A B C 1 Robert's Drugs 2 3 Week (t ) Sales t. Forec t

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Chapter 7 Forecasting Quantitative Approaches to Forecasting The Components of a Time Series Measures of Forecast Accuracy Using Smoothing Methods in Forecasting Using Seasonal Components in Forecasting Qualitative Approaches to Forecasting Quantitative Approaches to Forecasting Quantitative methods are based on an analysis of historical data concerning one or more time series. A time series is a set of observations measured at successive points in time or over successive periods of time. If the historical data used are restricted to past values of the series that we are trying to forecast, the procedure is called a time series method. If the historical data used involve other time series that are believed to be related to the time series that we are trying to forecast, the procedure is called a causal method. Components of a Time Series The trend component accounts for the gradual shifting of the time series over a long period of time. Any regular pattern of sequences of values above and below the trend line is attributable to the cyclical component of the series. 1

Components of a Time Series The seasonal component of the series accounts for regular patterns of variability within certain time periods, such as over a year. The irregular component of the series is caused by short-term, term, unanticipated and non-recurring factors that affect the values of the time series. One cannot attempt to predict its impact on the time series in advance. Measures of Forecast Accuracy Mean Squared Error The average of the squared forecast errors for the historical data is calculated. The forecasting method or parameter(s) which minimize this mean squared error is then selected. Mean Absolute Deviation The mean of the absolute values of all forecast errors is calculated, and the forecasting method or parameter(s) which minimize this measure is selected. The mean absolute deviation measure is less sensitive to individual large forecast errors than the mean squared error measure. Smoothing Methods In cases in which the time series is fairly stable and has no significant trend, seasonal, or cyclical effects, one can use smoothing methods to average out the irregular components of the time series. Four common smoothing methods are: Moving averages Centered moving averages Weighted moving averages 2

Smoothing Methods Moving Average Method The moving average method consists of computing an average of the most recent n data values for the series and using this average for forecasting the value of the time series for the next period. Example: Rosco Drugs Sales of Comfort brand headache medicine for the past ten weeks at Rosco Drugs are shown on the next slide. If Rosco Drugs uses a 3-period moving average to forecast sales, what is the forecast for Week 11? Past Sales Example: Rosco Drugs Week Sales Week Sales 1 110 6 120 2 115 7 130 3 125 8 115 4 120 9 110 5 125 10 130 3

Example: Rosco Drugs Excel Spreadsheet Showing Input Data A B C 1 Robert's Drugs 2 3 Week (t ) Sales t Forec t+1 4 1 110 5 2 115 6 3 125 7 4 120 8 5 125 9 6 120 10 7 130 11 8 115 12 9 110 13 10 130 Example: Rosco Drugs Steps to Moving Average Using Excel Step 1: Select the Tools pull-down menu. Step 2: Select the Data Analysis option. Step 3: When the Data Analysis Tools dialog appears, choose Moving Average. Step 4: When the Moving Average dialog box appears: Enter B4:B13 in the Input Range box. Enter 3 in the Interval box. Enter C4 in the Output Range box. Select OK. Example: Rosco Drugs Spreadsheet Showing Results Using n = 3 A B C 1 Robert's Drugs 2 3 Week (t ) Sales t Forec t+1 4 1 110 #N/A 5 2 115 #N/A 6 3 125 116.7 7 4 120 120.0 8 5 125 123.3 9 6 120 121.7 10 7 130 125.0 11 8 115 121.7 12 9 110 118.3 13 10 130 118.3 4

Smoothing Methods Centered Moving Average Method The centered moving average method consists of computing an average of n periods' data and associating it with the midpoint of the periods. For example, the average for periods 5, 6, and 7 is associated with period 6. This methodology is useful in the process of computing season indexes. Smoothing Methods Weighted Moving Average Method In the weighted moving average method for computing the average of the most recent n periods, the more recent observations are typically given more weight than older observations. For convenience, the weights usually sum to 1. Forecasting with Trend and Seasonal Components Steps of Multiplicative Time Series Model 1. Calculate the centered moving averages (CMAs). 2. Center the CMAs on integer-valued periods. 3. Determine the seasonal and irregular factors (S t I t ). 4. Determine the average seasonal factors. 5. Scale the seasonal factors (S t ). 6. Determine the deseasonalized data. 7. Determine a trend line of the deseasonalized data. 8. Determine the deseasonalized predictions. 9. Take into account the seasonality. 5

Business at Terry's Tie Shop can be viewed as falling into three distinct seasons: (1) Christmas (November-December); (2) Father's Day (late May - mid-june); and (3) all other times. Average weekly sales ($) during each of the three seasons during the past four years are shown on the next slide. Determine a forecast for the average weekly sales in year 5 for each of the three seasons. Past Sales ($) Year Season 1 2 3 4 1 1856 1995 2241 2280 2 2012 2168 2306 2408 3 985 1072 1105 1120 Dollar Moving Scaled Year Season Sales (Y t ) Average S t I t S t Y t /S t 1 1 1856 1.178 1576 2 2012 1617.67 1.244 1.236 1628 3 985 1664.00.592.586 1681 2 1 1995 1716.00 1.163 1.178 1694 2 2168 1745.00 1.242 1.236 1754 3 1072 1827.00.587.586 1829 3 1 2241 1873.00 1.196 1.178 1902 2 2306 1884.00 1.224 1.236 1866 3 1105 1897.00.582.586 1886 4 1 2280 1931.00 1.181 1.178 1935 2 2408 1936.00 1.244 1.236 1948 3 1120.586 1911 6

1. Calculate the centered moving averages. There are three distinct seasons in each year. Hence, take a three-season moving average to eliminate seasonal and irregular factors. For example: 1 st MA = (1856 + 2012 + 985)/3 = 1617.67 2 nd MA = (2012 + 985 + 1995)/3 = 1664.00 etc. 2. Center the CMAs on integer-valued periods. The first moving average computed in step 1 (1617.67) will be centered on season 2 of year 1. Note that the moving averages from step 1 center themselves on integer-valued periods because n is an odd number. 3. Determine the seasonal & irregular factors (S t I t ). Isolate the trend and cyclical components. For each period t,, this is given by: S t I t = Y t /(Moving Average for period t ) 7

4. Determine the average seasonal factors. Averaging all S t I t values corresponding to that season: Season 1: (1.163 + 1.196 + 1.181) /3 = 1.180 Season 2: (1.244 + 1.242 + 1.224 + 1.244) /4 = 1.238 Season 3: (.592 +.587 +.582) /3 =.587 5. Scale the seasonal factors (S t ). Average the seasonal factors = (1.180 + 1.238 +.587)/3 = 1.002. Then, divide each seasonal factor by the average of the seasonal factors. Season 1: 1.180/1.002 = 1.178 Season 2: 1.238/1.002 = 1.236 Season 3:.587/1.002 =.586 Total = 3.000 6. Determine the deseasonalized data. Divide the data point values, Y t, by S t. 7. Determine a trend line of the deseasonalized data. Using the least squares method for t = 1, 2,..., 12, gives: T t = 1580.11 + 33.96t 8

8. Determine the deseasonalized predictions. Substitute t = 13, 14, and 15 into the least squares equation: T 13 = 1580.11 + (33.96)(13) = 2022 T 14 = 1580.11 + (33.96)(14) = 2056 T 15 = 1580.11 + (33.96)(15) = 2090 9. Take into account the seasonality. Multiply each deseasonalized prediction by its seasonal factor to give the following forecasts for year 5: Season 1: (1.178)(2022) = Season 2: (1.236)(2056) = Season 3: (.586)(2090) = 2382 2541 1225 Qualitative Approaches to Forecasting Delphi Approach A panel of experts, each of whom is physically separated from the others and is anonymous, is asked to respond to a sequential series of questionnaires. After each questionnaire, the responses are tabulated and the information and opinions of the entire group are made known to each of the other panel members so that they may revise their previous forecast response. The process continues until some degree of consensus is achieved. 9

Qualitative Approaches to Forecasting Scenario Writing Scenario writing consists of developing a conceptual scenario of the future based on a well defined set of assumptions. After several different scenarios have been developed, the decision maker determines which is most likely to occur in the future and makes decisions accordingly. Qualitative Approaches to Forecasting Subjective or Interactive Approaches These techniques are often used by committees or panels seeking to develop new ideas or solve complex problems. They often involve "brainstorming sessions". It is important in such sessions that any ideas or opinions be permitted to be presented without regard to its relevancy and without fear of criticism. 10