Journal of Service Theory and Practice Trends in quality management research in higher education institutions Juan José Tarí Gavin Dick

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1 Journal of Service Theory and Practice Trends in quality management research in higher education institutions Juan José Tarí Gavin Dick Article information: To cite this document: Juan José Tarí Gavin Dick, (2016),"Trends in quality management research in higher education institutions", Journal of Service Theory and Practice, Vol. 26 Iss 3 pp. - Permanent link to this document: Downloaded on: 22 March 2016, At: 09:19 (PT) References: this document contains references to 0 other documents. To copy t his document: permissions@emeraldinsight. com The fulltext of this document has been downloaded 7 times since 2016* Access to this document was granted through an Emerald subscription provided by emerald-srm: [] For Authors If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit www. emeraldinsight. com/ aut hors for more informat ion. About Emerald Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 j ournals and over 2,350 books and book series volumes, as well as providing an extensive range of online product s and addit ional cust omer resources and services. Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download.

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