h I f Thg IT Sh Wk Th Th/D 2004 m / m Nh B Fw h wk : h://hwk../h mm B, Nh, "m / m" (2004). Th. h I f Thg. fm Th M' j gh f f h Th/D IT Sh Wk. I h f Th hz m f IT Sh Wk. F m fm, hwk@..
h I f Thg g f M S m / Sm B Nh h B MU/SEI S Fw IBM Sm/Sfw h M h I M Bk F V 1.0, 08/25/04 1
g: N f hg N f hg, h Fw Sg, m / Dm, B Mgm Sh f Thgh, K, qm Smm (B/Th), Dm Mhg, h 1 m L h 1 B Ig Em h 1 D Wh Shm h 1 - IT T Om m / Sm w/ OBS wkfw m, W S f g hg h QMS m, Dm Mgm Sm h f gz/j m, Exm. F V 1.0, 08/25/04 2
N f hg Sz Mhg/ f g m/, Sz W S m w/wkfw g, B M h g g h h h h g h f gz, Ex H M w I H M g, Ex / I H M g, QMS m f,, wk HOBE UML (-gg f gg gh m f ), -Tm hz W S m w/wkfw h k h QMS hg h (hgg f m). Zhm SO h m m f mgm Ifm (-wh, MOL, S = /If) F V 1.0, 08/25/04 3
h Fw Sg I f h j, I f h fwg: w wk h- wkh ff EEM, Exm gz j f g m /, wh h.d h m, D h h IT f, S m/fw m mhg m m g, S B mhg, S IT T, m wh Mm (MOL) F V 1.0, 08/25/04 4
B Mgm Sh f Thgh D. M. h, h.d: B f m, Sg Fm, (B Thg Sg m m ). m, / S I, D Sg S fm S- whg. S- S hg Mh : Sg ( Sm Mg) F F M g M U / Sfw Egg I h I f Thg Gg I f Thg F V 1.0, 08/25/04 5
K gg m wh m Omg h I' Dmm "Th mhg h w m f gz h w h f f. h, Th I' Dmm,, H B Sh, 1997 Mgg I fm m / f Vw g m f h g h hfg f m F V 1.0, 08/25/04 6
qm Smm (B/Th), M h: f m g, Tfm f fm w, I g f fm w fm,, /, Dm f h m h fm w I, h g hgh mm q w Thg h: W- m m D Wh /m f g & Oj O D /m f g B Ig m f -mg F V 1.0, 08/25/04 7
Dm Mhg Zhm Fmwk, SO, L Dg hq Dm Mhg, g Dm Mhg, S Dm Mhg F V 1.0, 08/25/04 8
m L Exg Sm D M D U M F MOL Eg. Q M ETL m / Sm OL & MOL S Mg g & MOL Vw S Lg Og. D H S F V 1.0, 08/25/04 9 Bw
D Mg & ghm fg, f B T, Tg Mkg, Ug, mg Eff, ff Mk Sgm, Mm- g, g, h, D T / - ghm, V h Nwk, g ghm F V 1.0, 08/25/04 10
B Ig Em Dg h D Wh D Wh & Q D S Sm D M D Mg / M F Eg. M Q Lg O D S OO DW D g / Q F V 1.0, 08/25/04 11
D Wh Shm D Bk fhg Oh g fmg U/Nw D D Wh D M OL DSS D Mg F V 1.0, 08/25/04 12
Ifm Thg T D Whg ETL Q, Ig Sg, Wh Mgm SS Ig D & Tx Mg, Fg, Omz & Mgm S, S, Q Imm SS B Ig E G, OL, W Em, W Thg, Ig Thg B Oj OO D Uf Mg Lgg (U) gmmg Lgg: SS, V ++, J F V 1.0, 08/25/04 13
m / Sm w/ OBS wkfw m m F w L N = = W W h h S S ( ( x x / )? )? S S = = W W h h,, g g m m,, / / f f?,?, O O j j = = W W h h g g h h?,?, m m T T m m = = W W h h g g g g h h m m?? E E m L N m = W h h D L N m = W h h D q m? q m? O N D U T O = W h h f h O = W h h f h q q m m?,?, O O j j E E = = W W h h h h m m m m m m h h g g?? E V I E W w f h 3 m w f h 3 m h h F O L L O W - U E E / / O O B B S S g g / / f f m m m m m m L O S U E m m w w F V 1.0, 08/25/04 14
m / Sm w/ OBS wkfw m F w h 1,, w w 3 3 q q h 2 w w h h h h h h h 3 m m m m h 4 w w f f m m f m m f j j N O T E : T h 4 K h :,, M g, g m M g O w F V 1.0, 08/25/04 15
m / Sm w/ OBS wkfw m O B S F w h 1 O B S, O B S, w w 3 3 q q,, q h q h h 2 w w f f m m m m f f j j N O T E : T h 3 K h :,, g m M g O w F V 1.0, 08/25/04 16
m / Sm w/ OBS wkfw m O B S F w h 1 O B S, O B S, w w 3 3 q q,, q h q h h 2 w w f f m m m m f f j j N O T E : T h 3 K h :,, g m M g O w F V 1.0, 08/25/04 17
W S f g hg h QMS m T f g m T g f gm f N G ISD w : g h z g h gm f g f g f h gm g h gm w h N G ISD m h h h D S, h W, h D S, M g, h f D m, S, g m. D Sm D S m T h D S h f h I SD. T h D S f h F L, m z x f h q m f ISD N G ISD. I x w h. D S w h N G ISD f m h I g. F IO, D S m f W - m h h (f w ) k h IO. g m h z O N W z W z T g D S m O W z T h W w h g m O w ( h gm M g) h g m, h z h gm O w, h z h gm, h h w h gm f m f, h, g m f h g. T h W h f f h g D -02 -T. S F m S T m S O G D O D G O m D S m D S D S w h j O w g f h gm w h h h w f h gh f h W g g. D m m V f m g N D w h D I S m. D O g m h z m S Im m g U D S m B D S O B D S m O D U V I U h z Y g m h z S U V I U h z I Y G D D f S B D S L f m O S / O h g m D S L g E I & S S h g g m h z L I L f m m & S I I & S I I I O U S D g m g g m h z Q O g z S mm D S g m L N ID. O h D L g E g m h z L S L q W k U S D S g m L N I D. D D L 01, L 03, L0 6, N I f L, D, F, M Tx O h D -0 2 -T G I I I D -0 2 -T T m W z E x g m I D -02 -T I F V / U gm D -0 2 -T g. I w I T g Y E E B D B D B D ( D -1 5 ) I T g q Y T g D T I N E V E N T I D D f S O h ( ) f m g m N T g D N O D T I D Y EE O Z F D- O M D -X T D -X D D F V 1.0, 08/25/04 18
Fmwk f Sg B B Oj B Sg B If, Dm, Ehm, M, O Mgm, q, S, Imm, Tg Dm Dm D Mk m F h Mg Ifm D Sg f h Mg q/s Sg B h D m g mhg Mg Imm hgh q mh D hm mhg Mg hg hgh q mh D m mhg Mg F D g mhg D mg Hm D mhg D g D q mhg M QS9000 g D mm hg M gm g D D D m F V 1.0, 08/25/04 19
Fmwk f IT Sg Og-L IT Oj IT Sg IT Sg h Ogz L Df Q Mg Omzg Dm / Dm / Dm / Ogz F Ogz Df D Ig Mgm Ogz Tg Ogz q S Q Mgm f Q Ogz fm Ogz Thg I I Dm Ogz D., Ehm, M, S, O. Ogz M Ogz Q Ogz Imm, Dm Ogz Ig J w k Mgm F V 1.0, 08/25/04 20
Fmwk f IT T j IT T h D / Dm L Mg Df Dm D Ig Mgm Tg q S Dm, Ehm, M, S, O. fg Mgm Q Dm L Imm Ig J w k Mgm Dm m qm Th S Ig Ig Vf V j g j Mg qm Mgm F V 1.0, 08/25/04 21
Fmwk f IT I-L IT O h j L Ex/Mg Dm Wk I D Ig Mgm Tg q S (Mgg gm) Dm, Ehm, M, S, O. fg Mgm Q Dm L Imm Ig J w k Mgm Th S Ig Ig Vf V j g j Mg qm Mgm Mm F V 1.0, 08/25/04 22
Dm Mgm Sm Th w h f wh gm Lf 1 (M) fm (M) & (M) 1. T L E V B g (M) 2. D E V B g_ (M) 3. Ig Mgm h g (M ) 4. Ig Th h g (M) HW, ILS, SE, SW 5. k Mgm Ex (M) 6. Ex Tg (M) 7. Tm Lh Ex (, IT,,.) (M) 8. S S S w (IWT, Mj S, WF Ex,.) (M) Dm Sm Dg h (M) h (M ) 1. D Dg 1. qm (HW) (SW) (ILS) (M) Egg (M) 2. 2. Sm h D (M) Dm 3. Sm Dg (SW) (HW) (ILS) (M) (S) (M) 4. Hgh L Dg 3. Dm (HW) (SW) (ILS) (M) T (HW) (SW) 5. Sm I&T Sg (ILS) (M) (M) 4. Sm I&T (M) 6. Sm I&T Dg (M) 5. T (M) F-S h (M) 1. D f Mfg & T (M) 2. F (M ) 3. O Eq. & T (M ) 4. D g (M ) M, & (M) 5. O w M (M) 6. Vf w M (M) 7. B (M) 8. T (M) 9. /wk (M) 10.F (M) 11.k & Sh (M) 12. fm Dm (M) 9. gm M gm ( /Sh D) (M) 10. gm S (M) (DM) (k) (Sh) ($$) (M) 11. Th Ex Mgm (SE) (SW) (HW) (ILS) (S) (M) W (M) 13. Th W- (M) 14. W- (M) F Lg: k x f f, k (M) f m. Ex M gm (M) 12. Mgm (M) F V 1.0, 08/25/04 23 H E k x Iz m m F (F)
IT f S f h 3 5 IT f f (w f h w f g h IT ) IT : q/s Sg B h qm Dm,, Mgm Sm Dm Dm fg Mgm Q Imm Mm S : Th h f h fw: MMI ISO SIE 15504 ISO 12207 ISO 9001: 2000 F V 1.0, 08/25/04 24
Smm Lg GM j L 3 f h SW-MM, MMI, O m h wh h m, QMS h h wh h f h f gz j. Mg fw. F V 1.0, 08/25/04 25