Winter readiness conference. Welcome. Alberto santamarta Head of ground operations easyjet

Transcription

1 Winter readiness conference Welcome Alberto santamarta Head of ground operations easyjet

2 Fire alarm Toilets Smoking Mobile phones Listening Feedback forms Q & A Sessions Bus Transfer housekeeping 2

3 Sponsors & exhibitors 3

4 Agenda Update when finalised On the slide pack, once Alberto mentions the sections that we are doing, then let a picture pop up and reinforce the themes in pictorial format 4

5 Try THEM out!! 5

6 Winter readiness conference Safety requirements Geoff want Director of safety And Security easyjet

7 Winter readiness conference Winter preparation Richard male Ground operations policy & standards manager easyjet

8 Operational Readiness Safety Customers Road Shows Operational Readiness Cost Good Frost Days Planning 8

9 Winter readiness conference Winter review Ernie carter Winter ops manager easyjet

10 WINTER SEASON Review El Nino Snow Days Frost Buster 10

11 Avtura D-ICE Locations Keflavik Edinburgh Glasgow Birmingham Liverpool Manchester Newcastle Bristol Gatwick Heathrow Luton Stansted Geneva 11

12 Break 12

13 Winter readiness conference Winter preparation Richard Male Ground operations policy & standards manager easyjet

14 Winter readiness conference Beyond Weather Forecasting Prof. Adam Scaife Head of Long Range Forecasting Met Office

15 What causes the difference between this... December 2010 Image courtesy of Channel 4 15

16 ...and this... December 2015 Image courtesy of The Telegraph Newspaper 16

17 The North Atlantic Oscillation (NAO) December 2010 December 2015 A massive difference in the pressure patterns out in the Atlantic A weak (reversed) jet stream in December 2010 A strong (amplified) jet stream in December 2015 N-S pressure difference is key here North Atlantic Oscillation Crown copyright Met Office 17

18 What is possible, what do we look for: 18

19 A breakthrough in long range forecasting + NAO Mild, wet and stormy Retrospective and real time forecasts from November - NAO Cold, snowy and still Ensemble Mean Observations Ensemble Member Image courtesy of The Times Newspaper Our original tests are shown in orange and indicate a correlation skill of 62% More ensemble members => more skill and ~0.8 may be possible So far so good with real time forecasts Crown copyright Met Office

20 Capability is for winter only...but that s handy Winter 2015/16 Forecast Palin et al, Met Apps, 2015 Predicted NAO Extreme winter weather has an impact on transport Skill in the NAO translates to skill in impacts Real time forecast for winter 15/16 gave good advice 20 Crown copyright Met Office

21 Observed Pressure Last winter 2015/16 December Temperature December Rainfall Dec DJF Strong meridional P gradient in December Also for the Dec-Jan-Feb mean => Positive NAO, wet, stormy and mild 21 Crown copyright Met Office

22 Last winter 2015/ /16 Forecast 2015/16 Obs 1997/8 Obs 1982/3 Obs Very clear signals for a near record event Successful forecast of pattern and strength 22 Crown copyright Met Office

23 Last winter 2015/16 From October From November Observations Dec DJF Very clear signals for a westerly winter from October Good agreement with subsequent observations Early warning of winter flooding 23 Crown copyright Met Office

24 What did we actually say in October? October showed a signal for wet Early winter showed similar signal twice as likely wet than dry Real time predictions provided to: DEFRA Cabinet Office DfT 24 Crown copyright Met Office

25 What did we actually say in November? December showed a very clear signal for wet Circulation implied increased storm risk Dec-Feb showed similar signal overall but a likely switch to colder in late winter Allowed real time warnings to: DEFRA Cabinet Office DfT 25 Crown copyright Met Office

26 Global Forecast Capability Global forecasts are available each month Accuracy in summer forecasts for Europe is very poor Other regions such as the tropics are very skilful La Niña is probably coming later this year 26 Crown copyright Met Office

27 conclusion Long range forecasts are now possible from Autumn for winter They are different to weather forecasts: o o o We can not tell you the weather on particular days We can tell you the average conditions and chance of extremes Everything is based on risk so remember: the favourite won t always win! Forecasts are related to airport impacts and available monthly We have been making forecasts with the new system for 3 winters and so far so good. Forecasts have been provided to the transport sector via Dept. for Transport in recent winters 27

28 Winter readiness conference Planning for the worse Ernie carter winter ops manager easyjet

29 1. Runway An open airport 2. Taxi Way 3. Stands 4. Service Road 5. Passenger walkways 29

30 SNOW DAY DISRUPTION 30

31 Winter readiness conference Planning for the worse Snow Days Frederique corcelle easyjet Geneva airport 1 st wave initiative

32 The impact of Snow during First Wave 100% 80% 60% 40% 20% 0% 01-Jan 08-Jan 15-Jan 22-Jan 29-Jan 05-Feb 12-Feb 19-Feb 26-Feb 04-Mar 11-Mar GVA - 11% of network de-icing events for 2015/6 Frost - no impact on OTP Snow - direct impact on local & network OTP 19 th Jan & 3 rd March 0% OTP - NOT ACCEPTABLE! 2016/17 Winter Challenge is to improve performance on Snow Days 32

33 Be prepared! Oct Crew roadshows Nov Live test Planning phase, including addressing responsibilities of each stakeholders July Winter Checklist to ensure we have.. All the customer journey under control June Coordination meetings to review & improve processes Mar Wash up of last season to understand what went well/what went wrong 33

34 Work as a team the plan in more detail Flight departs safety & on-time Doors Closure Ready to go after de-icing & runway re-open Maintenance Requirements Ready at a/c side at door closure Adequate infrastructure & communications - APOC 34

35 Geneva APOC Airport Operation CentrE Key stakeholders in the one place everyone knows what s going on Improve the decision making process Better Communications ONE TEAM 35

36 D-Day Readiness Target GLB at H-45 SWP All agents must be aware of the priority Crew Systematic BOB Target DC at H-10 IDS at a/c ready to de-ice Airport Promotion of early arrival at the gate SWP & IDS focus on specific flights Prioritisation will be the key element for success next winter 36

37 What does success look like? Process Team Work Continued Safe Operations Improved snow day OTP performance no more 0% on FW Stakeholder awareness prior to start Successful trial in Nov of all process Fit for purpose processes in place ONE TEAM approach Preparation Wash up following each snow day with all stakeholders - continue to learn & improve 37

38 Winter readiness conference Questions

39 Winter readiness conference Planning for the worse Snow Days Breakout session

40 Winter readiness conference ONE Team & Communications Leo Jones Regional General Manager Uk easyjet

41 ONE Team & Communication 41

42 Winter Planning and Preparation Check resources Check equipment Check weather Communicate DOUBLE CHECK 42

43 Lunch 43

44 Winter readiness conference Sae global standards RICHARD MALE & ERNIE Carter EasyJEt

45 Winter readiness conference The SAE and International Deicing Standards Update Jerry Lewis Kilfrost

46 May 2012 agreement Movement towards international standards to promote the identical treatment of aircraft at all airports, to simplify operator methods SAE will lead the standard setting in conjunction with ICAO and IATA such that they become the accepted harmonised standards Will combine and update the Methods, Training and Quality procedures 46

47 2015 view: much overlap between the drafts Draft AS Documents - Sectional Comparison AS6285 Methods AS6286 Training AS6332 Quality 1. Scope 1. Scope 1. Scope 2. Applicable documents 2. Applicable documents 2. Applicable documents 3. Definitions 3. Definitions 3. Definitions 4. Roles and responsibilities 4. Roles and responsibilities 5. Quality 5. Quality 5. Quality? 6. Communications 6. Communications 7. Aircraft requirements after deicing 7. Aircraft requirements after deicing 8. Checks 8. Checks 9. Deicing methods 9. Deicing methods 10. Ground equipment 10. Ground equipment 11. Fluids 11. Fluids 11. Fluids? 12. Staff training and qualification 12. Staff training 12. Staff training? 13. Weather 14. Health safety and first aid 15. Appendix A 16. Post script 47

48 Aerospace Standards (AS) Update - 1 AS Methods Essentially agreed and complete as a 38 pages document Undergoing final editorial changes by the Aerospace Council Sections o o o o o o o o o o Scope / applicable documents / definitions and abbreviations Roles and responsibilities Quality, including fluid checks Communications Aircraft requirements after deicing Checks Aircraft deicing / anti-icing methods Ground equipment Fluid handling and storage Staff training and qualification 48

49 Aerospace Standards (AS) Update - 2 AS6286: Training Last year there were many sectional overlaps with AS6285 These have now been rewritten to give a more comprehensive document One central document (Training and Qualification), plus 6 slash sheets o o o o o o o AS6286: Training and Qualification AS6286/1: Processes including Methods AS6286/2: Equipment AS6286/3: Fluids AS6286/4: Weather AS6286/5: Health, Safety and First Aid AS6286/6: Aircraft No Spray Diagrams Most of the wording of the content is now agreed and balloted Roughly 175 pages, plus 175 pages of no spray diagrams in /6 To be offered as essentially a single document with one price 49

50 Aerospace Standards (AS) Update - 3 AS6332: Quality Original document drafted by Dieter Hermann, now owned by David Thornton Timeframe Sections: o o o o o o o o o o Scope / references / abbreviations Roles and responsibilities (management, auditors) Quality assurance (self assessment, scoring and findings) Auditing Compliance with procedures and documentation Training and qualification Facilities and equipment Operations Fluids, fluid inspection and types of checks Other checks 50

51 Not all ready at this time Additional comments Still some overlap and repetition o o Fluids and fluid testing in all three Methods and processes in Methods (38 pages) and Training ( /1, 47 pages) Last year, the AEA published their Recommendations for Deicing / Anti-icing Aeroplanes on the Ground, 30 th edition Current understanding: AEA have published the 31 st edition this year, and this will be the final version 51

52 Delivering a clean aircraft People Equipment Fluids Management plan (AS6332) Roles and responsibilities (AS6285) Procedures (AS6285) Training (AS6286) Communications (AS6285) Fluid storage Deicing trucks (ARP1971) Deicing facilities Deicing fluid (AMS1424) Anti-icing fluid (AMS1428) HOT (FAA / TC tables) Fluid checks (AS6285) Icy conditions at the airport Deice the aircraft Clean aircraft, safe to travel 52

53 What is not covered While AS6285 / AS6286 / AS6332 will harmonise most of the procedural elements of deicing, the following are not part of the SAE / ICAO / IATA remit: Holdover time table guidelines Aircraft deicing fluid specifications Ground service equipment specifications Airport facilities standards However there are many existing documents for these currently 53

54 Next steps Balloting process at the SAE does take time o o AS6285 has been through many iterations within the G-12 group Aerospace council also needs to approve and format Current outlook: get AS6285, AS6286 and AS6332 passed o Then look to fully revise as a Revision A Revision A o o Try to resolve the overlaps Try to speed the balloting process 54

55 Winter readiness conference Aerospace Standard 6285 David Thornton Integrated Deicing Services

56 Aerospace Standard 6285 SAE International is a global association of more than 128,000 engineers and related technical experts in the aerospace, automotive and commercial- vehicle industries. SAE International's core competencies are life-long learning and voluntary consensus standards development. SAE standards content including SAE Aerospace Material Specifications, SAE Aerospace Standards Aerospace Standards (AS), Aerospace Information Reports (AIR), and Aerospace Recommended Practices (ARP) & SAE J Reports (Ground Vehicle Standards (J Series). 56

57 Aerospace Standard

58 Aerospace Standard

59 Rationale Aerospace Standard 6285 Regulations governing aircraft operations in icing conditions shall be followed. Specific rules for aircraft are set forth in the United States Federal Aviation Regulations (FAR) EASA EU-OPS Canadian Aviation Regulations (CAR), and others. Paraphrased, these rules specify that no one may dispatch or take off an aircraft with frozen deposits on components of the aircraft that are critical to safe flight. A critical surface or component is one which could adversely affect the mechanical or aerodynamic function of an aircraft. 59

60 Aerospace Standard

61 Aerospace Standard

62 Aerospace Standard

63 Aerospace Standard

64 Rationale Aerospace Standard 6285 As individual icing situations or aircraft types and models may require special procedures, this document can never replace the aircraft operator s judgement. The responsibility for the correct deicing and anti-icing procedures for aircraft always rests with the operator of the aircraft. The ultimate responsibility for the determination that the aircraft is clean and meets airworthiness requirements rests with the pilot in command of the aircraft. 64

65 Aerospace Standard Roles and Responsibilities 4.1 Pilot in Command The pilot in command has the ultimate responsibility for the aircraft and shall not commence take-off unless the external surfaces are clear of any deposit which might adversely affect performance and/or controllability except as permitted in the Operators Manuals. 4.2 The Aircraft Operator shall have responsibility for: o o o Airplane Ground Deicing Programs The Pilot in Command Management Responsibilities 4.3 The Deicing Service Provider shall have the responsibility for: o The safety and operability of the Designated Deicing Facilities o Aircraft Ground De-icing/Anti-icing Procedures. 65

66 4.3 continued Aerospace Standard

67 Differences Aerospace Standard 6285 No Annual Publication HOT publications by FAA or TC Type III fluid is on the FAA and TC 67

68 5.1 Quality Assurance Aerospace Standard 6285 To meet Quality Assurance (QA) requirements: a company must provide proof it follows the rules and instructions in any specific field correctly and that it has a proper and efficient Quality Control Program. Quality Assurance is confirmed by auditing. Sometimes Audit Pools are formed so that companies are not audited several times on the same process by different entities; for example: IATA s Deicing/Anti-icing Quality Control Pool (DAQCP). All companies should have a Quality Assurance Program in place. Quality assurance programs shall follow the standards published in AS

69 Aerospace Standard Type II, Type III, and Type IV Fluids Checks shall be performed: At the start of the de-icing season For each vehicle, at least one within-season nozzle sample check should be done - Revision A ballot will state that the company must have a quality program in place to ensure fluid applied to aircraft meets specification. On any vehicle or storage tank when fluid contamination or degradation is suspected After equipment maintenance on the fluid pump and spray system that has the potential to affect the quality of the fluid (e.g. pumps, nozzles, etc.). 69

70 Aerospace Standard 6285 Fluid samples shall be taken from all deicing/anti-icing fluid spray nozzles of all de-icing/anti-icing spraying equipment for all of the concentrations used for anti-icing and from all storage tanks in use. Perform the following checks: Visual examination Refractive Index ph (*) Laboratory viscosity *Perform this check if it is suitable to detect degradation of the fluid used. 70

71 Aerospace Standard Persons communicating with the flight crew shall have a basic knowledge of the English language (operational level or equivalent according to the current version of the Training Document SAE AS6286). For local flights involving local flight and ground crews, local language may be used by them (see the current version of training document SAE AS6286). ARP Phraseology It is very important that both parties communicate fully about contact requirements, aircraft configuration, de/anti-icing treatment needed and post deicing reporting requirements 6.6 All Clear Signal The flight crew shall receive a confirmation from the ground crew that all deicing/anti-icing operations are complete and that all personnel and equipment have been removed from the area before reconfiguring or moving the aircraft. 71

72 Aerospace Standard 6285 Communication for Proximity Sensor Activation by Physical Contact For equipment types furnished with a proximity sensor requiring physical contact in order to activate (refer to Section Proximity Sensors Activated by Physical Contact for further information), and, in the event of sensor contact, the Pilot in Command shall be informed using the following phraseology: Ground Crew to Flight Crew: A safety proximity sensor (identify location on the deicing equipment) has been activated on the (specify specific location on the aircraft). (Name third party title that performed inspection) has performed a visual inspection on the affected area. Provide results of the third party inspection (e.g. there is no visual damage detected or damage is suspected or present). Advise your intentions. 72

73 Aerospace Standard

74 Aerospace Standard Staff Training and Qualification Deicing/anti-icing procedures must be carried out exclusively by personnel trained and qualified on this subject. Companies providing deicing/anti-icing services shall have both a Qualification Program and a Quality Control Program to monitor and maintain an acceptable level of competence. Training programs shall follow the guidelines and recommendations published in AS

75 Aerospace Standard

76 Holdover Tables Type I AEA table 76

77 Holdover Tables Type I 77

78 Holdover Tables Type I 78

79 Holdover Tables Type I 79

80 Aerospace Standard 6285 The FAA may/shall have an Advisory Circular put together based on AS6285 for the Winter season. 80

81 Winter readiness conference QUESTIONS

82 Break 82

83 Winter readiness conference Continuous improvement Ernie Carter Winter ops manager easyjet

84 THE JOURNEY 84

85 Winter readiness conference The speed of change Ernie Carter Winter Ops manager easyjet

86 Speed of Change 100 years of Change 86

87 Speed of Change 87

88 Speed of Change Video 88

89 Speed of Change Change is the law of life. And those who look only to the past or present are certain to miss the future. John F. Kennedy 89

90 Winter readiness conference Remote pad de-icing

91 Remote Pad De-icing Video 91

92 Remote Pad De-icing benefits 92

93 Winter readiness conference Reclamation and recycling Ernie Carter Winter Ops manager easyjet

94 94

95 UK Glycol Recovery Group Develop an environmentally friendly low cost solution 95

96 FULL SOLUTION CYCLE 96

97 End goal Find an environmentally friendly solution where everyone is a WINNER 97

98 Winter readiness conference ENVIRONMENTAL CHALLENGES IN AIRPORT DEICING Scott Wallace ARM

99 ENVIRONMENTAL CHALLENGES IN AIRPORT DEICING Scott Wallace, P.E. 99

100 MANAGING DE-ICING: THE CHALLENGES Airfield Safety is first priority De-icing is intermittent Large impact on airfield operations Increasing focus on environmental protection EU Water Framework Directive Government Regulations Local Groups 100

101 GLYCOL MANAGEMENT CHAIN Airfield Attenuation DE-ICING RECOVERY STORAGE Reuse / / TREATMENT / / RECYCLING / / Environmental Regulations RELEASE TO ENVIRONMENT 101

102 DE-ICING TREATMENT CHALLENGES Intermittent Extremely High Organic Loads Cold Nutrient Deficiency BASH Issues (Airside / Flight Path) 102

103 SUCCESSFUL TREATMENT SYSTEMS Provide effective treatment while never operating at steady state 103

104 DE-ICING TREATMENT TECHNOLOGIES Physical / Chemical Distillation Membrane Filtration Biological Anaerobic Digestion Activated Sludge Lagoons Aerated Gravel Beds Aerated Constructed Wetlands Reed beds SAGR Process 104

105 AERATED GRAVEL BEDS No water exposed during treatment Can be constructed airside Consistent, reliable treatment 105

106 THANK YOU FOR YOUR ATTENTION 106

107 Winter readiness conference Questions

108 Winter readiness conference KEY messages Alberto santamarta Head of ground operations easyjet

109 Key Messages Snow Days 109

110 The end THANK YOU ALL FOR COMING SAFE HOME 110