Why Dn t They Get It?? A 60-minute Webinar NEURO LINGUISTIC PROGRAMMING NLP is the way we stre and prcess infrmatin in ur brains, and then frm the wrds we use t cmmunicate. By learning abut NLP, yu can adjust yur style f cmmunicatin t that f thers and imprve its effectiveness. NLP STYLE CHARACTERISTICS VISUAL peple make up abut f the ppulatin. Characteristics f visual peple: great gd paint wrinkles nt distracted by They use wrds like They learn by. Prfessins: Examples f well-knwn peple wh might be visual: Visual ~ phrases: This lks gd t me. I need t see prf. I can t quite picture that. ~ ther characteristics: Truble remembering verbal instructins Draw pictures in the air with their hands Get bred with lng verbal explanatins Express their pint f view Write the name f smene in yur life wh may be visual: 877-216-5781 LINDA BRUNO Linda@LindasWrkshps.cm www.lindaswrkshps.cm Online ~ Sessin #14 f FLW CSI ~ 1.0 ~ 03.15 1
AUDITORY peple make up Characteristics f auditry peple: thrughly distracts fcus n * hear withut appear less f the ppulatin. psture wrkspace clthes They use wrds like They learn by. Prfessins: Examples f well-knwn peple wh might be auditry: Auditry ~ phrases: This sunds gd t me. I hear yu lud and clear. I d like t vice my pinin. ~ ther characteristics: Demnstrate feelings with their vices Can crss ver t verbal (auditry digital) Turn ear tward yu t cncentrate (r clse their eyes) Tend tward analytical Write the name f smene in yur life wh may be auditry: KINESTHETIC peple make up Characteristics f kinesthetic peple: varies dress fr n desk relaxed psture f the ppulatin. wrk area laugh rganizers riented They use wrds like 2
They learn by. Prfessins: Examples f well-knwn peple wh might be kinesthetic: Kinesthetic ~ phrases: This feels gd t me. I can t handle this. I m leaning tward a decisin. ~ ther characteristics: Emphasis n feelings and emtins Make decisins n gut feelings Want t impress their view n yu Sensitive t the undercurrent Write the name f smene in yur life wh may be kinesthetic: T experiment, ask a casual acquaintance a questin like, D yu live in the city r the cuntry? Fllw up with, D yu like it? Then find ut why they d r dn t like where they live. The wrds they use as they answer these questins will ften indicate their cmmunicatin style. SO...HOW CAN YOU USE THIS INFORMATION WITH PATRONS? LET S TAKE A LOOK Using technlgy, if they are: Visual Auditry Kinesthetic Lcating infrmatin in the library, if they are: Visual Auditry Kinesthetic In what ther ways and circumstances might yu use yur new knwledge f cmmunicatin styles t imprve yur cmmunicatins? 3
IDENTIFYING THE 3 MAJOR COMMUNICATION STYLES THE NLP TEST Instructins: After reading each statement, chse the answer that best describes yu (it may nt be the perfect answer, just the best answer). Then ttal yur A s, B s, and C s, and recrd them in the spaces shwn at the end f the test. Then recrd yur primary and secndary style f cmmunicatin. 1. When yu have leisure time, yu prefer a. watching TV, painting, phtgraphy, reading b. listening t CDs, the radi, the sunds f nature c. ding smething physical, athletic, r using yur hands 2. When yu walk int a rm, the first thing yu like abut it is a. it lks gd b. it s quiet c. it just feels gd 3. Yu learn mst easily when yu a. watch smene demnstrate what t d b. are given verbal instructins c. get hands n experience 4. The last time yu tk a trip, what was the thing yu enjyed best abut the area? a. what yu saw b. the sunds yu heard c. hw it made yu feel 5. When yu slve a prblem, yu a. keep lking at alternatives until the pieces cme tgether b. talk abut new appraches until smething clicks c. fit pssibilities tgether until yu get a feeling f balance 6. T verify the accuracy f yur spelling, yu a. lk up the wrd in a dictinary b. sund ut the wrd c. get a feeling fr the wrd 7. When yu are driving smewhere new, yu a. use a map and watch fr signs b. ask smene fr directins and listen carefully c. trust yur sense f directin abut which way t g 8. It is imprtant when yu g t sleep that a. the rm is dark b. there is nly sft, muted sunds r n nise c. the bed feels cmfrtable 9. When yu are talking t smene, yu a. lk at the persn intently t see what he is saying b. listen clsely s that yu can hear what he is saying c. physically lean in s yu can try t get in tuch with what he is saying 10. If purchasing a new car, the first thing yu like abut it is a. the way it lks b. the price c. the way it feels when yu sit in it 11. What yu ntice mst abut peple is a. the way they lk r dress b. the way they sund when they talk c. hw they mve r carry themselves 4
12. When yur prblems get yu dwn, it helps t a. write dwn everything t see it clearly b. talk and listen t smene c. cry, scream, r slam a dr 13. When yu have a lt f things t d, yu a. make a list b. keep reminding yurself abut the things that need dne c. feel anxius until all r mst f the things are dne 14. When yu g t the beach, the best thing abut it fr yu is a. the view f the sand, water, and sky b. the sund f the water, wind, and birds c. the feel f the warm sand n yur feet and the sun n yur skin 15. Yu mst enjy bks r magazines that a. have a lt f beautiful pictures b. discuss interesting tpics c. cver sprts, activities, r crafts 16. The way yu tell if a persn is in lve with yu is by a. the lk in their eyes when they lk at yu b. the way they say I lve yu c. the way they tuch yu 17. It is easier t be with yur friends when a. yu are cmmunicating by playing cards r watching TV b. yu are having gd cnversatin r listening t music c. yu play sprts 18. Ging t a mvie, the thing yu enjy the mst is a. the visual effects b. the sund track c. the feelings the mvie creates fr yu 19. The first thing yu ntice when yu wake up in the mrning is a. the sun streaming dwn r that it s vercast b. the sund f the wind, rain, r birds singing c. the cmfrtable warm bed r the sthing cl sheets 20. Yu feel best abut yur career when a. yu see yurself mving up the ladder r see yurself making a difference b. yu verhear a cmpliment abut yurself c. yu get a great feeling f satisfactin RESULTS: Number f A s (visual) Number f B s (auditry) Number f C s (kinesthetic) I scred highest in My secnd highest scre was Yur highest number is yur primary cmmunicatin style. The lwest number is usually the type f persn yu have truble cmmunicating with. The clser yur numbers are, the mre balanced yur cmmunicatin skills are (this means yu are mre easily able t relate t many different types f individuals with different cmmunicatin styles). Nte t self: I can nw use this knwledge t: 5