WebStats User s Guide (Windows Version) Advanced Internet Technologies, Inc. December 18, 2005

Page 1 f 50 WebStats User s Guide (Windws Versin) WebStats User s Guide (Windws Versin) Advanced Internet Technlgies, Inc. December 18, 2005 Search All Yur Favrite Engines frm a Single Surce with tybit!!! (Dwnlad Nw) Revisin Histry: This is versin 1.0 f the WebStats User s Guide fr AIT Web Hsting custmers using Windws fully managed web hsting accunts. Versin 1.0 This versin has infrmatin abut installatin and simple cnfiguratins f Webalizer in the AIT fully managed Windws Web Hsting envirnment. Preface: This dcument is the user s manual fr the WebStats prgram ffered by AIT t all Windws fully managed web hsting custmers. This applicatin can be installed fr all dmains n a fully managed web hsting accunt thrugh the SMT. Target Audience: AIT Custmers

Page 2 f 50 WebStats User s Guide (Windws Versin) Table f Cntents 1. Installing lgs thrugh the SMT fr a Tp Level Dmain 2. Installing lgs thrugh the SMT fr a Virtual Hst 3. Installing WebStats fr a Tp Level Dmain r a Virtual Hst 4. Using WebStats 5. Tracking Reprts Wh s On Watches IP Watch URL Watch Click thru Watch 6. Summaries Yesterday Last Week Last Mnth 7. Usage by Analysis Sessins Hits Page Views Kilbytes Sessin Time Kilbytes per Sessin Hits per Sessin 8. Pages by Analysis Usage Map Page Views Dwnlads Dwnlad Errrs Least Views Entry Pint Exit Pint Viewed Once Time Spent Page View Errrs Directry 9. Brwsers by Analysis Agent Type User OS Brwser Tag New Tags 10. Referrers by Analysis URL New URLs Dmain Search Eng Keywrd 11. Sessins by Analysis Net Identity

Page 3 f 50 WebStats User s Guide (Windws Versin) Net Lcatin Machine ID 12. Trubleshting WebStats

Page 4 f 50 WebStats User s Guide (Windws Versin) Installing lgs thrugh the SMT fr a Tp Level Dmain T have web statistics, yu must first have web server lgs. T ensure lgs are enabled fr a tp level dmains, fllw the instructins belw: 1. Lg in t the SMT / cpanel as reseller (reseller@dmain.cm) 2. Click the Enable Web Lgs link under Web Services. Figure 1-1 belw shws an example f what the user will see. T create web lgs fr a dmain name, select the dmain s radi buttn and then click the Enable Lgs link. Figure 1-1 3. After the link is clicked, a screen like Figure 1-2 will appear. This frm just cnfirms that the user wuld like t generate lgs r t stp lgs.

Page 5 f 50 WebStats User s Guide (Windws Versin) Figure 1-2 4. T enable r disable lgs, simply click the apprpriate radi buttn and click Update Site. This ensures that lgs are enabled fr the dmain in questin. 5. T verify that lgs have started, yu will need t stp and start the WWW service fr the dmain that has had lgs enabled. Fllw the instructins fr stpping and starting the WWW service in the SMT 4.1 fr Windws User s Guide. Installing lgs thrugh the SMT fr a Virtual Hst T have lgs fr a virtual hst, fllw the same instructins as installing lgs fr a tp level dmain. Installing WebStats fr a Tp Level Dmain r a Virtual Hst 1. Lg in t the SMT / cpanel as reseller (reseller@dmain.cm) 2. Make sure the dmain yu are adding a stats server t, des nt have a stats server. Meaning delete it, if it is there. 3. Add Stats server with the fllwing specifics. 1. Selected Website - Chse the dmain in the drp dwn menu that yu wish t add a stats server t. 2. Date Frmat - Make sure that the directry shwn is pinting t the crrect flder cntaining the lg files. The crrect flder beginning with W3... This is usually in the lg directry. If nt check the www r elsewhere. 3. Lg Path The default lg file path is already selected fr mst installatins, hwever it can be changed by using the Brwse buttn t find the lg file n the server that yu wuld like t use.

Page 6 f 50 WebStats User s Guide (Windws Versin) 4. Lg Scan - In the Lg scan ptin, change it t 0 s the stats will update quicker. The values range frm 2 minutes t 24 hurs. This is hw ften the stats will be updated with lgs frm the web server. 5. Lg Filter - The lg filter shuld be left alne except the capital "L" shuld be lwercase. 6. Default User Accunt - Make sure the right default accunt and passwrd is selected fr that specific dmain. 7. Aliases This shuld include all dmain names that are pinted t that website. Fr example, yu may include www.dmain.cm in this aliases bx. 8. Exclude This ptin can be used t input different IP addresses that yu want t exclude frm being analyzed. Fr example, if yur ffice has several peple in it and each f them surf the internet thrugh 1 external IP address, and yu dn t want t cunt their traffic twards yur stats, yu can include the IP address there s it is nt analyzed. 9. Suspend This ptin will stp the web stats frm running. If n is selected, web stats are enabled. If yes, the stats server is stpped fr that dmain. 4. Simply click submit, and yu have added this stats server. The existing stats will be update with the next 2-5 minutes. Using WebStats (LiveStats) With Web Stats tracking yur visitrs, yu ll knw: Hw many users visit yur web site every day, week, r mnth? Wh are they? Where they cme frm? What pages they enter n, exit frm and visit lngest? Hw tday is shaping up? Wh s n right nw? What part f yur site is mst ppular? What search engines peple are using t find yur site? What keywrds peple use t find yur site? T find this infrmatin inside f the WebStats reprting interface, fllw the instructins belw: 1. Lgin t the SMT / cpanel as a reseller r a webadmin. 2. Click Web services > Manage > Web Stats Analyzer. 3. Select the dmain that yu wuld like t review stats fr. 4. Click Lgin t stats server 5. When the new windw pens, yu can cpy the URL and prvide that t yur custmers fr future use. This way, yur custmers d nt need t lgin t the SMT t see the stats server URL. Figure 4-1 belw shws the beginning f the lgin area where the dmain name is input.

Page 7 f 50 WebStats User s Guide (Windws Versin) Figure 4-1 6. Enter the dmain name that yu want t view. 7. After yu click View Statistics a username and passwrd prmpt will appear. This prmpt shuld be filled in with the username/passwrd that yu used in the installatin steps. Figure 4-2

Page 8 f 50 WebStats User s Guide (Windws Versin) The WebStats interface ffers a near infinite number f Web statistics reprts. There are 40 majr reprts and mst have zm views that shw mre details. Mst reprts can be viewed fr any day, week, mnth r range up t 93 days in the previus year. The Wh s On, Summaries and Watches have fixed ranges. Each interface will have it s wn specific ptins, hwever the ptins belw are pretty cmmn amng each reprt. Refresh Buttn - The buttn frces the WebStats t calculate a new reprt. Nte the time stamp lcated in the upper left crner f the reprt shwing reprt generatin time. Printing Reprts - WebStats can generate a printable versin f a reprt anywhere the icn is displayed. Printable reprts cntain n navigatin cntrls such as buttns. The print icn is used t send the reprt t the printer. Select the reprt yu want t print then click the Print buttn. Use yur Web Brwser File/Print ptin t send the print jb t yur printer. Use yur Web Brwser Back buttn t return t the WebStats interface. Exprt - The buttn is used t dwnlad files cntaining statistics data in CSV (Cmma Separated Variables) frmat. Many database packages supprt CSV imprts. T save the CSV t hard disk: Select the reprt yu want t exprt then click the Exprt buttn. Back Buttn The Back buttn is used t take yu back frm zmed reprts t the main reprt. Help The icns will be shwn n the upper right hand crner f all mst any page. Use this help t guide yu thrugh reprts, r ptins n each page. Zmed Views On many reprts yu will see magnifying glasses indicating a detailed reprt is available fr the adjacent item. The glbally selected reprt perid is autmatically applied t detailed reprts. Reprts are selected frm the expanding menu lcated n the left side f the WebStats interface. Als, where applicable, yu will get detailed graphs. Graphs, in sme instances, can be changed frm pie charts, t line charts, t bar graphs. Belw is an example f each: Bar graph ptin Figure 6-1

Page 9 f 50 WebStats User s Guide (Windws Versin) Line graph ptin Figure 6-2 Pie chart ptin Figure 6-3 2D ptin Figure 6-4

Page 10 f 50 WebStats User s Guide (Windws Versin) Date Selectin The date selectin, shwn in Figure 7-1 belw, shws that yu can select specific date ranges, mnths, r days t lk at yur statistics. Figure 7-1 Tracking Wh s On - Wh s On displays individual sessins by their unique IP Address. The crprate identity, gegraphic rigin and machine name f the IP Address are identified if available. Wh s On is accurate t within 2, 5 r 10 minutes depending n what granularity ptin was selected by the glbal administratr (see Scan Lgs Every). Wh s On will nt be displayed if the scan time is greater than 10 minutes. Additinal infrmatin is available in the zmed view fr individual sessins. The Wh s On zmed view The Wh s On zmed view displays extended sessin infrmatin. Each sessin is identified by its unique IP Address. RDNS, crprate identity, gegraphic lcatin, time spent, hits vs. kilbytes, Brwser tag and referring URL where pssible. A recrd f the date, time and URL requested is displayed. This recrd is purged when the sessin expires after 15 minutes f inactivity. Sessin details can be turned ff frm the Disable Wh s On sessin histry ptin lcated at.glbal Settings/Behavir Settings. Watches - Watches are used t prvide enhanced details where required. Watches are created and managed by the Virtual Server administratr. They allw individual Web site resurces, IP Addresses, inbund click-thrus and utbund click-thrus t be

Page 11 f 50 WebStats User s Guide (Windws Versin) tracked in detail. Watch reprts can be viewed fr any day, week r mnth r date range within recrded Web site histry. IP Watch - Created t watch an IP Address r range f IP Addresses, this watch will cunt the number f times the IP Address r range f IP Addresses will access the Web site. With detailed lgging enabled a recrd f the date, time and the requested URL is created. URL Watch - Created t watch a URL, this watch will cunt the number f times the URL is requested. With detailed lgging enabled a recrd f the date, time and IP that requested the entity is created. Click Thru Watch - Created t accurately cunt the number f times a link between tw pages is used. The URL f the referring page is changed t direct the brwser t WebStats, and WebStats transparently redirects them t the target site. With detailed lgging enabled a recrd f the date, time and IP f the referred brwser is created. Summaries Summaries are predefined reprts that cntain all the analysis infrmatin fr the date ranges f Yesterday, Last Week and Last Mnth. Yesterday - Yesterday cvers the last full day f histry. The perid is ne day. Last Week- Last Week cvers the last full week f histry. The perid is 7 days. Last Mnth - Last Mnth cvers the last full mnth f histry. The perid is the number f days in the mnth. Usage by Analysis - The Site Activity Analysis, Page Usage Analysis, User Agent Analysis, Referrer Activity Analysis, and Sessins by Netwrk Lcatin sectins are included in all f the reprts. Site Activity Analysis - The Site Activity Analysis sectin prvides a breakdwn f the amunt and nature f traffic that has ccurred n the Web site. Server Activity Ttals fr Perid - The Server Activity Ttals fr Perid displays ttals fr sessins, kilbytes and hits, including a breakdwn f hits int page views and nn-page views. Sessin Averages fr Perid - The Sessin Averages fr Perid displays average activity fr a sessin in the time perid, including average hits, average time spent and average kilbytes transferred. Ttal sessins served shws the number f sessins that have ccurred in the perid. Ttal sessins served with time histry shws the ttal number f sessins that ccurred in the perid that had mre than ne hit. Sessins with nly ne hit are assigned a length f ne secnd, but dn t get cunted in this ttal. Average hits per sessin shws the average number f hits that ccur per sessin, calculated by dividing the ttal hits fr the perid by the ttal sessins fr the perid. Average Page Views per sessin shws the average number f page views that ccur per sessin, calculated by dividing the ttal page views fr the perid by the ttal sessins fr the perid. Average Time Spent per sessin shws the average length f a sessin fr the perid, calculated by dividing the ttal time spent fr the perid by the ttal sessins fr the perid.

Page 12 f 50 WebStats User s Guide (Windws Versin) Average Bandwidth Usage per sessin shws the average number f kilbytes transferred each sessin fr the perid, calculated by dividing the ttal kilbytes transferred fr the perid by the ttal sessins fr the perid. Sessin Origins fr Perid - The Sessin Origins fr Perid prvides general infrmatin n the type f referrer fr each sessin. Ttal sessins served shws the number f sessins that have ccurred in the perid. Ttal Search Engine Referred Sessins shws the ttal number f sessins in the perid that have a knwn search engine as the referrer and the percentage f ttal sessins fr the perid this represents. Ttal Referred Sessin shws the ttal number f sessins in the perid that have a referrer and the percentage f ttal sessins in the perid this represents. Ttal Blind (n referrer) Sessins shws the number f sessins in the perid that had n referrer and the percentage f ttal sessins in the perid this represents. Page Views per Sessin Breakdwn - The Page Views per Sessin Breakdwn sectin breaks dwn sessins by the number f page requests made. The number f sessins and the percentage f ttal sessins these represent are shwn. Time Spent per Sessin Breakdwn - The Time Spent per Sessin Breakdwn sectin breaks dwn sessins by the number f minutes each sessin lasted. The number f sessins and the percentage f ttal sessins these represent are shwn. Sessins - Ttal sessins served shws the number f sessins that have ccurred in the perid. The Usage By - Sessins reprt shws the number f sessins served fr the Web site. A sessin is defined as ne r mre transactins between the Web server and a specific IP Address. Sessins expire after 15 minutes f inactivity. This reprt can be viewed by day, week, mnth r range. Daily reprt - The Daily reprt cntains the 365 Day Histry graph, 24 Hur Breakdwn f the Day, Summary fr the Day and the Hurly Breakdwn f Day. The 365 Day Histry is divided int daily units, shwing the ttal number f user sessins started in each day. The 24 Hur Breakdwn f Day is divided int hurly units. It shws the active and average hurly usage by sessins. The active hurly usage by sessins is the ttal number f sessins started in each hur. The average hurly usage by sessins is the average number f sessins started in each hur ver the entire year. It is equal t the ttal number f sessins started in that hur in the entire year divided by the ttal number f days since the first statistics including the current day. The Summary shws the Ttal Fr Day, the Average Daily, the Tp Hur, the Average Tp Hur, the Lw Hur and the Average Lw Hur. In a case where tw r mre hurs have the same number f sessins, and this number f sessins wuld make thse hurs the Tp Hur, the Average Tp Hur, the Lw Hur r the Average Lw Hur, the first hur chrnlgically frm the start f the day will be reprted. The Ttal Fr Day is the sum f all the sessins started since 12:00:00 AM Web server time.

Page 13 f 50 WebStats User s Guide (Windws Versin) The Average Daily Ttal is calculated by taking the ttal number f sessins in the year and dividing by the ttal number f days since the first statistics including the current day. The Tp Hur is the hur f the current day with the mst sessins. The Average Tp Hur is the hur with the highest average. The average fr each hur is calculated as in Histric Averages belw. The Lw Hur is the hur f the current day with the least sessins. The Average Lw Hur is the hur with the lwest average. The average fr each hur is calculated as in Histric Averages belw. The Hurly Breakdwn f Day shws Time, Hurly Ttal, Histric Averages and % f Ttal. It als includes the Daily Ttal and the Hurly Average. Time shws the hur f the infrmatin. Hurly Ttal is the ttal number f sessins started in that hur. Histric Averages is the average number f sessins in that hur. The average fr each hur is calculated by taking the ttal number f sessins fr that hur in the year and dividing by the ttal number f days since the first statistics including the current day. % f Ttal shws what part f the days sessins ccurred in the hur. This is calculated by dividing the number f sessins in the hur by the ttal number f sessins in the day and multiplying by 100 t get the percentage. Daily Ttal is the ttal number f sessins in the day. Hurly Average is the ttal number f sessins started in the day divided by 24. It is the same as The Active Daily Average in the 24 Hur Breakdwn f Day. Weekly view - The Weekly view cntains the 365 Day Histry, the Breakdwn f Week, the Summary and the Daily Breakdwn f Week. The 365 Day Histry is divided int weekly units, shwing the ttal number f user sessins started in each week. The Breakdwn f Week is divided int daily units. It shws the active and average daily usage by sessins. The active daily usage by sessins is the ttal number f sessins started in each day. The average daily usage by sessins is the average number f sessins started in each day ver the entire year. It is equal t the ttal number f sessins started in that day in the entire year divided by the ttal number f weeks since the first statistics including the current week. The Summary shws the Ttal Fr Week, the Average Weekly, the Tp Day, the Average Tp Day, the Lw Day and the Average Lw Day. In a case where tw r mre days have the same number f sessins and this number f sessins wuld make thse days the Tp Day, the Average Tp Day, the Lw Day r the Average Lw Day, the first day chrnlgically frm the start f the week will be reprted. The Ttal Fr Week is the sum f all the sessins started since 12:00:00 AM Web server time n the Sunday starting the week. The Average Weekly Ttal is calculated by taking the ttal number f sessins in the year and dividing by the ttal number f weeks since the first statistics including the current week. The Tp Day is the day f the current week with the mst sessins. The Average Tp Day is the day with the highest average. The average fr each day is calculated as in Histric Averages belw. The Lw Day is the day f the current week with the least sessins.

Page 14 f 50 WebStats User s Guide (Windws Versin) The Average Lw Day is the day with the lwest average. The average fr each day is calculated as in Histric Averages belw. The Daily Breakdwn f Week shws Day, Daily Ttal, Histric Averages and % f Ttal. It als includes the Weekly Ttal and the Daily Average. Day shws the day f the infrmatin. Daily Ttal is the ttal number f sessins started in that day. Histric Averages is the average number f sessins in that day. The average fr each day is calculated by taking the ttal number f sessins fr that day in the year and dividing by the ttal number f weeks since the first statistics including the current week. % f Ttal shws what part f the weeks sessins ccurred in the day. This is calculated by dividing the number f sessins in the day by the ttal number f sessins in the week and multiplying by 100 t get the percentage. Weekly Ttal is the ttal number f sessins in the week. Daily Average is the ttal number f sessins started in the week divided by. It is the same as The Active Daily Average in the Breakdwn f Week. Mnthly view - The Mnthly view cntains the 365 Day Histry, the graphical Breakdwn f Mnth, the Summary, the textual Breakdwn f Mnth and the Breakdwn f Year. The 365 Day Histry is divided int mnthly units, shwing the ttal number f user sessins started in each mnth. The graphical Breakdwn f Mnth is divided int daily units. It shws the daily usage by sessins and the verall average daily usage. The daily usage by sessins is the ttal number f sessins started in each day. The verall average daily usage is the ttal number f sessins started in the mnth divided by the number f days in that mnth. The Summary shws the Ttal Fr Mnth, the Average Mnthly Ttal and the Average Daily Ttal. The Ttal Fr Mnth is the sum f all the sessins started since 12:00:00 AM Web server time n the first day f the mnth. The Average Mnthly Ttal is calculated by taking the ttal number f sessins in the year and dividing by the ttal number f mnths since the first statistics including the current mnth. The Average Daily Ttal is the ttal number f sessins started in the mnth divided by the number f days in that mnth. The textual Breakdwn f Mnth shws Day f Mnth, Ttal and % f Ttal. It als includes the Mnthly Ttal and the Daily Average. Day f Mnth is the weekday and full date (Mnth/Day/Year). Ttal is the ttal number f sessins started n each day. % f Ttal shws what part f the mnths sessins ccurred in the day. This is calculated by dividing the number f sessins in the day by the ttal number f sessins in the mnth and multiplying by 100 t get the percentage. Mnthly Ttal is the ttal number f sessins started in the mnth. Daily Average is the ttal number f sessins in the mnth divided by the ttal number f days in the mnth. The Breakdwn f Year shws the Mnth, Ttal and % f Ttal. It als includes the Year Ttal and Mnthly Average.

Page 15 f 50 WebStats User s Guide (Windws Versin) Mnth is the mnth and the year. Ttal is the number f sessins fr the Mnth. % f Ttal shws what part f the years sessins ccurred in the mnth. This is calculated by dividing the number f sessins in the mnth by the ttal number f sessins in the year and multiplying by 100 t get the percentage. Year Ttal is the ttal number f sessins in the year. Mnthly Average is the ttal number f sessins in the year divided by the number f mnths in the year. This will be less than 12 if statistics start later in the year. The Range view - The Range view cntains the 365 Day Histry and the textual Breakdwn f Range. The 365 Day Histry is divided int daily units, shwing the ttal number f sessins that ccurred n the Web site each day. The textual Breakdwn f Range shws Day f Mnth, Ttal and % f Ttal. It als includes the Range Ttal and the Daily Average. Day f Mnth is the weekday and full date (Mnth/Day/Year). Ttal is the ttal number f sessins n each day. % f Ttal shws what part f the ranges sessins ccurred in the day. This is calculated by dividing the number f sessins in the day by the ttal number f sessins in the range and multiplying by 100 t get the percentage. Range Ttal is the ttal number f sessins in the range. Daily Average is the ttal number f sessins in the range divided by the ttal number f days in the range.

Page 16 f 50 WebStats User s Guide (Windws Versin) Hits - Ttal hits made n server shws the number f requests made n the Web server in the perid. The Usage By - Hits shws the number f requests made t the Web server. This reprt can be viewed by day, week, mnth and range. A hit is any request made n the Web server. Daily view - The Daily view cntains the 365 Day Histry, the 24 Hur Breakdwn f Day, the Summary and the Hurly Breakdwn f Day. The 365 Day Histry is divided int daily units, shwing the ttal number f requests made n the Web server fr each day. The 24 Hur Breakdwn f Day is divided int hurly units. It shws the active and the average hurly usage by hits. The active hurly usage by hits is the ttal number f hits in each hur. The average hurly usage by hits is the average number f hits in each hur ver the entire year. It is equal t the ttal number f hits in that hur in the entire year divided by the ttal number f days since the first statistics including the current day. The Summary shws the Ttal Fr Day, the Average Daily Ttal, the Tp Hur, the Average Tp Hur, the Lw Hur and the Average Lw Hur. In a case where tw r mre hurs have the same number f hits and this number f hits wuld make thse hurs the Tp Hur, the Average Tp Hur, the Lw Hur r the Average Lw Hur, the first hur chrnlgically frm the start f the day will be reprted.

Page 17 f 50 WebStats User s Guide (Windws Versin) The Ttal Fr Day is the sum f all the hits since 12:00:00 AM Web server time. The Average Daily Ttal is calculated by taking the ttal number f hits in the year and dividing by the ttal number f days since the first statistics including the current day. The Tp Hur is the hur f the current day with the mst hits. The Average Tp Hur is the hur with the highest average. The average fr each hur is calculated as in Histric Averages belw. The Lw Hur is the hur f the current day with the least hits. The Average Lw Hur is the hur with the lwest average. The average fr each hur is calculated as in Histric Averages belw. The Hurly Breakdwn f Day shws Time, Hurly Ttal, Histric Averages and % f Ttal. It als includes the Daily Ttal and the Hurly Average. Time shws the hur f the infrmatin. Hurly Ttal is the ttal number f hits in that hur. Histric Averages is the average number f hits in that hur. The average fr each hur is calculated by taking the ttal number f hits fr that hur in the year and dividing by the ttal number f days since the first statistics including the current day. % f Ttal shws what part f the days hits ccurred in the hur. This is calculated by dividing the number f hits in the hur by the ttal number f hits in the day and multiplying by 100 t get the percentage. Daily Ttal is the ttal number f hits in the day. Hurly Average is the ttal number f hits in the day divided by 24. It is the same as The Active Daily Average in the 24 Hur Breakdwn f Day. Weekly view - The Weekly view cntains the 365 Day Histry, the Breakdwn f Week, the Summary and the Daily Breakdwn f Week. The 365 Day Histry is divided int weekly units, shwing the ttal number f hits in each week. The Breakdwn f Week is divided int daily units. It shws the active and average daily usage by hits. The active daily usage by hits is the ttal number f hits in each day. The average daily usage by hits is the average number f hits in each day ver the entire year. It is equal t the ttal number f hits in that day in the entire year divided by the ttal number f weeks since the first statistics including the current week. The Summary shws the Ttal Fr Week, the Average Weekly, the Tp Day, the Average Tp Day, the Lw Day and the Average Lw Day. In a case where tw r mre days have the same number f hits and this number f hits wuld make thse days the Tp Day, the Average Tp Day, the Lw Day r the Average Lw Day, the first day chrnlgically frm the start f the week will be reprted. The Ttal Fr Week is the sum f all the hits since 12:00:00 AM Web server time n the Sunday starting the week. The Average Weekly Ttal is calculated by taking the ttal number f hits in the year and dividing by the ttal number f weeks since the first statistics including the current week. The Tp Day is the day f the current week with the mst hits. The Average Tp Day is the day with the highest average. The average fr each day is calculated as in Histric Averages belw. The Lw Day is the day f the current week with the least hits.

Page 18 f 50 WebStats User s Guide (Windws Versin) The Average Lw Day is the day with the lwest average. The average fr each day is calculated as in Histric Averages belw. The Daily Breakdwn f Week shws Day, Daily Ttal, Histric Averages and % f Ttal. It als includes the Weekly Ttal and the Daily Average. Day shws the day f the infrmatin. Daily Ttal is the ttal number f hits in that day. Histric Averages is the average number f hits in that day. The average fr each day is calculated by taking the ttal number f hits fr that day in the year and dividing by the ttal number f weeks since the first statistics including the current week. % f Ttal shws what part f the weeks hits ccurred in the day. This is calculated by dividing the number f hits in the day by the ttal number f hits in the week and multiplying by 100 t get the percentage. Weekly Ttal is the ttal number f hits in the week. Daily Average is the ttal number f hits in the week divided by 7. It is the same as The Active Daily Average in the Breakdwn f Week. Mnthly view - The Mnthly view cntains the 365 Day Histry, the graphical Breakdwn f Mnth, the Summary, the textual Breakdwn f Mnth and the Breakdwn f Year. The 365 Day Histry is divided int mnthly units, shwing the ttal number f hits in each mnth. The graphical Breakdwn f Mnth is divided int daily units. It shws the daily usage by hits and the verall average daily usage. The daily usage by hits is the ttal number f hits in each day. The verall average daily usage is the ttal number f hits in the mnth divided by the number f days in that mnth (make sure). The Summary shws the Ttal Fr Mnth, the Average Mnthly Ttal and the Average Daily Ttal. The Ttal Fr Mnth is the sum f all the hits since 12:00:00 AM Web server time n the first day f the mnth. The Average Mnthly Ttal is calculated by taking the ttal number f hits in the year and dividing by the ttal number f mnths since the first statistics including the current mnth. The Average Daily Ttal is the ttal number f hits in the mnth divided by the number f days in that mnth. The textual Breakdwn f Mnth shws Day f Mnth, Ttal and % f Ttal. It als includes the Mnthly Ttal and the Daily Average. Day f Mnth is the weekday and full date (Mnth/Day/Year). Ttal is the ttal number f hits n each day. % f Ttal shws what part f the mnths hits ccurred in the day. This is calculated by dividing the number f hits in the day by the ttal number f hits in the mnth and multiplying by 100 t get the percentage. Mnthly Ttal is the ttal number f hits in the mnth. Daily Average is the ttal number f hits in the mnth divided by the ttal number f days in the mnth. The Breakdwn f Year shws the Mnth, Ttal and % f Ttal. It als includes the Year Ttal and Mnthly Average. Mnth is the mnth and the year. Ttal is the number f hits fr the Mnth.

Page 19 f 50 WebStats User s Guide (Windws Versin) % f Ttal shws what part f the years hits ccurred in the mnth. This is calculated by dividing the number f hits in the mnth by the ttal number f hits in the year and multiplying by 100 t get the percentage. Year Ttal is the ttal number f hits in the year. Mnthly Average is the ttal number f hits in the year divided by the number f mnths in the year. This will be less than 12 if statistics start later in the year. The Range view - The Range view cntains the 365 Day Histry and the textual Breakdwn f Range. The 365 Day Histry is divided int daily units, shwing the ttal number f hits made n the Web site each day. The textual Breakdwn f Range shws Day f Mnth, Ttal and % f Ttal. It als includes the Range Ttal and the Daily Average. Day f Mnth is the weekday and full date (Mnth/Day/Year). Ttal is the ttal number f hits n each day. % f Ttal shws what part f the ranges hits ccurred in the day. This is calculated by dividing the number f hits in the day by the ttal number f hits in the range and multiplying by 100 t get the percentage. Range Ttal is the ttal number f hits in the range. Daily Average is the ttal number f hits in the range divided by the ttal number f days in the range. Page Views - Ttal page view hits shws the number f requests fr page elements made n the Web server in the perid. Ttal nn-page view hits number f requests fr nn-page elements made n the Web server in the perid. The Usage By - Page Views shws the number f requests fr elements cnsidered pages made t the Web server. This reprt can be viewed by day, week, mnth and range. Extensins that are cnsidered page views are cnfigured in the Virtual Server administratin. Daily view - The Daily view cntains the 365 Day Histry, the 24 Hur Breakdwn f Day, the Summary and the Hurly Breakdwn f Day. The 365 Day Histry is divided int daily units, shwing the ttal number f requests fr page elements made n the Web server in each day. The 24 Hur Breakdwn f Day is divided int hurly units. It shws the active and the average hurly usage by page views. The active hurly usage by page views is the average number f page views in each hur. The hurly usage by page views is the average number f page views in each hur ver the entire year. It is equal t the ttal number f page views in that hur in the entire year divided by the ttal number f days since the first statistics including the current day. The Summary shws the Ttal Fr Day, the Average Daily Ttal, the Tp Hur, the Average Tp Hur, the Lw Hur and the Average Lw Hur. In a case where tw r mre hurs have the same number f page views and this number f page views wuld make thse hurs the Tp Hur, the Average Tp Hur, the Lw Hur r the Average Lw Hur, the first hur chrnlgically frm the start f the day will be reprted. The Ttal Fr Day is the sum f all the page views since 12:00:00 AM Web server time.

Page 20 f 50 WebStats User s Guide (Windws Versin) The Average Daily Ttal is calculated by taking the ttal number f page views in the year and dividing by the ttal number f days since the first statistics including the current day. The Tp Hur is the hur f the current day with the mst page views. The Average Tp Hur is the hur with the highest average page views. The average fr each hur is calculated as in Histric Averages belw. The Lw Hur is the hur f the current day with the least page views. The Average Lw Hur is the hur with the least average page views. The average fr each hur is calculated as in Histric Averages belw. The Hurly Breakdwn f Day shws Time, Hurly Ttal, Histric Averages and % f Ttal. It als includes the Daily Ttal and the Hurly Average. Time shws the hur f the infrmatin. Hurly Ttal is the ttal number f page views in that hur. Histric Averages is the average number f page views in that hur. The average fr each hur is calculated by taking the ttal number f page views fr that hur in the year and dividing by the ttal number f days since the first statistics including the current day. % f Ttal shws what part f the days page views ccurred in the hur. This is calculated by dividing the number f page views in the hur by the ttal number f page views in the day and multiplying by 100 t get the percentage. Daily Ttal is the ttal number f page views in the day. Hurly Average is the ttal number f page views in the day divided by 24. Weekly view - The Weekly view cntains the 365 Day Histry, the Breakdwn f Week, the Summary and the Daily Breakdwn f Week. The 365 Day Histry is divided int weekly units, shwing the ttal number f page views in each week. The Breakdwn f Week is divided int daily units. It shws the active and average daily usage by page views. The active daily usage by page views is the ttal number f page views in each day. The average daily usage by page views is the average number f page views in each day ver the entire year. It is equal t the ttal number f page views in that day in the entire year divided by the ttal number f weeks since the first statistics including the current week. The Summary shws the Ttal Fr Week, the Average Weekly, the Tp Day, the Average Tp Day, the Lw Day and the Average Lw Day. In a case where tw r mre days have the same number f page views and this number f page views wuld make thse days the Tp Day, the Average Tp Day, the Lw Day r the Average Lw Day, the first day chrnlgically frm the start f the week will be reprted. The Ttal Fr Week is the sum f all the page views since 12:00:00 AM Web server time n the Sunday starting the week. The Average Weekly Ttal is calculated by taking the ttal number f page views in the year and dividing by the ttal number f weeks since the first statistics including the current week. The Tp Day is the day f the current week with the mst page views. The Average Tp Day is the day with the highest average page views. The average fr each day is calculated as in Histric Averages belw.

Page 21 f 50 WebStats User s Guide (Windws Versin) The Lw Day is the day f the current week with the least page views. The Average Lw Day is the day with the lwest average page views. The average fr each day is calculated as in Histric Averages belw. The Daily Breakdwn f Week shws Day, Daily Ttal, Histric Averages and % f Ttal. It als includes the Weekly Ttal and the Daily Average. Day shws the day f the infrmatin. Daily Ttal is the ttal number f page views in that day. Histric Averages is the average number f page views in that day. The average fr each day is calculated by taking the ttal number f page views fr that day in the year and dividing by the ttal number f weeks since the first statistics including the current week. % f Ttal shws what part f the weeks page views ccurred in the day. This is calculated by dividing the number f page views in the day by the ttal number f page views in the week and multiplying by 100 t get the percentage. Weekly Ttal is the ttal number f page views in the week. Daily Average is the ttal number f page views in the week divided by 7. It is the same as The Active Daily Average in the Breakdwn f Week. Mnthly view - The Mnthly view cntains the 365 Day Histry, the graphical Breakdwn f Mnth, the Summary, the textual Breakdwn f Mnth and the Breakdwn f Year. The 365 Day Histry is divided int mnthly units, shwing the ttal number f page views in each mnth. The graphical Breakdwn f Mnth is divided int daily units. It shws the daily usage by page views and the verall average daily usage. The daily usage by page views is the ttal number f page views in each day. The verall average daily usage is the ttal number f page views in the mnth divided by the number f days in that mnth. The Summary shws the Ttal Fr Mnth, the Average Mnthly Ttal and the Average Daily Ttal. The Ttal Fr Mnth is the sum f all the hits since 12:00:00 AM Web server time n the first day f the mnth. The Average Mnthly Ttal is calculated by taking the ttal number f hits in the year and dividing by the ttal number f mnths since the first statistics including the current mnth. The Average Daily Ttal is the ttal number f page views in the mnth divided by the number f days in that mnth. The textual Breakdwn f Mnth shws Day f Mnth, Ttal and % f Ttal. It als includes the Mnthly Ttal and the Daily Average. Day f Mnth is the weekday and full date (Mnth/Day/Year). Ttal is the ttal number f page views fr each day. % f Ttal shws what part f the mnths page views ccurred in the day. This is calculated by dividing the number f page views in the day by the ttal number f page views in the mnth and multiplying by 100 t get the percentage. Mnthly Ttal is the ttal number f page views in the mnth.

Page 22 f 50 WebStats User s Guide (Windws Versin) Daily Average is the ttal number f page views in the mnth divided by the ttal number f days in the mnth. The Breakdwn f Year shws the Mnth, Ttal and % f Ttal. It als includes the Year Ttal and Mnthly Average. Mnth is the mnth and the year. Ttal is the number f page views fr the Mnth. % f Ttal shws what part f the years page views ccurred in the mnth. This is calculated by dividing the number f page views in the mnth by the ttal number f page views in the year and multiplying by 100 t get the percentage. Year Ttal is the ttal number f page views in the year. Mnthly Average is the ttal number f page views in the year divided by the number f mnths in the year. This will be less than 12 if statistics start later in the year. Kilbytes - Usage By Kilbytes shws the number f kilbytes sent by the Web server. This reprt can be viewed by day, week r mnth. Daily view - The Daily view cntains the 365 Day Histry, the 24 Hur Breakdwn f Day, the Summary and the Hurly Breakdwn f Day. The 365 Day Histry is divided int daily units, shwing the ttal number f kilbytes sent in each day. The 24 Hur Breakdwn f Day is divided int hurly units. It shws the active and average hurly usage by kilbytes sent. The active hurly usage by kilbytes is the ttal number f kilbytes sent in each hur. The average hurly usage by kilbytes is the average number f kilbytes sent in each hur ver the entire year. It is equal t the ttal number f kilbytes sent in that hur in the entire year divided by the ttal number f days since the first statistics including the current day. The Summary shws the Ttal Fr Day, the Average Daily, the Tp Hur, the Average Tp Hur, the Lw Hur and the Average Lw Hur. In a case where tw r mre hurs have the same number f kilbytes sent and this number f kilbytes sent wuld make thse hurs the Tp Hur, the Average Tp Hur, the Lw Hur r the Average Lw Hur, the first hur chrnlgically frm the start f the day will be reprted. The Ttal Fr Day is the sum f all the kilbytes sent since 12:00:00 AM Web server time. The Average Daily Ttal is calculated by taking the ttal number f kilbytes sent in the year and dividing by the ttal number f days since the first statistics including the current day. The Tp Hur is the hur f the current day with the mst kilbytes sent. The Average Tp Hur is the hur with the highest average. The average fr each hur is calculated as in Histric Averages belw. The Lw Hur is the hur f the current day with the least kilbytes sent. The Average Lw Hur is the hur with the lwest average. The average fr each hur is calculated as in Histric Averages belw. The Hurly Breakdwn f Day shws Time, Hurly

Page 23 f 50 WebStats User s Guide (Windws Versin) Ttal, Histric Averages and % f Ttal. It als includes the Daily Ttal and the Hurly Average. Time shws the hur f the infrmatin. Hurly Ttal is the ttal number f kilbytes sent in that hur. Histric Averages is the average number f kilbytes sent in that hur. The average fr each hur is calculated by taking the ttal number f kilbytes sent fr that hur in the year and dividing by the ttal number f days since the first statistics including the current day. % f Ttal shws what part f the days kilbytes were sent in the hur. This is calculated by dividing the number f kilbytes sent in the hur by the ttal number f kilbytes sent in the day and multiplying by 100 t get the percentage. Daily Ttal is the ttal number f kilbytes sent in the day. Hurly Average is the ttal number f kilbytes sent in the day divided by 24. It is the same as The Active Daily Average in the 24 Hur Breakdwn f Day. Weekly view - The Weekly view cntains the 365 Day Histry, the Breakdwn f Week, the Summary and the Daily Breakdwn f Week. The 365 Day Histry is divided int weekly units, shwing the ttal number f kilbytes sent in each week. The Breakdwn f Week is divided int daily units. It shws the active and average daily usage by kilbytes sent. The active daily usage by kilbytes is the ttal number f kilbytes sent in each hur. The average daily usage by kilbytes is the average number f kilbytes sent in each day ver the entire year. It is equal t the ttal number f kilbytes sent in that day in the entire year divided by the ttal number f weeks since the first statistics including the current week. The Summary shws the Ttal Fr Week, the Average Weekly, the Tp Day, the Average Tp Day, the Lw Day and the Average Lw Day. In a case where tw r mre days have the same number f kilbytes sent and this number f kilbytes sent wuld make thse days the Tp Day, the Average Tp Day, the Lw Day r the Average Lw Day, the first day chrnlgically frm the start f the week will be reprted. The Ttal Fr Week is the sum f all the kilbytes sent since 12:00:00 AM Web server time n the Sunday starting the week. The Average Weekly Ttal is calculated by taking the ttal number f kilbytes sent in the year and dividing by the ttal number f weeks since the first statistics including the current week. The Tp Day is the day f the current week with the mst kilbytes sent. The Average Tp Day is the day with the highest average. The average fr each day is calculated as in Histric Averages belw. The Lw Day is the day f the current week with the least kilbytes sent. The Average Lw Day is the day with the lwest average. The average fr each day is calculated as in Histric Averages

Page 24 f 50 WebStats User s Guide (Windws Versin) belw. The Daily Breakdwn f Week shws Day, Daily Ttal, Histric Averages and % f Ttal. It als includes the Weekly Ttal and the Daily Average. Day shws the day f the infrmatin. Daily Ttal is the ttal number f kilbytes sent in that day. Histric Averages is the average number f kilbytes sent in that day. The average fr each day is calculated by taking the ttal number f kilbytes sent fr that day in the year and dividing by the ttal number f weeks since the first statistics including the current week. % f Ttal shws what part f the weeks kilbytes were sent in the day. This is calculated by dividing the number f kilbytes sent in the day by the ttal number f kilbytes sent in the week and multiplying by 100 t get the percentage. Weekly Ttal is the ttal number f kilbytes sent in the week. Daily Average is the ttal number f kilbytes sent in the week divided by 7. It is the same as The Active Daily Average in the Breakdwn f Week. Mnthly view - The Mnthly view cntains the 365 Day Histry, the graphical Breakdwn f Mnth, the Summary, the textual Breakdwn f Mnth and the Breakdwn f Year. The 365 Day Histry is divided int mnthly units, shwing the ttal number f kilbytes sent in each mnth. The graphical Breakdwn f Mnth is divided int daily units. It shws the daily usage by kilbytes sent and the verall average daily usage. The daily usage by kilbytes is the ttal number f kilbytes sent in each day. The verall average daily usage is the ttal number f kilbytes sent in the mnth divided by the number f days in that mnth. The Summary shws the Ttal Fr Mnth, the Average Mnthly Ttal and the Average Daily Ttal. The Ttal Fr Mnth is the sum f all the kilbytes sent since 12:00:00 AM Web server time n the first day f the mnth. The Average Mnthly Ttal is calculated by taking the ttal number f kilbytes sent in the year and dividing by the ttal number f mnths since the first statistics including the current mnth. The Average Daily Ttal is the ttal number f kilbytes sent in the mnth divided by the number f days in that mnth. The textual Breakdwn f Mnth shws Day f Mnth, Ttal add % f Ttal. It als includes the Mnthly Ttal and the Daily Average. Day f Mnth is the weekday and full date (Mnth/Day/Year). Ttal is the ttal number f kilbytes sent n each day. % f Ttal shws what part f the mnths kilbytes were sent in the day. This is calculated by dividing the number f kilbytes sent in the day by the ttal number f kilbytes sent in the mnth and multiplying by 100 t get the percentage. Mnthly Ttal is the ttal number f kilbytes sent in the mnth. Daily Average is the ttal number f kilbytes sent in the mnth divided by the ttal number f days in the mnth. The Breakdwn f Year shws the Mnth, Ttal and % f Ttal. It als includes the Year Ttal and Mnthly Average.

Page 25 f 50 WebStats User s Guide (Windws Versin) Mnth is the mnth and the year. Ttal is the number f kilbytes transferred in the Mnth. % f Ttal shws what part f the years kilbytes transferred were transferred in the mnth. This is calculated by dividing the number f kilbytes transferred in the mnth by the ttal number f kilbytes transferred in the year and multiplying by 100 t get the percentage. Year Ttal is the ttal number f kilbytes transferred in the year. Mnthly Average is the ttal number f kilbytes transferred in the year divided by the number f mnths in the year. This will be less than 12 if statistics start later in the year. Range View - The Range view cntains the 365 Day Histry and the textual Breakdwn f Range. The 365 Day Histry is divided int daily units, shwing the ttal number f kilbytes transferred each day. The textual Breakdwn f Range shws Day f Mnth, Ttal and % f Ttal. It als includes the Range Ttal and the Daily Average. Day f Mnth is the weekday and full date (Mnth/Day/Year). Ttal is the ttal number f kilbytes transferred n each day. % f Ttal shws what part f the ranges kilbytes transferred in the day. This is calculated by dividing the number f hits in the day by the ttal number f hits in the range and multiplying by 100 t get the percentage. Range Ttal is the ttal number f kilbytes transferred in the range. Daily Average is the ttal number f kilbytes transferred in the range divided by the ttal number f days in the range. Sessin Time - Ttal time spent by all sessins displays in secnds the ttal sessin time accumulated by all the sessins during the perid. The Usage By Sessin Time reprt shws the average number f secnds in a sessin. This reprt can be viewed by day, week, mnth and range. Daily view - The Daily view cntains the 365 Day Histry, the 24 Hur Breakdwn f Day, the Summary and the Hurly Breakdwn f Day. The 365 Day Histry is divided int daily units, shwing the average number f secnds per sessin fr each day in the year. The average number f secnds per sessin fr each day is calculated by taking the ttal number f secnds during that day and dividing by the ttal number f sessins fr that day. The 24 Hur Breakdwn f Day is divided int hurly units. It shws the average secnds per sessin fr each hur and the histric average secnds per sessin fr each hur. The average secnds per sessin fr each hur is equal t the ttal number f secnds in that hur in the selected day divided by the number f sessins in that hur in the selected day. The histric average secnds per sessin fr each hur is equal t the ttal number f secnds fr that hur in the year divided by the ttal number f sessins fr that hur in the year. The Summary shws the Tp Hur, the Average Tp Hur, the Lw Hur and the Average Lw Hur. In a case where tw r mre hurs have the same value and this value wuld make thse hurs the Tp Hur, the Average Tp Hur, the Lw Hur r the Average Lw Hur, the first hur chrnlgically frm the start f the day will be reprted.

Page 26 f 50 WebStats User s Guide (Windws Versin) The Tp Hur is the hur f the current day with the highest average number f secnds per sessin. The Average Tp Hur is the hur with the highest histric average number f secnds per sessin, as calculated abve in the 24 Hur Breakdwn f Day. The Lw Hur is the hur f the current day with the lwest average number f secnds per sessin. The Average Lw Hur is the hur with the lwest histric average number f secnds per sessin, as calculated in the 24 Hur Breakdwn f Day. The Hurly Breakdwn f Day shws Time, Hurly Ttal, Histric Averages and % f Ttal. It als includes the Hurly Average. Time shws the hur f the infrmatin. Hurly Ttal is the number f secnds per sessin fr that hur, as calculated in the 24 Hur Breakdwn f Day. Histric Averages is the ttal number f secnds per sessin fr that hur, as calculated in the 24 Hur Breakdwn f Day. Hurly Average is the average number f secnds per sessin ver the perid and is calculated by taking the ttal number f secnds during the day and dividing by the ttal number f sessins fr that day. The Histric Average is the ttal secnds in the entire histry divided by the ttal sessins in the entire histry. % f ttal is calculated by dividing the average secnds per sessin fr the hur by the ttal number f secnds in the day and multiplying by 100 t get the percentage. Weekly view - The Weekly view cntains the 365 Day Histry, the Breakdwn f Week, the Summary and the Daily Breakdwn f Week. The 365 Day Histry is divided int weekly units, each shwing the number f secnds per sessin fr the week. The number f secnds per sessin fr each week is calculated by taking the ttal number f secnds fr the week and dividing by the ttal number f sessins fr that week. The Breakdwn f Week is divided int daily units. It shws the number f secnds per sessin fr each day, as well as the histric average number f secnds per sessin fr each day. The number f secnds per sessin (marked active) fr each day is equal t the ttal number f secnds in that day divided by the number f sessins in that day. The histric average number f secnds per sessin (marked average) fr each day is equal t the ttal number f secnds fr that day in the year divided by the ttal number f sessins in that week day in the year. The Summary shws the Tp Day, the Average Tp Day, the Lw Day and the Average Lw Day. In a case where tw r mre days have the same number f secnds per sessin and this number wuld make thse days the Tp Day, the Average Tp Day, the Lw Day r the Average Lw Day, the first day chrnlgically frm the start f the week will be reprted. The Tp Day is the day f the current week with the highest number f secnds per sessin. The Average Tp Day is the day with the highest ttal number f secnds per sessin, as calculated abve in the Breakdwn f Week. The Lw Day is the day f the current day with the lwest number f secnds per sessin.