Table of Contents. The High 5s Project Interim Report

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1 Annexes

2 Table of Contents Annex 1 The High 5s Project and LTAs websites Annex 2 Culture survey: international comparative report Annex 3 Context survey report: Med Rec Annex 4A Event analysis overview: CSS Annex 4B Event analysis overview: Med Rec Annex 5A 2012 Event analysis data report: CSS Annex 5B 2012 Event analysis data report: Med Rec Annex 6 AUSTRALIA Patient Safety Culture Survey Annex 7 AUSTRALIA Activities conducted for High 5s hospitals Annex 8 AUSTRALIA Implementation experience survey Annex 9 AUSTRALIA Medication Reconciliation resources Annex 10 AUSTRALIA Evaluation results Annex 11 AUSTRALIA Publications and presentations Annex 12 FRANCE Quick guide to surgical marking Annex 13 FRANCE Success stories booklet Annex 14 GERMANY Hospital survey on patient safety culture (Poster) Annex 15 GERMANY Barriers and facilitators: CSS SOP (Poster) Annex 16 GERMANY Adaptation and implementation (Poster) Annex 17 THE NETHERLANDS High 5s Project implementation support Annex 18 THE NETHERLANDS Implementation experience summary report Annex 19A THE NETHERLANDS SOP implementation yearly interview Annex 19B THE NETHERLANDS SOP implementation yearly Interview 2012 Group 1 - Round Annex 19C THE NETHERLANDS SOP implementation yearly interview 2012 Group 2 - Round Annex 20 THE NETHERLANDS List of dissemination activities, articles and posters Annex 21 USA Baylor s sampling request Annex 22 Summary of the First International High 5s Hospitals Meeting The High 5s Project Interim Report 126

3 Annex 1 The High 5s Project and LTAs websites

4 The High 5s Project Interim Report 128

5 Annex 2 Culture survey: international comparative report

6 The High 5s Project Interim Report 130

7 Table of Contents Highlights from the High 5s International Comparative Report Introduction Survey Content The High 5s International Comparative Report AHRQ Hospital Survey on Patient Safety Culture 2011 Comparative Database Report Data Limitations Survey Administration Statistics Characteristics of High 5s Hospitals Characteristics of High 5s Respondents High 5s Comparative Results for Composites and Items High 5s Comparative Results: Item Level High 5s Comparative Results by Staff Position Appendix A: Explanation of Calculations Annex 2. Culture survey: international comparative report

8 List of Tables Table 1-1. Patient Safety Culture Composites and Definitions Table 2-1. Survey Administration Statistics and Standard Operating Procedure (SOP) Implemented Table 2-2. Survey Administration Statistic Ranges Table 2-3. Survey Administration Statistics Table 2-4. Average Hospital Response Rate by Mode Table 2-5. Work Areas/Units Surveyed by High 5s Hospitals Table 3-1. Hospitals by Bed Size Table 3-2. Hospitals by Teaching Status and Government Ownership Table 4-1. Respondents With Direct Interaction With Patients Table 4-2. Respondents by Staff Position Table 5-1. Composite-level Average Percent Positive Response by Country Table 5-2. Item-level Average Percent Positive Response by Country Table 5-3 Average Percent Response on Patient Safety Grade by Country Table 5-4 Average Percent Response on Number of Events Reported in the Past 12 Months by Country Table 5-5. Composite-level Average Percent Positive Response for All Physicians by Country Table 5-6. Composite-level Average Percent Positive Response for Nurses/Nursing Assistants by Country Table 5-7. Composite-level Average Percent Positive Response for Allied Health Professionals by Country Table 5-8. Composite-level Average Percent Positive Response for Administration/ Management by Country List of Charts Chart 5-1. Teamwork Within Units by Country Chart 5-2. Organizational Learning-Continuous Improvement by Country Chart 5-3. Supervisor/Manager Expectations & Actions Promoting Patient Safety by Country Chart 5-4. Communication Openness by Country Chart 5-5. Feedback & Communication About Error by Country Chart 5-6. Frequency of Events Reported by Country Chart 5-7. Overall Perceptions of Patient Safety by Country Chart 5-8. Management Support for Patient Safety by Country Chart 5-9. Teamwork Across Units by Country Chart Nonpunitive Response to Error by Country Chart Staffing by Country Chart Handoffs & Transitions by Country Chart Average Composite Score by Country Chart Average Patient Safety Grade by Country Chart Average Reporting One or More Events by Country The High 5s Project Interim Report 132

9 133 Annex 2. Culture survey: international comparative report

10 The High 5s Project Interim Report 134

11 135 Annex 2. Culture survey: international comparative report

12 The High 5s Project Interim Report 136

13 137 Annex 2. Culture survey: international comparative report

14 The High 5s Project Interim Report 138

15 139 Annex 2. Culture survey: international comparative report

16 The High 5s Project Interim Report 140

17 141 Annex 2. Culture survey: international comparative report

18 The High 5s Project Interim Report 142

19 143 Annex 2. Culture survey: international comparative report

20 The High 5s Project Interim Report 144

21 145 Annex 2. Culture survey: international comparative report

22 The High 5s Project Interim Report 146

23 147 Annex 2. Culture survey: international comparative report

24 The High 5s Project Interim Report 148

25 149 Annex 2. Culture survey: international comparative report

26 The High 5s Project Interim Report 150

27 151 Annex 2. Culture survey: international comparative report

28 The High 5s Project Interim Report 152

29 153 Annex 2. Culture survey: international comparative report

30 The High 5s Project Interim Report 154

31 155 Annex 2. Culture survey: international comparative report

32 The High 5s Project Interim Report 156

33 157 Annex 2. Culture survey: international comparative report

34 The High 5s Project Interim Report 158

35 159 Annex 2. Culture survey: international comparative report

36 The High 5s Project Interim Report 160

37 161 Annex 2. Culture survey: international comparative report

38 The High 5s Project Interim Report 162

39 163 Annex 2. Culture survey: international comparative report

40 The High 5s Project Interim Report 164

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