Trainee Manual C02 CITY OF SASKATOON Water and Sewer Section Severe Storm Response Trainee Manual
CITY OF SASKATOON Severe Storm Response Trainee Manual City of Saskatoon
Severe Storm Response Trainees Manual Table of Contents INTRODUCTION... 1 PROCEDURAL OVERVIEW... 1 METHOD AND TECHNIQUES... 2 STORM EVENT... 5 CONFIRMED FLOODING... 10 REHABILITATION AND RECOVERY... 16 DOCUMENTATION... 20 FOLLOW UP... 22 REVIEW... 25 RESOURCES REQUIRED... 27 PEOPLE... 27 EQUIPMENT... 28 MATERIAL... 29
Introduction The objective of this manual is to train staff on how to respond to a severe storm event in a timely, effective and efficient manner while ensuring their safety. This province regularly experiences intense weather generated out of every day atmospheric activity. These intense weather systems have the ability to strike suddenly and without warning. The City of Saskatoon designs the storm sewer system for a storm intensity, which on average only occurs once in 2 years. The chance of a storm producing flooding (i.e. the storm sewer system has failed) can be estimated at 1 in 3 years. Procedural Overview Central Dispatch will contact the Manager On Call (Public Works) if there are reports of flooding. If required additional dispatch staff will be deployed. The Manager On Call (Public Works) will contact the Meteorological Services to advise them of the situation, to request the technical cause of event and a forecast regarding possible intensification of event. Staff must be deployed to the reported flooded locations and the known dangerous flooding locations. The staff responding to the flooding will communicate the conditions at flooded locations to the Manager On Call (Public Works). Flooded intersections, especially those with manhole lids off must be closed to traffic and monitored as often as possible until flooding subsides. Flooded intersection(s) must not be entered unless it is absolutely necessary. All Staff must take care and exercise extreme caution on streets and intersections and must wear the personal protective equipment required. The Manager On Call (Public Works) will approve requests for extra staff and equipment. If it is suspected that some one has fallen into the storm sewer, Fire and Protective Services must be notified immediately. After the immediate flooding safety concerns have been met, action must be taken to rectify any deficiencies caused by the flooding. Requests for staff and equipment should go through Central Dispatch to the Manager On Call (Public Works). The Manager On Call (Public Works) will organize remediation activities. A Preliminary Flood Response Form must be filled out for each flooded location. A staff member shall be appointed to facilitate follow up activities. Ensure all complaints, claims and paperwork is directed to the appointed staff member. The appointed staff member investigates the causes of flooding for each complaint and claim if required, organizes the data gathered during the storm event and completes required paper work. The appointed staff member updates the flood location tables and map, prepares a summary table of claims, complaints and other relevant data and forwards and/or files all information appropriately. The appointed staff member reviews the overall response to the storm event, determines if all emergency needs were met and identifies and requests resources that may be required to better respond to the future storm events. The appointed staff member updates the storm response procedure. All locations of flooding and/or manhole lids were blown off must be added to the Severe Storm Response Dangerous Intersections List. Copies of the Preliminary Flood Response Form must be forwarded to the Municipal Engineering, Planning and Design Manager or designate. 1
Method and Techniques For the safety of people and property, Environment Canada issues severe weather warnings, watches and advisories to the public via the media, weather outlets and Weather-radio Canada. Figure 1 - Weather Warning A WEATHER WATCH alerts you that conditions are favourable for the development of severe weather. Watch the skies and listen for updated watches and possibly weather warnings. Figure 2 - Storm Radar Image 2
A WEATHER WARNING alerts you that severe weather is occurring or that hazardous weather is highly probable. Figure 3 - Thunder Storm Severe thunderstorm or tornado warnings may be issued less than one hour in advance. Other weather warnings may be issued six to twelve hours in advance. Figure 4 - Tornado 3
A WEATHER ADVISORY means actual or expected weather conditions may cause a general inconvenience or concern, but do not pose a serious enough threat to warrant a weather warning. Figure 5 - Light Rain An advisory may also be used when conditions show signs of becoming favourable for severe weather, but the situation is not definite enough or too far in the future to justify a warning. Figure 6 - High Wind 4
Storm Event Most rainfall events do not produce enough rain to cause flooding. Unless flooding begins to occur, action should not be taken. Figure 7 - Rainfall During any rainfall, city employees should be alert to weather changes and the possibility of flooding. If the rainfall intensity increases dramatically, the section on confirmed flooding should be reviewed. Figure 8 - Heavy rain 5
On confirmation of a severe storm event, a Public Works Manager should contact the meteorological services (Environment Canada 1-800-239-0484 or The Weather Network 1-800-463-9463) to: advise of the situation; determine technical cause of event; and request a forecast regarding possible intensification of event. Figure 9 - Weather In a heavy rainfall the supervisory staff will make the decision whether to send staff to check on the areas prone to flooding. Figure 10 - Heavy Rain 6
If staff is sent to check for flooding the applicable manager should be notified. Central Dispatch should be notified of all flooded locations. Figure 11 - Flooded Intersection If Central Dispatch is alerted to a possible flooded location by, the general public, a City of Saskatoon staff member must be sent to investigate. Figure 12 - Flooded Street 7
During heavy rains and hail, visibility will be reduced. Care must be taken when driving and working in traffic. Figure 13 - Driving in Heavy rain With heavy rain, land slippage may be a concern. Keep away from steep slopes and retaining walls during severe storms. Figure 14 - Landslide 8
Report any land slippage to Central Dispatch or if it is on private property, to the property owner. Figure 15 - Landslide While the City employee travels to the possible flooded location, they must look out for broken trees blocking traffic. If broken trees are found, Central Dispatch must be notified. Figure 16 - Tree Blocking Roadway 9
Broken trees may prevent road access to emergency vehicles and personnel. Plans should be made to cut the trees and clear debris from the road as soon as possible. Figure 17 - Broken Tree Confirmed Flooding If flooding has been confirmed, the locations in WS-C02 Severe Storm Response Dangerous Intersections List #: WS-C02.03 must be checked. WS-C02 Severe Storm Response Dangerous Intersections List #: WS-C02.03 Extremely Dangerous Flooding Locations Priori Intersection Problem ty 1 Idylwyld -Circle Dr. under the overpass on Severe Ponding Idylwyld, and The West bank ramp down on to Idylwyld south bound. 2 19 th and Idylwyld under the overpass Severe Ponding 3 33rd St. between Ave. K to L. Severe Ponding and loss of 4 33 rd and Circle Dr. overpass Severe Ponding 5 Rusholm Rd. by E.D.Feehan School Severe Ponding and loss of 6 Laurier- Conf. Dr. and Bennett-Conf. Dr. Severe Ponding and loss of 7 Louise- East place (Preston from Louise to Taylor) Severe Ponding and loss of 8 Cherry St. Severe Ponding and loss of 9 George Rd.- Wedge Rd. Severe Ponding and loss of 10 Taylor-Broadway Severe Ponding and loss of 11 Cascade between William and Broadway Severe Ponding and loss of 12 Cascade-Dufferin Severe Ponding and loss of 13 Lansdowne Ave. and 1 st St. East Severe Ponding and loss of 14 Taylor St. and Coy Ave. Severe Ponding and loss of 15 Idylwyld Dr. North, South of Northridge Dr. (50m North of lift station) Severe Ponding and loss of Figure 18 - Dangerous Intersection 10
Both the 19 th St. & Idylwyld Dr. and the Circle Dr. & Idylwyld Dr. underpasses should be closely monitored or closed. Figure 19 - Flooded Underpass The Utility Services Department, wastewater treatment plant control room, has monitors for the Circle Dr and Idylwyld Dr. underpass lift station. If any flooding is observed the treatment plant control room must be notified. Figure 20 - COS Wastewater Treatment Plant 11
Fire and Protective Services and Police Services should be notified if flooding is observed at any of the underpasses. Figure 21 - Flooded Underpass Flooded intersections should be closed to traffic and monitored until the flooding has subsided. Figure 22 - Road Closed 12
Flooded intersections may contain hidden hazards such as open manholes. In severe storm events the storm sewer system may surcharge and push the manhole lid off. Figure 23 - Manhole It is difficult to see an open manhole in a flooded intersection; therefore people may inadvertently step or drive into one. Figure 24 - Flooded Road 13
It is next to impossible to rescue someone from the storm sewer system. If an individual falls into an open manhole during a rainstorm, they will most likely drown before they can be rescued. Figure 25 - Storm Water Overflow It is extremely important that intersections that may or do have manhole lids off are closed to all traffic. Figure 26 - Diverting Traffic 14
The Sign Shop, or Police Services, can assist in closing an intersection. Central Dispatch will forward the requests for assistance. Figure 27 - Police Closing a Road If staff are unable to contact Central Dispatch, they are encouraged to contact whomever they need for assistance. Figure 28 - Installing Sandbags 15
Staff must stay at the flooded intersection to stop pedestrians and monitor the flooding until the appropriate road closure has been erected. Figure 29 - Storm Damage to Power Line Rehabilitation and Recovery After the immediate flooding safety concerns have been met, action should be taken to rectify any problems caused by the flooding. Figure 30 - Broken Tree 16
If the flooding is due to a blockage, the storm sewer may require flushing. Figure 31 - Blocked Storm Sewer Sewer Vac-trucks may be required to clear debris from catch basins and catch basin leads. Figure 32 Vac-Truck 17
Sweeper trucks will be required to remove debris from flooded streets. Figure 33 - Street Sweeper The Parks Branch will remove broken trees and tree branches. Requests for broken tree removal should go through Central Dispatch. Figure 34 - Wood Chipper 18
Electrical Systems Branch or SaskPower will repair broken and downed power lights/lines. Figure 35 - Repairing Power Requests for equipment and staff should go through Central Dispatch and have the approval of a Manager and/or Supervisor. Figure 36 - Approval 19
Documentation The job number 50571 and the location number for that specific storm must be used for all activities required due to the storm event. Personnel, equipment and materials used for each storm event will be documented this way. 4 0 0 1 Year 2004 Number of Storm Events in the Given Year Figure 37 Location Number A Preliminary Flood Response Form #: WS- C02.04 should be filled out for each location where surface flooding occurred and a City of Saskatoon employee responded. Preliminary Flood Response Form #: WS-C02.04 Name: Date: Time: Location of Flooding: Time for Flood to Subside: Type of Catch Basin (Describe the shape and size of grate and frame): Did come off? : If they did, how many and which ones (include GIS #): Severity of Flood: Estimate area covered by flood water, in terms of number of properties affected: Sketch the general lay out of the flooded intersection, and show the high water mark: Figure 38 - Preliminary Flood Response Form 20
All paper work should be filed appropriately. Figure 39 Filing 21
Follow Up The Public Works Manager(s) and applicable staff will arrange a meeting and appoint a staff member to facilitate all follow up activities for this particular storm. Depending on the severity of the storm the appointed staff member may need to fully investigate the storm event or simply record flooded locations. Figure 40 - Meeting General drainage complaints are to be handled by Infrastructure Services, Municipal Engineering Branch. Figure 41 - Flooded Home 22
The appointed staff member would have all complaints, claims and paper work directed to them. If no paperwork is forthcoming, they may need to talk to the Central Dispatch staff and the Roadways Section s Superintendents to get information on any flooding. Figure 42 - In Box The information gathered from the storm event will be organized, and a summary will be prepared. Figure 43 - Report 23
New flooded locations (if any) will be added to the WS-C02 Severe Storm Response Dangerous Intersections List #: WS-C02.03. If a dangerous intersection is checked during a sever storm event and no flooding has been observed, then the intersection can be removed from the from the list WS-C02 Severe Storm Response Dangerous Intersections List #: WS-C02.03 Extremely Dangerous Flooding Locations Priori Intersection Problem ty 1 Idylwyld -Circle Dr. under the overpass on Severe Ponding Idylwyld, and The West bank ramp down on to Idylwyld south bound. 2 19 th and Idylwyld under the overpass Severe Ponding 3 33rd St. between Ave. K to L. Severe Ponding and loss of 4 33 rd and Circle Dr. overpass Severe Ponding 5 Rusholm Rd. by E.D.Feehan School Severe Ponding and loss of 6 Laurier- Conf. Dr. and Bennett-Conf. Dr. Severe Ponding and loss of 7 Louise- East place (Preston from Louise to Taylor) Severe Ponding and loss of 8 Cherry St. Severe Ponding and loss of 9 George Rd.- Wedge Rd. Severe Ponding and loss of 10 Taylor-Broadway Severe Ponding and loss of 11 Cascade between William and Broadway Severe Ponding and loss of 12 Cascade-Dufferin Severe Ponding and loss of 13 Lansdowne Ave. and 1 st St. East Severe Ponding and loss of 14 Taylor St. and Coy Ave. Severe Ponding and loss of 15 Idylwyld Dr. North, South of Northridge Dr. (50m North of lift station) Severe Ponding and loss of Figure 44 - Dangerous Intersections Information regarding flooding will be forwarded to the Municipal Engineering Branch, Design and Planning Manager, or their designate. Figure 45 Mail 24
The location number used during the storm event must be closed after all remediation activities are complete. A new location number must be initiated. The location numbering is modified as shown in Figure 46 - Location Numbering The staff member appointed to facilitate follow up activities will close the old location number and open a new one. 4 0 0 1 Year 2004 Number of Storm Events in the Given Year Figure 46 - Location Numbering Review The Staff member appointed to facilitate all follow up activities shall also review the over all response to the storm event. The Severe Storm Standard Operating Procedure will be updated with the required changes. CITY OF SASKATOON Water and Sewer Section C02 Severe Storm Response Figure 47 - Severe Storm Response Title Page 25
Determine if all emergency needs have been met. If the emergency needs were not met, solutions must be found. Figure 48 - Sandbags Once any response deficiencies are identified, the requested resources will be ordered. Figure 49 - Preparing Sandbags 26
Resources Required People (Public Works) Manager on Call (Public Works) Dispatch Personnel Wastewater Supervisor Labourer Staff Member Appointed to Facilitate Follow up Activities 27
Equipment Figure 50 - Vac-Truck Figure 51 - Sewer Bypass Pump Figure 52 - Wood Chipper Figure 53 - Traffic Control Devices 28
Material Figure 54 Sandbags 29
Index E Environment Canada 1-800-239-0484, 9 F Fire and Protection services (975-2520), 11 H heavy rainfall, 5 I investigate, 6, 21 L land slippage, 7, 8 S severe storm, 2 storm, 2, 9, 16, 21, 24 Street Sweeper, 17 T The Weather Network 1-800-463-9463, 9 trees, 8, 9 V Vac-trucks, 17 W WEATHER ADVISORY, 3 WEATHER WARNING, 2 WEATHER WATCH, 2 30