators (including Ground Transport) as to when they will be ready to be open for the public. 7.7 Ensure SMS advice (see Aviation Admin) to all airport operators and tenants of the time the airport will re-open to the public. 7.8 Prior to re-opening, take down signs and unlock public doors. Ensure FIDS, website and reception phone are updated accordingly. 7.9 Ensure ground handlers update flights on FIDS with current information Log faults and document any damage to infrastructure or equipment. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 13 of 26

14 Stage 8 Declaration of local All Clear Airport ready to commence operations although first arriving flights may be some hours away. Tenants re-establish their own facilities and liaise with Mackay Airport on loss of services or damage. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 14 of 26

15 APPENDI A - ANNUAL PRE-CYCLONE SEASON AIRSIDE INSPECTION CHECKLIST This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 15 of 26

16 APPENDI B - ANNUAL PRE-CYCLONE SEASON AIRSIDE INSPECTION CHECKLIST This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 16 of 26

17 APPENDI C - ANNUAL PRE-CYCLONE FENCE LINE INSPECTION CHECKLIST This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 17 of 26

18 APPENDI D - ANNUAL PRE-CYCLONE TERMINAL SERVICES INSPECTION CHECKLIST This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 18 of 26

19 APPENDI E VEHICLE AND PLANT DISPERSAL An assessment should be made to identify the most suitable storage location for Airport vehicles and plant. All vehicles should be secured safely within the designated area: Airport Safety Officers Car 1 Airport Safety Officers Car 2 Utes, trailers, tractors, airport truck, bobcat, excavator Emergency Equipment to be with vehicles: Chainsaws Lifting Chains Ropes Fuel cans Tarpaulins Generator Set Tool Box Battery Drill Emergency Fuel Trailer Emergency Trailer This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 19 of 26

20 APPENDI F ESSENTIAL STAFF LIST The General Manager will nominate Essential Staff. Essential staff may include: The Airport Senior Management Team; All staff to sand bag entry doors; Assets - one team of 2 electricians; Operations Airport Safety Officers; Operations - Customer Service Officers. This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 20 of 26

21 APPENDI G EMERGENCY EQUIPMENT LIST Mackay Airport will source the necessary equipment to supplement the aircraft operators arrangements from internal and external providers where necessary. Suitable equipment is available as follows (as detailed in the AEP): Provider Equipment Contact Mackay Airport Pty Ltd Coates Hire, Mackay Crane Logistics, Mackay 2.5 Tonne Bobcat with IT (forklift) 4 Tonne Tipper 5 Tonne Excavator 2 Petrol Generators up to 7 KVa Floodlighting including 4 & 6 KVa generators Welders Cherry Pickers to 50 ft. Forklifts to 20,000lb capacity Air compressors to 1000 cfm Cranes to 150 tonne Manager Airport Assets Team Leader Assets Ground Handline Agencies/Airlines BOC Mackay Airbags Recovery Jacks Lifting Slings Nitrogen Cylinders to 21,000 psi As per Airport Contact List Following any event in which the Mackay Airport either does not have the resources or requires additional resources to adequately restore services a request for assistance will be made to the Local Disaster Coordinator, Mackay Local Disaster Management Group. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 21 of 26

22 APPENDI H CYCLONE STORE A stocktake of the following essential items must be conducted at least one month prior to the commencement of cyclone season (01 November). Operations The Operations Severe Weather and Cyclone storage box is located in the old generator room. Key number 101 to unlock the storage box is located in Cabinet 2 in the ASO Office. ITEM NUMBER COMMENTS DATE CHECKED Water jerry cans 4 Tarpaulin 1 Axe 1 Dolphin Torch 1 Batteries for torch Fuel jerry can 1 10L Flood lights/external 2 240v Rope 2 250m each Straps Chain Cyclone Store Assets The Assets Severe Weather and Cyclone storage box is located within the Maintenance compound. ITEM NUMBER COMMENTS DATE CHECKED Road signage and stands Rope Locks Gaffa Tape Vests Chain Tool kits Cable ties Rags Barricades x 50 metres Bollards 10 Star pickets 20 Tags Danger, Out of Service, Info PPE Torches Batteries Pumps gensets Fuel This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 22 of 26

23 APPENDI I KEEPING THE PUBLIC INFORMED UPDATING THE RECEPTION PHONE If no staff manning reception in Mackay Airport offices, set reception phone to Airport Closed message or divert all calls to the reception phone to a nominated phone. Airport Closed Procedure 1. Repeatedly press Time Service button (red label) on Reception phone until the telephone display shows Day Mode 2. Press Air Closed Set (blue label). The phone will automatically go onto loudspeaker. Press the Speaker Phone button or pick up the handset and put it back down to turn speaker phone off. To remove the message - 1. Press Air Closed Cancel (blue label) To check the messages - 1. Press Message button (top left) 2. Type in PIN 1234 # 3. Follow the prompts to hear the messages 4. Press 3 to delete messages UPDATING PUBLIC FIDS THROUGH AODB UPDATING Mackay Airport WEBSITE Updates on the Mackay Airport website will be completed by the NQA Communications Manager. 9022_MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 23 of 26

24 APPENDI J OPERATIONAL START UP RECOVERY PLAN On arrival at the Airport, the Chair of the Severe Weather and Cyclone Committee shall allocate the following tasks in order of priority TASK COMPLETED 1 Establish central command location (ECC unless unavailable) 2 In conjunction with Manager Aviation Operations and Manager Airport Assets allocate tasks in the following priority for the Safety and Maintenance team. a. Clearing of Runways b. Checking of visual aids and lighting c. Clearing of Taxiways d. Clearing of aprons e. Clearing of runway strips f. Clearing of roads, car parks and Terminal building g. Clearing of pedestrian walkways 3 Debris is to be deposited in location as advised by Manager Airport Assets away from security fence and allowing access 4 Liaise with Team Leader Assets and Coordinator Assets to co-ordinate survey of damage to facilities and integrity testing of critical assets (refer Appendix E) and ensure electrical safety before entry by other staff and report findings 5 Establish plan of action to normalise airport operations 6 Liaise with OTS, AirServices Australia regarding airfield status 7 Record disruption of staff and assist with welfare where possible 8 Contact airport tenants, airlines and control authorities and format a situation report 9 Consider the requirement for additional staff and support services This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 24 of 26

25 APPENDI H - CRITICAL ASSETS CHECKLIST OPERATIONS COMPLETED Runway, Taxiway, Apron Vehicles IWDI Illuminated Wind Direction Indicator Airfield lighting Perimeter fence Telecommunications TERMINAL CBS/BHS FIP FIDS/PA system Car Park Management Screening Point Cleaning ASSETS Sewerage pump stations AC Units Auto Doors UPS ADMINISTRATION Computers Air conditioning Telecommunications Access Control System This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 25 of 26

26 APPENDI I EMERGENCY CONTACTS Emergency Contact details for Mackay Airport staff and agencies on the SMS notification list (Terminal and GA tenants) are maintained in SharePoint under the Mackay Aerodrome Emergency Management folder. Contacts for external agencies are maintained in the Aerodrome Emergency Plan. The Aerodrome Emergency Plan is maintained as a controlled document on SharePoint and a hard copy is located in the ECC. A replica hardcopy of all contact details is held at Cairns Airport ECC. This copy was last saved: 17/08/2017, last printed: 08/12/ _MKY_SevereWeatherCyclonePlanSOP_V4_EffectiveDate_17/08/2017_ReviewDate_17/08/2018 Page 26 of 26