Atta c h ed, fo r yo u r i n fo rm a ti o n, a re t h e m i n ute s of t h e a bove ca pt io ned me eti n g.

' On t a rio Pub l ic S e rv i ce Emp loye e s U n io n Syn d ica t de s emp lay6 s, de la fo n ct io n p u b l iq ue de I O n ta r io M E M O R A N D U M TO ' A l l P res iden ts w i th mem be rs i n the M i n ist ry of Com m u n i ty & Soc i a l S e rv i ce s A l l Stewa rd s i n the M i n i stry of Com m u n ity & S o ci a l Se rvi ces FRO M : B r i a n Go u l d, O PS S u p e rv i so r DATE : J u ne 29, 2009 S U BJ E CT : M i n i st ry of Comm u n ity & So c i a l Se rv ice s E RC M i n u tes - Ap r i l 1 5, 20 0 9 Atta c h ed, fo r yo u r i n fo rm a ti o n, a re t h e m i n ute s of t h e a bove ca pt io ned me eti n g. P l ea s e po st o r ot h e rw i se m a ke t h em ava i l a b l e to t h e mem b e rs i n yo u r wo r kp l a ce s. A l so a tta c h ed i s a M ERC refe r ra l fo rm w h i c h s ho u ld be u sed w he n re fe r r i n g u n re so lved l oca l issues to the m i n istry leve l. The refe r ra l shou ld be sen t ca re of t he Jo b S e c u rity U n i t w i t h a l l th e s u p po rti n g do c um e n ta t io n, (e. g. m i n utes, co rre s po nd e n ce, etc. ), w i t h a ny refe rra l s. P L EAS E N OTE : T H E S E M I N ISTRY M I N UT E S WE RE P RE PARE D BY T H E E M P LOY E R. A UTH O RIZED FOR D ISTRI BUTION : IN SOLI DARITY, Wa r re n (Sm o key ) Th omas P res ide n t OPS Su pe rviso r /S C at. CC : 1 00 Lesm ill Road Toron to, On tario M 3B 3P8 Tel: 4 1 6-443 -8888 Fax : 4 1 6-448 -746 9 M E RC C h a i rs To )n i tn, E ac 1-800 -268-7376 TDD: 4 1 6-443- 9898 o r 1-800 - 6 63-1 070 op s e u@op s e u. o rg www. ops eu. o rg OPSEU is a ffi lia ted with th e OFL, CLC and NUPGE I 00, ch em in L esmill To ron to (On tario) M 3B 3P8 T I: 4 1 6-443-8888 T l c : 4 1 6-448-746 9 San s fra is : 1-800 -26 8-7376 ATS : 4 1 6-443- 98 98 o u 1-800-6 63-1 070 s e po s e fpo. o rg www. s e fp o. o rg Le SEFPO est associ 6 la F TO, a u CTC e t a u SNEGSP

M I N JST RY O F CO M M U N I TY AN D S O C IAL S E RV I C ES M I N I STRY E M P LOYE E RE LAT IO NS COM M ITT E E ( M E RC ) Ap d l 1 5, 2 0 0 9 I n Atte n d a n ce : O PS E U Roxa nne Ba rnes (Co-Cha i r) C i n d y H a yes Stephe n Geo rge J o y ce C a m e ro n S h awn L a ve ry MANAG EM E NT Les B a b b a g e fo r F ra n k C a cci a (Co -Ch a i r) * L o rra i n e G ra h a m -Wats o n L i n d a H e n ry Nancy Listo n Ray La d n e r (S e c retary) A l s o i n Atte n d a n ce : Re g rets : F ra n k C a cci a * I n d i cates C h a i r of th e M e et i n g AG E N DA I TE M S STA N D I N G ITEMS : D I S C U SS I O N ACT I O N REQ U I RE D T I M E F RAM E FO R ACTI O N 1. Rev iew of M i n u tes 2. M E RC T ra cki n g S h eet Ma n agem e n t h as not p rovided O PS E U with responses to the fo l low i ng items ra ised at t he Septem be r M E RC : 1. U n i o n ' s i n te rp re tat i o n o f g e o g ra p h i c p a ramete rs fo r d i s p l a cemen t. 2. Use of Map le Leaf Food P roducts i n the Faci l ities. 3. U n c lass ified Repo rts 4. No rth East C le ri ca l Review. _ 5. P rov i n c i a l a n d M u n i c i pa l Re.v i ew o f S o c i a l Ass i s ta n ce 6. Deve l opm en ta l Se rvices Leg is latio n, i m pact of b i l l on d e l i ve ry of s e rv i ce s t o DS c l i e n ts. Feb rua ry m i n utes a re st i l l ou tsta nd i ng Ro xa n n e a n d R a y t o d is cu s s ofl i n e M a n a g em e n t to p rovi d e i nfo rm ation on S e ptem be r a cti o n item s Review t rack i ng s h eet B e fo re n ext M E RC m e et i n g B efo re n ext Pag e 1 of 7

AG ENDA ITEMS " D ISCUSS ION " ACT ION REQU I RED T I M E FRAM E FO R ACTI O N 3. Review of I & IT E -O n ta rio T ransfe r Management to provide At next meeting O PS E U i nq u i red if the 270 new jobs wi l l be i n MCSS. I n q u i re d o n p l a n s o n h ow S ystem s Ofi ce r 7 c l as s i f i cat i o n w i l l be u s e d. u p d ate. 4. FRO U p d ates U pdate o n F RO Case Managemen t System ( FC MS ) Te l e p h o n y M a n a g emen t p ro v i d e d ove rv i ew of F RO ' s P ro of of C o n ce pt ( PoC ) i n itiat ive to test the case managem en t m ode l. Fe e d b a c k from b ot h c l i e n ts a n d emp l o ye e s h a s be e n p o s i t ive, M a n a g em e n t a d v i s e d t h a t t h e cu rre n t te l e p h o n y sys tem req u i re s re p l a cement to i n c re a s e ca pa c i ty to a l l ow co n s i d e ra t i o n of exp a n d i n g th e ca s e m a n ag emen t m o d e l t o a d d i t i o n a l te ams beyo n d th e s i n g P o C te am th at i s c u rre n t l y wo rki n g i n t h at m o d e l. Th e te l e p h o n y i n i t i a t ive is exp e cted to b e com p l et e d by th e s p r i n g of 2 0 1 0. Te ch n o l o q y M an ag emen t u pdated the status of the RF I /RF P p rocess to se lect a vendo r fo r new case m an agem e nt tech no l ogy at F RO. = Res u l ts B ased P l a n n i n g ( RB P ) U pd a tes S tafi n q Ma nagem ent p rovided an upd ate on stafing in the FCMS p roject. O PS E U m ade the fo l lowi ng inq u i ries : A re p roject e m p loyees awa re of u pco m i ng post i ngs? Are the re any cu rrent SO3 staf wo rki ng in the p roject with a home pos ition outs ide of FRO? How ma ny SO3 pos itio ns a re the re in the p roject and h ow m any SO5 pos it ions a re the re on the p roject? H ow many B us iness An a lyst pos it ions a re the re on the p roj e ct? W i l l t h e com pet i t i o n b e o p e n o r c l os e d? Management provided an overview ofthe Good Parents Pay we b s ite. M a n ag em e nt a dvi s e d t h at t h e webs ite i s co n t i n u i n g. Managem ent advised that fi n a l app rova ls have not yet been rece ived. When ma nag emen t rece ives co nfi rm at ion of app rova ls wi l l p rovide d isc losu re to O PS E U. Ma nage me nt to p rovide res p o n s e s. P rio r to the next M E RC m e et i n g. Pag e 2 of 7

AG E N DA I TEMS -. - D I S C U SS I O N : ACTI O N REQU I R E D T I M E F RA M E " F O R ACTI O N 6. Deve lo pm e nta l S ervi ces Gen e ra J N o a cti o n req u i red Man agem en t th an ked O PSE U fo r the wo rk do ne at M E RC a nd othe r jo i n t com m ittees i n deve lop i ng and i m p lem e nt i ng th e t rans i t ion su ppo rts. Manag emen t requested that OPS E U t h a n k i ts fa c i l i ty m em b e rs fo r th e su p po rt to th e re s i d e n ts fro m t h e d ate o f t h e a n n o u n cem e n t o f t h e c l os u re t o t h e d a te t h at th e l ast res ident was t ransfe rred. V i rtua l M use um The Vi rtua l M useum is at the po in t whe re the content is be i ng fi n a l ize d. Th e wo rk i n g g ro u p fo r th e v i rt u a l m u s e um co n s i s te d of staf from the reg ion a l ofices, Com m u n icat ions an d M a rket i n g B ra n c h, fa c i l i ty s t af a n d t h e com m u n i t i es. L a u n c h o f th e v i rt u a l m u s e u m i s t a rg eted fo r e n d of M a y o r b eg i n n i n g of J u n e. P o st i n,q of J o bs i n DAU M a n a g em e n t a dvi s e d th e re wa s a m i s com m u n i ca t i o n b etwe e n t h e m a n ag e r a n d th e Re c ru itm e n t C o n s u l ta n t. Th e m anag e r was advised th at the app l ican t from the faci l ity m ust b e i n te rv i ewe d p r i o r t o o th e r :a p p l i ca n ts a n d s h o u l d t h e em p l oyee m eet the bench m a rk they wo u ld be ofe red the p os i t i o n. U n i o n a d v i s e d t h at t h i s e m p l oye e h a d be e n d i s a dva n t a g e d by n ot h av i n g t h e a b i l ity to a p p l y to th e o p e n co m p et it i o n. COTA M a n ag em e nt res po n se to { be u n i o n, S- req u est fo r i nfo rm ati o n o n t h e n u m b e r of fa c i l ity em p l oye es cu r re n t l y i n t ra i n i n g a t B e l t C a i rn i s, at th i s t im e th e re a re n o fa c i l i ty em p l o ye es i n t ra i n i n g at B e l l C a i rn. A cce s s t o S u rp l u s F a cto r 8 0 fo r DS Fa c i l i ty Em p l o ye es Man agem e n t advised th at t h e m i n ist ry is wo rking with M GS to i d e n t i fy i n d ivi d u a l s s u rp l u ss e d u n d e r t h e o l d a g reemen t t h at m i g h t b e e l i g i b l e fo r s u rp l u s Fa cto r 8 0 u n d e r t h e n ew a g re e m e n t. M a n a g emen t to p rov i d e u pd a te P r i o r t o t h e n e Pa g e 3 o f 7

AG E N DA ITEMS D ISCUSS ION ACT ION REQU I RED T IM E FRAM E - F O R ACT I O N.,... Em p l oyee s Rece iv i n,q J ob Posti nqs. M anag em en t advised that em p l oyees wh o p rovided the em p loye r wit h e -ma i l add res se s wo u ld be sent job po sti ngs e l e ct ro n i ca l l y. H. R. staf p rovi d e d i n fo rm at i o n t o s u rp l u s em p l o yees o n h ow to a cce ss t h e we b s ite fo r OPS po st i n g s. U n i o n a d v i s ed t h at a s u rp l u s em p l oyee was n ot re ce i vi n g t h e j o b p o st i n g s. Em p l oyees Rece ivi n,q H. R. S u ppo rt Th e U n i o n req u e sted i n fo rm at i o n o n h ow d e comm i s s i o n i n g em p loyees wi l l access h um a n reso u rces suppo rt. M a n a g em e n t a d v i s e d th a t t h e fa c i l i t i es w i l l co n t i n u e t o h ave h u m a n re sou rces su ppo rt ava i l ab ie at eac h of the faci l it ies u n t i l t h e e n d of d e com m i ss i o n i n g. Te rm i n ati o n Al l owa n ce U n d e r MOA M a n ag em e n t p ro vi d e d t h e n am es of th e em p l o yees wh o re ce ive d s u rp l u s n ot i ce a n d ch os e to ta ke p a y- i n - l i e u i n M a rch, Ap ri l a nd May 20 07. Th e Un ion wou ld l ike these em p loyees to be m ade ' vh 0 1e " by be ing p rovided the te rm i n at i o n a l l owa n ce u n d e r th e MOA. M a n ag em e n t wi l l resea rch the is s ue and deve l op i ng a n MOA to reso lve if p o s s i b l e. N o Act i o n req u i re d N o A ct i o n req u i re d Manage m en t to p rov ide u pd a te S u rp l u s F a cto r 8 0 U n d e r N ew C o l l e ctive A,q re em e n t T h e U n i o n ' s i nte rp retati o n of el i g i b i l ity fo r s u rp l u s fa ct o r 80 u n d e r t h e n ew co l l e ct ive a g reem e nt is t h at a n em p l o yee ca n refu se red e p l oym e nt (d i re ct a ss i g nm e n ts, tem p o ra ry a n d cond it iona l ass ig nm en ts ) and st i l l acce ss Su rp lus Facto r 80. M a n a g e m e n t to p rov i d e res p o n s e M E RC m e et i n g. H u ro n i a R e,q i o n a C e n t re Em p l o ye e Em p l o yee i s re q u esti n g t h at h e r n oti ce pe ri o d b e pu t o n h i at u s d u e to i l l n e ss. M a n a g em e n t to p rovi d e a res p o n s e. P a g e 4 of 7

A P N OA I TE MS 7. Atte nd a n ce S uppo rt,p ro g ram D i S C USS i O N M a n a g em e n t a dvi s e d t h a t t h e re wa s n o u pd a te s i n ce th e policy is still under review with no target date for completion. ACT I O N REQU I R E D T I M E F RAM E FO R ACTI O N.,Reg io na l Adm i n istrative Bou n da ry Al ig n ment Th e m i n i st ry i s n ot cu rre n t l y l o o k i n g at b o u n d a ry a l ig nm e nt. Rem ove as a s ta n d i n g i tem 9.,H R T rans fo rmation 1 0. Wo rk p lace V i o l e n ce P reve n t i o n M a n a g em e n t a dv i s ed th at t h e esta b l i s h m e n t of Re g i o n a l Service Delivery Centre is the final phase of the t ra n sfo rm a t i o n a n d Ce n t res we re o p e n e d fo r b u s i n e s s o n M a rch 2 3, 2 0 0 9. Reg u l a r m e e t i n g s a re be i n g h e l d w i th t h e H um a n Res o u rce Advi s o rs t h at s u p po rt MCSS. Th e m i n ist ry is wo rk i n g w it h t h e Re g i o n a l S erv i ce D e l i ve ry Ce n t re to ref i n e b u s i n ess p ro ces ses. Th e U n i o n state d th a t th ey n o l o n g e r k n ow wh o i s d o i n g wh at i n M CS S.a n d h ave n ot be e n p ro vi d ed wit h a n y i nfo rm ati 0 rl l I tem to be re n am ed H R O n ta r i o.... : T h e U n i o n i s re q u esti n g t h e co rp o ra te p o l i cy o n b u l l y i n g. M a n a g e m e n t to co n t a ct RS DC to request they p ro v i d e U n i o n w i t h n am es o f H. R, Adv i s o rs s u p p o rt i n g M CS S M a n a g e m e n t to c h e ck w i t h H e a l t h S afety & We l l n ess P rio r to next M E R C m e et i n g P rio r to next M E RC m e et i n g B R I N G FO RWARD : 1 1. S u d b u ry RPT EmgLqy. I 1 2. K i ngsto n EmgLg3tee on LTI P to P e n s i o n M a n ag em e n t a d vi s e d t h at RPT em p l oye es a re n ot e n t it l ed u n d e r Art i cl e 2 0 to b e d i re ctl y as s i g n ed to a fu l l t im e va ca n t p o s i t i o n. Th e U n i o n s a id t h a t t h i s h a d o ccu rred. M a n a g em e n t a dvi s e d th a t t h e em p l o ye e h a d fl ie d a g r i eva n ce which resulted in a settlement at the OAG 7 classification. T h e U n i o n stated t h at th e em p l oyee s h o u l d h ave bee n re cl a s s ifie d a l o n g wit h ot h e r em p l oye es i n 1 9 9 9. U n i o n t o p rov i d e M a n a g em e n t w it h t h e n ame o f th e em p l o ye e wh o h a s b ee n d i re ct l y ass ig ned to a fu l l t i m e 3 os i t i o n M a n a g e m e n t to p rovi d e a re s p o n s e. M E R C m e e t i n g P r i o r to n ext M E RC m e et i n g. " *." lm D, ' S I N ESS : Pa g e 5 o f 7

AG EN DA ITEMS D ISCUSS ION ACT IO N REQU I RED T I M E FRAM E 1 1. Introductions Introduction of the new Union and management members was No action required F O R AC T I O N m a d e. 1 2. S c h e d u l e 2 0 0 9 M E RC M eeti n gs The co m m ittee ag reed to m eet on the fo l l owi n g dates in 2009 : J u n e 2 5, 2 0 0 9 9 : 0 0 a. m. - ' A u g u s t 1 3, 2 0 0 9 9 : 0 0 a. m. Octobe r 22, 2009 9 : 00 a. m. Decem be r 1 1, 2009 9 : 00 a. m. Ma n ag e ment to book b o a rd ro oms 1 3. O DS P M ode rn izat i o n U n i o n req u e sted i n fo rm a t i o n : o n whe n - a n n o u n cemen t o f t h e p roject wi l l be m ade. U n ion exp ressed a conce rn that Easte rn Re g i o n i s p ost i n g p o s i t i o n s - o p e n to t h e p u b l i c. M a n a gemen t a d v i s e d t h a t it w i l l p rovi d e i nfo rm a t i o n o n th e ro l l o u t o f th e p roject wh en im p lem e ntation p la n a re fi na l ized. No act io n req u i red 1 4. Bu dqet 1 5. Rev iew of S pec ia l Se rv ices a t H ome P rog ram U n i o n a s k e d if t h e co n st ra i nts a n n o u n ce d i n t h e b u dg et wi l l im pact the n u m be r of new pos it ions u nde r the ODS P M ode rn izat ion P roject M a n a g em e n t a dvi s e d th a t t h e ove ra l l re d u ct i o n wa s a n n o u n ce d b ut t h e im p a ct t o. i n d i vi d u a l m i n i st ri es is n ot yet k n own. U n i o n i s re q u e st i n g th e i n fo rm a t i o n be s h a re d as s o o n a s it i s rece ived. Th e m i n istry is i n the p lan n i ng stages a nd dec is ions h ave n ot yet b e e n f i n a l i zed o n t h e co m p o n e n ts o f t h e rev i ew. Ma n agem ent to p rovide i nfo rm at io n when ava i lab le No act io n req u i red 1 6. En han ced Rec ru i tmen t I n i tiat ive P rog ram 1 7. Repo rts P rov i ded by Em p l oye r T h e U n i o n a d v i s ed t h at t h ey d i d n o t rece ive n ot i f i cati o n from t h e em p l o ye r i n p o s i t i o n s. a dva n ce i n p o st i n g, a, mqre t h a n 5 pe rm a n e nt The Union asked who would be providing them with the repo rts. Ma n ageme nt adv ised that at co ntact name wi l l be provid ed. M a n a g em e n t t o p rovi d e i nfo rm at io n on n ot i f i cati o n d ate M a n a g e m e n t t o p rov i d e co n ta ct n am e. M i n i s try o f C o m m u n i ty a n d S o c i a l S e rv i ce s M ERC M i n ute s of A p ri l 1 5, 2 0 09 a p p roved o n Pa g e 6 o f 7_ :

Ba rnes O PS E U 3accia, Co -Cha i i Reso u rces B ran ch Pa g e 7 o f 7