Transportation Management Center s Mission

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Bureau of Transportation Systems Management & Operations (TSMO) NH Department of Transportation s Mission Transportation excellence enhancing the quality of life in New Hampshire. Transportation Management Center s Mission The Transportation Management Center's mission is to detect, verify, and respond to incidents that affect the state transportation network. It serves to improve traffic operations, provide the public with current, accurate and useful travel and commuter information that promotes safe and efficient travel, as well as facilitates the maintenance of New Hampshire's transportation system.

New Hampshire Transportation Management Center Coverage Areas by District The State of New Hampshire is divided into six Districts and the New Hampshire Turnpike System comprising of approximately 9, lane miles. 3 ITS Equipment List Closed Circuit Television (CCTV) Cameras CCTV cameras are used to pinpoint and monitor traffic events so that information can be disseminated quickly and accurately. Dynamic Message Signs (DMS) DMS aid in sending messages to motorists to inform them of traffic events that may be impacting their route ahead. Total Total 79 9 Road Weather Information System (RWIS) A RWIS collects and displays data from a network of pavement and atmospheric sensors to provide site specific weather and pavement surface condition information. Variable Speed Limit Sign (VSL) VSL are speed limits that change based on road, traffic, and weather conditions. 9 Page of 9

Summary Unplanned Incidents Operators log information about each unplanned incident including date/time, location, traffic impact, and duration. Current Month Total Total Incidents,83 Planned Incidents Operators log information about each planned incident including date/time, location, traffic impact, and duration. Total Planned Incidents 8,79 Communication Operators log all incoming and outgoing control room communications, engaging various incident responders and stakeholders. Total Calls 3,8 3, Work Zones Communication Construction related activities or communication that s outside of planned incidents. Total Construction Calls, DMS Messages All changes to DMS are logged and reviewed. Total Messages 9,93 77, Public Outreach Operators use Twitter and nhtmc.com to inform motorists about traffic events and other road related information. Total NHTMC.com Webpage Users,887 8, Page 3 of 9

Unplanned Incidents 8 8 8 7 8 9 9 8 7 9 9 a.m. a.m. a.m. 3 a.m. a.m. a.m. a.m. 7 a.m. 8 a.m. 9 a.m. a.m. a.m. p.m. p.m. p.m. 3 p.m. p.m. p.m. p.m. 7 p.m. 8 p.m. 9 p.m. p.m. p.m. Increased staffing within the TMC is necessary during normal business hours to better facilitate daily operations while also managing unplanned incidents. Incidents are tracked by the time at which the operators are notified of the start of the event. Current Month Incidents by Type 3, % 8, 9% This graph shows the type of incident totals for the month., 7% Types of Incidents: No Closure: No lane closures occurred during the incident. Partial Closure: Only a part of the roadway was closed. Full Closure: All lanes were closed during the incident. No Closure Partial Closure Full Closure 7 3 Current Month Incident Duration This graph shows the duration history of incidents. 8 7 8 3 <3 Minutes >3 & < Minutes 3 > & < Minutes 3 7 > Minutes Current Month Incident by Road This graph shows which type of roadway the incidents occurred on. 8 3 Local Roads NH Routes Interstates Page of 9

Planned Events 3 3 9 3 3 3 a.m. a.m. a.m. 3 a.m. a.m. a.m. a.m. 7 a.m. 8 a.m. 9 a.m. a.m. a.m. p.m. p.m. p.m. 3 p.m. p.m. p.m. p.m. 7 p.m. 8 p.m. 9 p.m. p.m. p.m. Additional staffing within the TMC is necessary during peak hours to meet the demands of daily planned operations. Planned Events are tracked by the time at which the operators are notified of the start of the event. Current Month Incidents by Type, % 8, % 9, % This graph shows the type of incident totals for the month., % Planned Events that impact the roadway, shoulder, or a ramp include events such as construction, bridge maintenance, or road maintenance. Each type will result in a partial closure or full closure. Construction (Partial Closure) Bridge Maintenance (Full Closure) Bridge Maintenance (Partial Closure) Road Maintenance (Partial Closure) Current Month Incident Duration This graph shows the duration history of incidents. 7 3 3 3 9 < Hours > & <8 Hours >8 Hours Current Month Incident by Road This graph shows which type of roadway the incidents occurred on. 8 8 Local Roads NH Routes Interstates 7 Page of 9

Communication Current Month Calls by Type Dispatchers receive different types of calls throughout the day. They log the type of call and review this information monthly. Disseminated Weather Related Information Current Month By Type This graph shows the type of weather related information that was disseminated to various other agencies. Totals This graph shows the total weather related information that was disseminated for the year so far., 3%, % 33 83 DTN Local Hourly Forecast Environmental Monitoring, 87% Road and Weather Reports NWS Warnings Environmental Monitoring Road and Weather Reports DTN Meterlogical Forecasts DTN Local Hourly Forecast Page of 9

Work Zone Communication Current Month Construction Calls This graph shows the different types of construction related calls that dispatchers receive. Incidents Occurring in Work Zones This graph shows the total number of incidents reported on Work Zone Crash Reports from the Bureau of Construction.. 8 7 3 7 Past Month Current Month Current Year Incidents Occurring in Work Zones by Location 8 7 7 The graph to the left shows the incidents occurring in work zones by district for the current month and for the current year. The map to the right shows the current year total for incidents occurring in work zones by district. 7 3 3 9 3 Totals December District District District District 3 District District 3 9 Page 7 of 9

DMS Messages Current Month Messages by Type Total Messages, %, 7%, % 77 9, % 3 77, 8% 398 988, % 8, % Weather Incidents Construction PSA Congestion Travel Time Other This graph shows the type of message that was relayed to the public by being displayed on the dynamic message sign (DMS). 8 Total Messages Highest Month October Lowest Month April This graph shows the total messages that were posted to DMS for the year so far. It also shows the months with the lowest and highest messages that were posted. Current Month Total Messages Posted by Board E 7. 93 N.3 7 93 S 8. 8 E.8 93 N 3. 9 N. 3 E 3. 93 N 3. 9 N. 3 E 3. 7 93 N 3. 77 9 N 3. W. 3 93 N 3.8 9 9 N.8 3 W. 8 93 N 7. 9 N 3. 93 N 8.8 3 93 N 7. 9 S. 7 93 S. 73 93 N 8. 7 9 S 3. 3 93 S.8 93 N 99. 7 9 S 7. 8 E 98. 7 93 S 7. 7 FEE N. 89 N.8 93 S. FEE N. 89 N 8. 3 93 S 3. 7 FEE N 8.8 89 N 8.8 8 93 S 7.8 73 FEE N. 9 89 N 3. 8 93 S 3. FEE S 8. 3 89 N 3.8 7 93 S 3. ST N. 9 89 S.8 3 93 S 39. ST N 9. 89 S 3. 93 S 8. 7 ST S. 38 89 S. 9 93 S 7. ST S 3. 89 S. 3 93 S 8.8 ST S 3. 89 S 7. 93 S 7. 97 ST S 7.8 89 Page 8 of 9

Public Outreach Current Month NHTMC Website New/Returning Visitors Desktop/Mobile Visitors New Visitors Returning Visitors Desktop Visitors Mobile Visitors.%.% 8.% 8.%.%.%.%.%.%.%.%.% January February March April May June July August September October November December January February March April May June July August September October November December This graph shows the ratio of new/ returning users that visited the NHTMC website. A new visitor is a user accessing the website for the first time. A returning visitor is a user who has accessed the website earlier. This graph shows the ratio of desktop/mobile visitors that accessed the NHTMC website. 8,8 Twitter Followers Who is Re-Tweeting Real Time Traffic Information? The Highway Monitor NH 93 The Highway Monitor MA9 The Highway Monitor MA9 I93NH Traffic Hey Did You Hear Safe Roads Alliance Right Now I/O Feed UEA Trip Notification National Emergency Alerts NE NewHampshireProblems WMUR Josh Judge WMUR Sean McDonald WMUR Rosa Valentin WMUR Jennifer Gannon WMUR Melinda Davenport WMUR Jim Foley WMUR New Hampshire News Megan Carpenter Fox /ABC Rose Spillman YCN News SCG-TV 3 Salem Community TV WZID Susan Roantree WZID 93.3 The WOLF WOKQ97 99. Frank FM 9 WEMJ-AM Radio Nashua CC OC Radio Portsmouth Union Leader.com Seacoastonline.com Londonderry News Tweet NH Laconia NH Police Town of Peterborough Boston Special Officer Granite State Police The Mall at Fox Run Manchester Schools SAU #37 Concord NH Patch Record Enterprise Veterans Count Red Cross NH New Hampshire AFL-CIO Hampton Inn Concord NHGCD NH Finest Market Tweet Vermont Adopt a Highway Rockingham Alerts Vista Vacations WeeksActLegacyTrail Motor City Lawrence Ma. City of Dover NH Middleton NH Police Valley News Commuter Boston EastWestExpress Transport NH NH Economy NHFamilyLiving.com NH Potholes Southern NH Emergency Alerts Live Incidents US J Traffic Action Page System Page 9 of 9