Laboratory on Geoinformatics and Cartography

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Research on usability testing and cognitive issues of cartographic visualizations in the context of different groups of users Milan Konečný Čeněk Šašinka, Zbyněk Štěrba Masaryk University, Brno, CZ 19. 5. 2015, FIG Working Week, Sofia, Bulgaria Laboratory on Geoinformatics and Cartography Department of Geography, Masaryk University 10 15 members (academic staff, PhD & MSc students) Cartographers, geographers, GIScience, programmers, psychologists Ca 10 courses at the Department of Geography (MU) Participating in EU & local projects Organizing conferences and workshops Organizing the Researcher s night in September (http://ec.europa.eu/research/researchersnight) FIG Working Week 2015 1

Maps for crisis management Integrated rescue system (Fire brigade, Police, Emergency) uses different GIS and data from different sources (both public and private data) Maps for crisis management must be intelligible and enable quick and effective decision making It is obvious that different situations require corresponding (and different) cartographic visualizations -> solved by context cartography: map content is changed dynamically, according to the situation and user s demands Context visualization summer winter adults children FIG Working Week 2015 2

context car accident context fire Maps for emergency operators Most relevant symbols (crisis objects) figure Points symbols high level of associativeness, intensive colours (high saturation, low lightness) Other symbols background information Mostly topographic information Legibility should be suppressed User has better possibility to switch concentration between figure and background Relevancy of particular symbol could change according to a context Main idea from Gestalt theory FIG Working Week 2015 3

Cartographic material Very complex stimulus Need of specific evaluation procedures Validity? Careful interpretation Emphasis on experimental design Usability testing Maps should be intelligible and enable quick and effective decision making Different situations require corresponding (and different) cartographic visualizations Context visualization Map creation -> evaluation -> Finalization Usability evaluation as an integral part of the mapmaking process FIG Working Week 2015 4

Usability testing Proposal of a specific tool Hypothesis (based on previous version MUTEP) Web-based application used for several experiments Hypothesis is an application for test processing and their administration, as well as testing itself and results interpretation Hypothesis offers also implementation of other tests, such as psychological tests etc. The application has been developed with modern dynamic web solutions. Common internet explorers (IE, Mozilla etc.) can be used as user interface Usability testing Inspiration by psychological methodology and procedures Combination of quantitative and qualitative methods Dealing with the complexity issue in cartographic material Adequate mixed research design could result in better understanding of cognitive strategies used by respondents Mixed research design via combination of Hypothesis application + Eye-tracking analysis more objective evaluation of cartographic visualizations FIG Working Week 2015 5

Objective evaluation? Improved map designs could be only achieved through the improvement of map creation processes Evaluation as a valuable feedback Evaluation results are affected by the used methodology Objectivity of the traditional evaluation methods? Interdisciplinary cooperation Interactive testing environment Combination of research approaches Mixed research design Inspiration by psychological methodology and procedures Combination of quantitative and qualitative methods Dealing with the complexity issue in cartographic material Adequate mixed research design could result in better understanding of cognitive strategies used by respondents Mixed research design via combination of MUTEP application + Eye-tracking analysis more objective evaluation of cartographic visualizations FIG Working Week 2015 6

Quantitative approach Maximizing the objectivity of the evaluation through the exact quantification of the selected variables Quantitative data collection online experiment builders Hypothesis Observation of the user s performance response time accuracy Psychological testing Subsequent statistical analysis Hypothesis Maximizing the objectivity of the evaluation through the exact quantification of the selected variables Quantitative data collection online experiment builders MUTEP, Hypothesis Observation of the user s performance response time accuracy Psychological testing Subsequent statistical analysis FIG Working Week 2015 7

Hypothesis Hypothesis FIG Working Week 2015 8

Qualitative approach Helping with the interpretation of the quantitative analysis results (exploratory data analysis) Observation of cognitive strategies Exploration methods revealing previously unnoticed patterns and associations. Qualitative approach Helping with the interpretation of the quantitative analysis results (exploratory data analysis) Observation of cognitive strategies Exploration methods revealing previously unnoticed patterns and associations. Use of Eye-tracking system FIG Working Week 2015 9

Conclusion and outlook Incomplete results could lead to incorrect interpretation The combination of both approaches represent a partial objectification of the evaluation process Standardisation of the testing methodology Further development of the Hypothesis tool (better functionality): interactive maps real-time feedback to a respondent test branching Conclusion and outlook ICA Commission on Cognitive Visualization ICA Commission on EW and CM Discussions with appropriate authorities about a possible improvement of the used visualizations Extension of the interdisciplinary research team Cognitive aspects of the usability aspects (cognitive styles of the users, intercultural differences) FIG Working Week 2015 10

Thank You!! BLAGODARJA Děkuji FIG Working Week 2015 11