Intelligent Retailing at Airports www.wincor-nixdorf. com ARIS Nov 2008 1
Intelligent Retailing at Airports Why bother The answer is with obvious retailing at $$$money. all? www.wincor-nixdorf. com ARIS Nov 2008 2
Airport Operations Revenue Split 40 60 / 60 40 www.wincor-nixdorf. com ARIS Nov 2008 3
Evolution of Air Travel www.wincor-nixdorf. com ARIS Nov 2008 4
Customers Experience Good experiences linger in our minds for days, weeks, sometimes even months. Bad experiences can linger for a lifetime. www.wincor-nixdorf. com ARIS Nov 2008 5
The Airport Process Arrive at Airport Check-in Process Landside Area Security Airside Area Board Aircraft www.wincor-nixdorf. com ARIS Nov 2008 6
Stress The Airport Process Arrive at Airport Check-in Process Landside Area Security Airside Area Board Aircraft Time www.wincor-nixdorf. com ARIS Nov 2008 7
Stress The Airport Process Arrive at Airport Check-in Process Landside Area Security Airside Area Board Aircraft Time www.wincor-nixdorf. com ARIS Nov 2008 8
Challenges Of Airport Operations Infrastructure Landscape Network (Wireless Hub) Security Transport Competition Passenger Capacity Transit Facilities Landing Rates Air Space Alliance Cargo Handling Staffing Retail Property Baggage/Cargo Maintenance Passengers Choice Senses Smart & Snob Convenience Efficiency www.wincor-nixdorf. com ARIS Nov 2008 9
Critical Success Factors for Airport Retailing Understanding your Customers Focussed Offer Value for Money, Choice & Quality Location Contract Strategy www.wincor-nixdorf. com ARIS Nov 2008 10
KNOWING IS HALF THE BATTLE GI Joe PSA www.wincor-nixdorf. com ARIS Nov 2008 11
Airport Retail Intelligence System ARIS.net www.wincor-nixdorf. com ARIS Nov 2008 12
Singapore Changi International Airport Location: Size: Singapore 48,000 sqm (Retail Space) 2007 Passenger Traffic: 36.5 million www.wincor-nixdorf. com ARIS Nov 2008 13
Point Of Sales Solutions ( Perfumes & Cosmetics) www.wincor-nixdorf. com ARIS Nov 2008 14
Point Of Sales Solutions ( Pharmacy ) www.wincor-nixdorf. com ARIS Nov 2008 15
Point Of Sales Solutions ( Food & Beverages ) www.wincor-nixdorf. com ARIS Nov 2008 16
Hyderabad International Airport Location: India, Hyderabad www.wincor-nixdorf. com ARIS Nov 2008 17
Hyderabad International Airport 16 icore Kiosk Installed www.wincor-nixdorf. com ARIS Nov 2008 18
Hyderabad International Airport 16 icore Kiosk Installed www.wincor-nixdorf. com ARIS Nov 2008 19
隆畅达 Airline Ticketing Kiosk www.wincor-nixdorf. com ARIS Nov 2008 20
Digital Signage And Your Business www.wincor-nixdorf. com ARIS Nov 2008 21
Digital Touch points www.wincor-nixdorf. com ARIS Nov 2008 22
Digital Marketing / Shopping www.wincor-nixdorf. com ARIS Nov 2008 23
Digital Touch points www.wincor-nixdorf. com ARIS Nov 2008 24
Digital Touch points www.wincor-nixdorf. com ARIS Nov 2008 25
Mirror Media? Modern Mirror Advertising that can be placed in washroom of Pub, Shopping Centre, fitness centres and others in Inlift, salon, fitting room & etc mmirror is... - innovative and captivating - works exactly like a regular mirror until electronically activated - allows advertisers to reach the illusive 18-34 category - average venues receive over 2700 customers weekly - advertisers desire environments with minimal or no advertising clutter. www.wincor-nixdorf. com ARIS Nov 2008 26
Vodafone i-window Example www.wincor-nixdorf. com ARIS Nov 2008 27
i-window For Fashion www.wincor-nixdorf. com ARIS Nov 2008 28
i-wall For Advertising and Promotions i-wall Refereshing Mobile Ease of deployment www.wincor-nixdorf. com ARIS Nov 2008 29
Shoppers Traffic Count Solution www.wincor-nixdorf. com ARIS Nov 2008 30
Shoppers Traffic Count Solution www.wincor-nixdorf. com ARIS Nov 2008 31
Decision Making Tools www.wincor-nixdorf. com ARIS Nov 2008 32
End 2 End One solution linking all kinds of Services and Retail Concepts. Airports B.I. Flight Info Sys POS Systems ARIS.net CRM Traffic Count Ticketing Solution Retail Hospitality Digital Marketing Kiosk Solutions www.wincor-nixdorf. com ARIS Nov 2008 33
Airport Retail Intelligence System (ARIS) Thank You www.wincor-nixdorf. com ARIS Nov 2008 34