4. 1. PROGRAM: Architectural Technology CODE: A40100 DEGREE: Associate in Applied Science DESCRIPTION/PURPOSE

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1 ARCHITECTURAL TECHNOLOGY DESCRIPTION/PURPOSE PROGRAM: Architectural Technology CODE: A40100 DEGREE: Associate in Applied Science The Architectural Technology curriculum prepares individuals with knowledge and skills that can lead to employment in the field of architecture or one of the associated professions. Students receive instruction in construction document preparation, materials and methods, environmental and structural systems, building codes and specifications, and computer applications as well as complete a design project. Optional courses may be provided to suit specific career needs. Upon completion, graduates have career opportunities within the architectural, engineering, and construction professions as well as positions in industry and government. At participating universities, graduates may continue their education toward a bachelor's degree in related fields. PROGRAM MEASUREMENTS 1. A. Operating Cost: Definition - Operating costs are defined as state funded operating expenditures such as supplies, travel, salaries and fringes, equipment repairs, software, service contracts, etc. It does not include major equipment expenditures, books or grant funds such as the Kate B. Reynolds Grant or other grant sources which may be providing substantial financial support to a program. -$151, B. Equipment Expenditures: - $1, Source: Business Services 2. Enrollment: Unduplicated Year Annual Headcount 92 Source: Curriculum Registration Report and ICR FTE (Full Time Equivalent) (Annualized Semester FTE) Source: Annualized Semester FTE by College by Program Area, CCRE Certification/Licensure exam passing rate: Not 4. 1

2 ARCHITECTURAL TECHNOLOGY 4. Advisory Committee meetings: Did the committee meet in the last year? (Dates) 12/13/99 3/15/01 Are minutes of the meeting on file? Yes Yes Source: Department Chair or Lead Instructor 5. Goal Accomplishment: GRADUATES Sample Size 11 Response Rate 11 or 100% a. My goal(s) for attending CFCC were: Graduates Receiving a degree, diploma or certificate from CFCC 8 or 73% Preparing for/getting a new job 2 or 18% Improving existing job skills 0 Transferring to a four year college/university 1 or 9% Personal interest 0 Other 0 b. I accomplished my goal(s) for attending CFCC: Graduates Yes, completely 6 or 55% Yes, partially 5 or 45% No 0 c. If you did not accomplish your goal(s) for attending CFCC, which of the following describes why you did not achieve that goal(s)? Job conflict 0 New employment 0 Financial hardship 0 Family conflict 0 Joined the military 0 Child care problems 0 Medical Problems 0 Moved to a new area 0 Lack of interest in pursuing course of study 0 Dissatisfied with the services offered 0 Dissatisfied with the quality of instruction 0 Other 4 Source: Graduating Student Opinion Survey, Student Development Graduates 4. 2

3 ARCHITECTURAL TECHNOLOGY NON-COMPLETERS/EARLY LEAVERS Sample Size 26 Response Rate 2 or 8% a. My goal(s) for attending CFCC were: Non-Completers/ Early Leavers Receiving a degree, diploma or certificate from CFCC 1 or 50% Preparing for/getting a new job 0 Improving existing job skills 1 or 50% Transferring to a four year college/university 0 Personal interest 0 Other 0 b. I accomplished my goal(s) for attending CFCC: Non-Completers/ Early Leavers Yes 0 Yes, partially 1 or 50% No 1 or 50% c. If you did not accomplish your goal(s) for attending CFCC, which of the following describes why you did not achieve that goal(s)? Job conflict 0 New employment 0 Financial hardship 0 Family conflict 0 Joined the military 0 Child care problems 0 Medical Problems 0 Moved to a new area 1 Lack of interest in pursuing course of study 0 Dissatisfied with the services offered 0 Dissatisfied with the quality of instruction 0 Other 1 Source: Early Leavers Survey, Student Development Non-Completers/ Early Leavers 4. 3

4 ARCHITECTURAL TECHNOLOGY 6. Employment Rate: Sample Size Response Rate *Employed % Employed *Employment status percents are calculated using the number of responses. Includes students in both related and unrelated employment, continuing their education, and/or active duty in the military service. Source: Graduate Employment Survey, Career and Testing Services 7. Employer Satisfaction: New Program/ No Data Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Source: Employer Satisfaction Survey, Career and Testing Services Somewhat Dissatisfied Dissatisfied Blank 8. Student Satisfaction: GRADUATES Sample Size 11 Response Rate 11 or 100% Level of satisfaction with: Year Not Neutral Dissatisfied Dissatisfied Your Educational Program Overall quality of my academic program Overall quality of Cape Fear Community College Opportunity to evaluate my instructors Quality of classroom materials (handouts, syllabi, etc.) Academic advising by the department Availability of my advisor or 27% 6 or 55% 2 or 18% or 27% 5 or 45% 2 or 18% 1 or 9% or 27% 6 or 55% 2 or 18% or 18% 6 or 55% 2 or 18% 1 or 9% or 27% 4 or 36% 4 or 36% or 36% 4 or 36% 3 or 27% 0 0 Classroom equipment or 36% 5 or 45% 2 or 18% 0 0 Laboratory equipment or 18% 6 or 55% 3 or 27% 0 0 Software used in classes or 27% 6 or 55% 1 or 9% 1 or 9% 0 Student Development Services Admissions or 50% 2 or 20% 2 or 20% 1 or 10% 4. 4

5 ARCHITECTURAL TECHNOLOGY Level of satisfaction with: Year Not Registration Neutral Dissatisfied Dissatisfied or 36% 3 or 27% 3 or 27% 1 or 9% Orientation Program (upon entry to CFCC) ASSET Placement or 9% 1 or 9% 3 or 27% 4 or 35% 2 or 18% or 9% 1 or 9% 4 or 36% 4 or 36% 1 or 9% 0 Career and Testing Services or 9% 1 or 9% 4 or 36% 5 or 45% 0 0 Counseling Services or 9% 2 or 18% 3 or 27% 5 or 45% 0 0 Financial Aid Services or 18% 2 or 18% 2 or 18% 5 or 45% 0 0 Student Activities or 9% 0 5 or 45% 3 or 27% 2 or 18% 0 Student Athletics or 18% 0 3 or 27% 4 or 36% 2 or 18% 0 Availability of student development staff Helpfulness of student development staff Other CFCC Services Food Services or 9% 1 or 9% 4 or 36% 5 or 45% or 9% 1 or 9% 4 or 36% 5 or 45% or 9% 3 or 27% 4 or 36% 2 or 18% 1 or 9% Bookstore or 9% 4 or 36% 2 or 18% 4 or 36% 0 Printed information about programs (such as schedules, brochures, catalog, etc.) Parking or 9% 6 or 55% 4 or 36% or 18% 7 or 64% 2 or 18% Campus Safety/Security or 18% 2 or 18% 5 or 45% 1 or 9% 0 Overall maintenance of college grounds Overall maintenance of college facilities Availability of the business office staff Helpfulness of the business office staff or 9% 6 or 55% 3 or 27% 0 1 or 9% or 9% 5 or 45% 4 or 36% 0 1 or 9% or 9% 1 or 9% 3 or 27% 5 or 45% 1 or 9% or 9% 4 or 36% 4 or 36% 2 or 18%

6 ARCHITECTURAL TECHNOLOGY Level of satisfaction with: Year Not Center for Academic Enhancement (CAE) Tutorial assistance Neutral Dissatisfied Dissatisfied or 18% 2 or 18% 1 or 9% 6 or 55% 0 0 Assistance with computers and applications or 9% 2 or 18% 6 or 55% 2 or 18% 0 0 Learning Resources Center (LRC) Book collection or 18% 4 or 36% 5 or 45% 0 0 Serials: professional journals, magazines, newspapers Availability of staff or 18% 5 or 45% 4 or 36% or 27% 7 or 64% 1 or 9% 0 0 Helpfulness of staff or 27% 5 or 45% 2 or 18% 1 or 9% 0 Hours of operation or 9% 3 or 27% 4 or 36% 3 or 27% 0 0 Access to latest research technology Audiovisual collection or 27% 4 or 36% 4 or 36% or 9% 2 or 18% 3 or 27% 5 or 45% 0 0 Within my degree program or because of my experiences at CFCC, I Acquired a basic knowledge in the humanities, social sciences, natural sciences and mathematics. Have skill in the basic use of computers. Felt academically challenged. Year Not Strongly Agree Agree Neutral Disagree Strongly Disagree or 9% 3 or 27% 5 or 45% 2 or 18% or 64% 4 or 36% or 27% 4 or 36% 3 or 27% 0 1 or 9% Developed the ability to write effectively. Felt adequately prepared for employment or to transfer. Developed the ability to express myself effectively through speaking. Felt the technology introduced in my program was up-to-date and current with today s workplace or 9% 3 or 27% 5 or 45% 2 or 18% or 18% 4 or 36% 4 or 36% 1 or 9% or 9% 2 or 18% 6 or 55% 2 or 18% or 9% 7 or 64% 2 or 18% 1 or 9%

7 ARCHITECTURAL TECHNOLOGY Within my degree program or because of my experiences at CFCC, I Felt the developmental courses I have taken prepared me for college level work. Would recommend my program of study to others. Would recommend CFCC to others. Year Not Strongly Agree Agree Neutral Disagree Strongly Disagree or 9% 4 or 36% 4 or 36% 2 or 18% or 9% 4 or 36% 5 or 45% 1 or 9% or 44% 4 or 44% 1 or 11% 0 0 Source: Graduating Student Opinion Survey, Student Development NON-COMPLETERS/EARLY LEAVERS Sample Size 26 Response Rate 2 or 8% Non-Completers/Early Leavers Not Neutral Unsatisfied Unsatisfied Overall quality of academic program. 0 1 or 50% 0 1 or 50% 0 0 Overall quality of the college. 0 1 or 50% 1 or 50% Source: Early Leavers Survey, Student Development 9. Program Strengths, Weaknesses, Recommendations, and Action Plans: It is the responsibility of the faculty to use the information in the program review reports for improvement as needed. Lead instructors review the data and respond by generating the strengths, weaknesses, recommendations and action plans outlined below. Program improvement is also documented annually in the curriculum assessment plans which address student outcomes and in the budget proposals which are used to request funds to implement program action plans. Program Strengths: 1. Overall quality of academic program 2. Up to date technology 3. Laboratory equipment and software Program Weaknesses: 1. Quality of classroom materials Recommendations: 1. Improve quality of classroom materials Action Plans: Program Plans 1. Implement departmental format for all instructors for course syllabi, handouts and other classroom materials. Source: Lead Instructor 4. 7

8 CHEMICAL TECHNOLOGY DESCRIPTION/PURPOSE PROGRAM: Chemical Technology CODE: A20120 (Formerly T037) DEGREE: Associate in Applied Science The Chemical Technology curriculum prepares individuals for work as analytical technicians in chemical laboratories associated with chemical production, environmental concerns, pharmaceuticals, or general analysis. Course work includes general chemistry, organic chemistry, introductory chemical engineering, qualitative analysis, and quantitative analysis, including such instrumental techniques as spectroscopy (UV-Vis, IR, AA) and chromatography (GC, LC). Students also utilize computerized data collection, reduction, and graphic presentation. Graduates should qualify as entry-level chemical laboratory technicians. Their duties may include chemical solution preparation, raw material, product or environmental sampling, and/or sample testing via wet chemistry or instrumental techniques. PROGRAM MEASUREMENTS 1. A. Operating Cost: Definition - Operating costs are defined as state funded operating expenditures such as supplies, travel, salaries and fringes, equipment repairs, software, service contracts, etc. It does not include major equipment expenditures, books or grant funds such as the Kate B. Reynolds Grant or other grant sources which may be providing substantial financial support to a program $105, $127, $116, $122, $131, $131, $130, $163, B. Equipment Expenditures: $7, $17, $ $ $19, $ $17, $14, Source: Business Services 2. Enrollment: Unduplicated Year Annual Headcount Source: Curriculum Registration Report and ICR 4. 8

9 CHEMICAL TECHNOLOGY FTE (Full Time Equivalent) (Three Quarter Average) (Annualized Semester FTE) Source: Quarterly FTE by College by Program Area, CC50691C Annualized Semester FTE by College by Program Area, CCRE Certification/Licensure exam passing rate: Not 4. Advisory Committee meetings: Did the committee meet in the last year? 11/10/93 8/19/94 11/13/95 10/23/96 3/20/97 11/17/99 3/23/00 2/27/95 10/29/97 6/29/98 Are minutes of meetings on file? Yes Yes Yes Yes Yes Yes No Source: Department Chair or Lead Instructor 5. Goal Accomplishment: GRADUATES Sample Size 14 Response Rate 6 or 43% Sample Size 6 Response Rate 4 or 67% Sample Size 8 Response Rate 7 or 88% Sample Size 10 Response Rate 4 or 40% 19 Sample Size 5 Response Rate 3 or 60% Sample Size 9 Response Rate 9 or 100% Sample Size 4 Response Rate 3 or 75% a. My goal(s) for attending CFCC were: Receiving a degree, diploma or certificate from CFCC Preparing for/getting a new job Improving existing job skills Transferring to a four year college/university Graduates or 67% 3 or 75% 7 or 100% 4 or 100% 2 or 67% 6 or 67% 3 or 100% 4 or 67% 3 or 75% 7 or 100% 4 or 100% 1 or 33% or 17% 0 5 or 71% or 50% 1 or 25% 4 or 57% 3 or 75% 0 3 or 33% 0 Personal interest 2 or 33% 0 5 or 71% 1 or 25% Other or 14%

10 CHEMICAL TECHNOLOGY b. I accomplished my goal(s) for attending CFCC: Graduates Yes, completely 5 or 83% 4 or 100% 4 or 57% 4 or 100% 3 or 100% 8 or 89% 3 or 100% Yes, partially 1 or 17% 0 3 or 43% or 11% 0 No c. If you did not accomplish your goal(s) for attending CFCC, which of the following describes why you did not achieve that goal(s)? Graduates Job conflict New employment Financial hardship Family conflict Joined the military Child care problems Medical Problems Moved to a new area Lack of interest in pursuing course of study Dissatisfied with the services offered Dissatisfied with the quality of instruction Other Source: Graduating Student Opinion Survey, Student Development NON-COMPLETERS/EARLY LEAVERS No Data Sample Size 1 Response Rate 1 or 100% No Data Collected 19 No Data Collected No Data Collected Sample Size 2 Response Rate 0 a. My goal(s) for attending CFCC were: Non-Completers/Early Leavers Receiving a degree, diploma or certificate from CFCC 1 or 100%

11 CHEMICAL TECHNOLOGY Preparing for/getting a new job 0 0 Improving existing job skills 0 0 Transferring to a four year college/university 0 0 Personal interest 0 0 Other 0 0 b. I accomplished my goal(s) for attending CFCC: Non-Completers/Early Leavers Yes, completely 0 0 Yes, partially 1 or 100% 0 No 0 0 c. If you did not accomplish your goal(s) for attending CFCC, which of the following describes why you did not achieve that goal(s)? Non-Completers/Early Leavers Job conflict 1 0 New employment 0 0 Financial hardship 0 0 Family conflict 0 0 Joined the military 0 0 Child care problems 0 0 Medical Problems 0 0 Moved to a new area 0 0 Lack of interest in pursuing course of study 0 0 Dissatisfied with the services offered 0 0 Dissatisfied with the quality of instruction 0 0 Other 0 0 Source: Early Leavers Survey, Student Development 6. Employment Rate: Sample Size Response Rate *Employed *% Employed or 38% 3 100% or 63% 4 80% No Data Collected or 100% 6 100% % or 100% % or 100% 5 100% or 100% 9 100% *Employment status percentages are calculated using the number of responses. Includes students in both related and unrelated employment, continuing their education, and/or active duty in the military service. Source: Graduate Employment Survey, Career and Testing Services 4. 11

12 CHEMICAL TECHNOLOGY 7. Employer Satisfaction: Sample Size 2 Response Rate 2 or 100% Sample Size 1 Response Rate 1 or 100% Sample Size 4 Response Rate 1 or 25% Sample Size 4 Response Rate 4 or 100% Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Somewhat Dissatisfied Dissatisfied Blank or 100% Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Somewhat Dissatisfied Dissatisfied Blank 0 1 or 100% Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Somewhat Dissatisfied Dissatisfied Blank 0 1 or 100% Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Source: Employer Satisfaction Survey, Career and Testing Services 8. Student Satisfaction: Somewhat Dissatisfied Dissatisfied Blank 0 2 or 50% 2 or 50% GRADUATES Sample Size 14 Response Rate 6 or 43% Sample Size 6 Response Rate 4 or 67% Sample Size 8 Response Rate 7 or 88% Sample Size 10 Response Rate 4 or 40% 19 Sample Size 5 Response Rate 3 or 60% Sample Size 9 Response Rate 9 or 100% Sample Size 4 Response Rate 3 or 75% Level of satisfaction with: Year Not Your Educational Program Overall quality of my academic program Neutral Dissatisfied Dissatisfied or 50% 3 or 50% or 25% 2 or 50% 1 or 25% or 71% 2 or 29% or 100% or 33% 2 or 67% or 56% 3 or 33% 1 or 11% or 67% 0 1 or 33%

13 CHEMICAL TECHNOLOGY Level of satisfaction with: Year Not Overall quality of Cape Fear Community College Opportunity to evaluate my instructors Quality of classroom materials (handouts, syllabi, etc.) Academic advising by the department Availability of my advisor Classroom equipment Laboratory equipment Software used in classes Student Development Services Admissions Registration Orientation Program (upon entry to CFCC) ASSET Placement Neutral Dissatisfied Dissatisfied or 14% 3 or 43% 2 or 29% 1 or 14% or 50% 2 or 50% or 100% or 33% 5 or 56% 1 or 11% or 33% 1 or 33% 1 or 33% or 33% 2 or 67% or 44% 5 or 56% or 33% 1 or 33% 1 or 33% or 33% 2 or 67% or 67% 3 or 33% or 67% 0 1 or 33% or 33% 2 or 67% or 44% 4 or 44% 1 or 11% or 33% 1 or 33% 1 or 33% or 67% 1 or 33% or 56% 4 or 44% or 33% 1 or 33% 1 or 33% or 33% 2 or 67% or 44% 5 or 56% or 100% or 33% 1 or 33% 1 or 33% or 56% 4 or 44% or 100% or 33% 1 or 33% 1 or 33% or 33% 6 or 67% or 100% or 67% 1 or 33% or 44% 3 or 33% 2 or 22% or 33% 1 or 33% 1 or 33% or 33% 1 or 33% 1 or 33% or 22% 5 or 56% 0 2 or 22% or 33% 1 or 33% 1 or 33% or 33% 0 1 or 33% 1 or 33% or 33% 0 6 or 67% or 33% 0 1 or 33% 1 or 33% or 67% or 33% or 33% 1 or 11% 3 or 33% 2 or 22% or 67% 1 or 33%

14 CHEMICAL TECHNOLOGY Level of satisfaction with: Year Not Career and Testing Services Counseling Services Financial Aid Services Student Activities Student Athletics Availability of student development staff Helpfulness of student development staff Other CFCC Services Food Services Bookstore Printed information about programs (such as schedules, brochures, catalog, etc.) Parking Campus Safety/Security Overall maintenance of college grounds Neutral Dissatisfied Dissatisfied or 33% 1 or 33% 0 1 or 33% or 44% 2 or 22% 2 or 22% 1 or 11% or 67% 1 or 33% or 33% 1 or 33% 0 1 or 33% or 44% 0 4 or 44% 1 or 11% or 33% 2 or 67% or 33% 0 1 or 33% 1 or 33% or 56% 2 or 22% 2 or 22% or 33% 0 1 or 33% 1 or 33% or 33% 0 1 or 33% 1 or 33% or 22% 0 3 or 33% 4 or 44% or 33% 1 or 33% 1 or 33% 0 1 or 33% 0 1 or 33% 1 or 33% or 44% 0 1 or 11% 3 or 33% 0 1 or 11% or 33% 2 or 67% or 33% 2 or 67% or 22% 0 2 or 22% 4 or 44% 1 or 11% or 33% 2 or 67% or 33% 2 or 67% or 22% 0 2 or 22% 4 or 44% 0 1 or 11% or 50% 0 1 or 50% or 11% 1 or 11% 6 or 67% 0 1 or 11% or 33% 0 2 or 67% or 67% 1 or 33% or 11% 3 or 33% 2 or 22% 3 or 33% or 67% or 33% 0 1 or 33% 1 or 33% 1 or 33% or 33% 4 or 44% 1 or 11% 1 or 11% or 67% 1 or 33% or 100% or 56% 0 3 or 33% 1 or 11% or 67% 0 1 or 33% or 33% 2 or 67% or 22% 4 or 44% 2 or 22% 1 or 11% or 33% 1 or 33% 1 or 33% or 33% 2 or 67% or 22% 7 or 78% or 33% 2 or 67%

15 CHEMICAL TECHNOLOGY Level of satisfaction with: Year Not Overall maintenance of college facilities Availability of the business office staff Helpfulness of the business office staff Center for Academic Enhancement (CAE) Tutorial assistance Assistance with computers and applications Learning Resources Center (LRC) Book collection Serials: professional journals, magazines, newspapers Availability of staff Helpfulness of staff Hours of operation Access to latest research technology Audiovisual collection Neutral Dissatisfied Dissatisfied or 100% or 22% 6 or 67% 0 1 or 11% or 33% 2 or 67% or 67% 1 or 33% or 11% 0 8 or 89% or 67% 1 or 33% or 67% 1 or 33% or 11% 0 8 or 89% or 67% 1 or 33% or 33% 0 1 or 33% or 33% or 33% 2 or 22% 3 or 33% 0 1 or 11% or 33% 2 or 67% or 33% 0 1 or 33% 1 or 33% or 33% 3 or 33% 2 or 22% 1 or 11% or 33% 0 2 or 67% or 33% 1 or 33% 1 or 33% or 13% 0 6 or 75% 1 or 13% or 33% 0 1 or 33% 1 or 33% or 33% 1 or 33% 1 or 33% or 11% 0 7 or 78% 0 1 or 11% or 67% 1 or 33% or 67% 1 or 33% or 11% 2 or 22% 6 or 67% or 100% or 67% 1 or 33% or 11% 2 or 22% 5 or 56% 1 or 11% or 100% or 33% 1 or 33% 1 or 33% or 11% 1 or 11% 6 or 67% 1 or 11% or 33% 2 or 67% or 100% or 11% 0 8 or 89% or 100% or 33% or 33% 0 1 or 33% or 22% 0 6 or 67% 1 or 11% or 67% 1 or 33%

16 CHEMICAL TECHNOLOGY Within my degree program or because of my experiences at CFCC, I Acquired a basic knowledge in the humanities, social sciences, natural sciences and mathematics. Have skill in the basic use of computers. Felt academically challenged. Developed the ability to write effectively. Felt adequately prepared for employment or to transfer. Developed the ability to express myself effectively through speaking. Felt the technology introduced in my program was up-to-date and current with today s workplace. Felt the developmental courses I have taken prepared me for college level work. Would recommend my program of study to others. Would recommend CFCC to others. Year Not Source: Graduating Student Opinion Survey, Student Development Strongly Agree Agree Neutral Disagree Strongly Disagree 1 or 33% 0 2 or 67% or 11% 2 or 22% 5 or 56% 1 or 11% or 33% 2 or 67% or 33% 1 or 33% or 33% or 44% 4 or 44% 1 or 11% or 100% or 33% 2 or 67% or 44% 5 or 56% or 67% 1 or 33% or 67% 1 or 33% or 22% 6 or 67% 1 or 11% or 33% 0 2 or 67% or 67% 1 or 33% or 67% 3 or 33% or 33% 2 or 67% or 33% 0 1 or 33% 1 or 33% or 22% 6 or 67% 1 or 11% or 100% or 67% 1 or 33% or 67% 3 or 33% or 67% 1 or 33% or 33% 0 2 or 67% or 44% 2 or 22% 3 or 33% or 33% 2 or 67% or 67% 1 or 33% or 67% 3 or 33% or 67% 1 or 33% or 33% 1 or 33% 1 or 33% or 75% 2 or 25% or 67% 1 or 33%

17 CHEMICAL TECHNOLOGY NON-COMPLETERS/EARLY LEAVERS No Data Sample Size 1 Response Rate 1 or 100% No Data Collected 19 No Data Collected No Data Collected Sample Size 2 Response Rate Non-Completers/Early Leavers Not Neutral Unsatisfied Unsatisfied Overall quality of academic program. 0 1 or 100% Overall quality of the college. 0 1 or 100% Source: Early Leavers Survey, Student Development 9. Program Strengths, Weaknesses, Recommendations, and Action Plans: It is the responsibility of the faculty to use the information in the program review reports for improvement as needed. Lead instructors review the data and respond by generating the strengths, weaknesses, recommendations and action plans outlined below. Program improvement is also documented annually in the curriculum assessment plans which address student outcomes and in the budget proposals which are used to request funds to implement program action plans. Program Strengths: Program Plans 1. Continued stress of HANDS-ON laboratory experience with techniques, analytical instruments, and computers. 2. Recording instrument data via computer interface. Program Weaknesses: 1. Enrollment is down as of Fall quarter, Some old equipment is wearing out. Recommendations: 1. Increase recruitment efforts. (Continued) 2. Replace old equipment as funding allows. (Continued) Action Plans: 1. a. Produce P.R. FLIER for Chem Tech program. (Completed) b. Increase contact with high school chemistry teachers and guidance counselors. (Continued) 2. Purchase Atomic Absorption Spectrometer , (Completed) 3. Purchase Infrared Spectrometer and Gas Chromatograph (Continued) Program Strengths: 19 Program Plans 1. Continued stress of Hands-On laboratory experience with techniques, analytical instruments, computers. 2. Recording instrument data via computer interface

18 CHEMICAL TECHNOLOGY Program Weaknesses: 1. Low enrollment Fall quarter, Same old equipment is wearing out. Recommendations: 1. Increase recruitment efforts. (Continued) 2. Replace old equipment as funding allows. (Continued) Action Plans: 1. a. Increase contact with high school chemistry teachers and guidance counselors. (Continued) b. Increase recruitment efforts In-House among college transfer students. (Partial success-continued) 2. Purchase Infrared Spectrometer and Gas Chromatograph (Continued; New building funds should complete) Program Strengths: Program Plans 1. Continued stress of hands-on laboratory experience with techniques, analytical instruments, and computers. 2. Recording instrument data via computer interface. Program Weaknesses: 1. Enrollment Fall semester, (Still low in fall 99) 2. Same old equipment is wearing out, but hanging in there. (Hope this year.)(new labs and equipment) Recommendations: 1. Increase recruitment efforts. (P.R. video and poster now in hand.) 2. New building funds should alleviate the equipment problems. (The funds took care of problem.) Action Plans: 1. a. Produce another P.R. Flier for Chem Tech program. (Completed April 2000) b. Increase contact with high school chemistry teachers and guidance counselors. (Distribute video and posters. c. Increase recruitment efforts In-House among college transfer students, HRD, and Adult High School students. (Spoke to General Chemistry students. Maintain 3 hall displays.) 2. Purchase Infrared Spectrometer and Gas Chromatograph (If all goes well, other equipment, also.) (Completed) Program Strengths: Program Plans 1. Continued stress of hands-on laboratory experience with techniques, analytical instruments, and computers. 2. Recording instrument data via computer interface. 3. New laboratory facilities and equipment. 4. Excellent employment rate for graduates. Program Weaknesses: 1. Low student enrollment fall Recommendations: 1. Distribute new P.R. materials (5 minute video and poster). (See below) 4. 18

19 CHEMICAL TECHNOLOGY Action Plans: 1. Place posters in high schools, UNCW, day care centers, and here at CFCC. (Completed) 2. Place copies of the video in hands of science teachers and counselors in high schools. (Lack of video copying capability postponed completion) Program Strengths: Program Plans 1. Continued stress of "hands-on" laboratory experience with techniques, analytical instruments, and computers. 2. Recording instrument data via computer interface and transmission of data via networked computers. 3. New laboratory facilities and equipment. 4. Excellent employment rate for graduates. Program Weaknesses: 1. Continued low student enrollment fall Recommendations: 1. Distribute new P.R. 5 minute video and redistribute posters 2. Increase recruitment efforts "In-House" among college transfer students, HRD, and Adult High School students. Action Plans: 1. Place copies of the video in hands of science teachers and counselors in high schools and replace poster in high schools, UNCW, day care centers, and employment office. 2. Speak to General Chemistry students. Maintain hall displays. Distribute posters around CFCC campus. Source: Lead Instructor 4. 19

20 COMPUTER ENGINEERING TECHNOLOGY DESCRIPTION/PURPOSE PROGRAM: Computer Engineering Technology CODE: A40160 (Formerly T040) DEGREE: Associate in Applied Science The Computer Engineering Technology curriculum provides the skills required to install, service, and maintain computers, peripherals, networks, and microprocessor and computer controlled equipment. It includes training in both hardware and software, emphasizing operating systems concepts to provide a unified view of computer systems. Course work includes mathematics, physics, electronics, digital circuits and programming, with emphasis on the operation, use, and interfacing of memory and devices to the CPU. Additional topics may include communications, networks, operating systems, programming languages, Internet configuration and design, and industrial applications. Graduates should qualify for employment opportunities in electronics technology, computer service, computer networks, server maintenance, programming, and other areas requiring a knowledge of electronic and computer systems. Graduates may also qualify for certification in electronics, computers, or networks. PROGRAM MEASUREMENTS 1. A. Operating Cost: Definition - Operating costs are defined as state funded operating expenditures such as supplies, travel, salaries and fringes, equipment repairs, software, service contracts, etc. It does not include major equipment expenditures, books or grant funds such as the Kate B. Reynolds Grant or other grant sources which may be providing substantial financial support to a program $111, $148, $120, $64, $129, $203, $139, $288, B. Equipment Expenditures: $22, $23, $141, $55, $11, $51, $23, $51, Source: Business Services 2. Enrollment: Unduplicated Year Annual Headcount Source: Curriculum Registration Report and ICR 4. 20

21 COMPUTER ENGINEERING TECHNOLOGY FTE (Full Time Equivalent) (Three Quarter Average) (Annualized Semester FTE) Source: Quarterly FTE by College by Program Area, CC50691C Annualized Semester FTE by College by Program Area, CCRE Certification/Licensure exam passing rate: Not applicable Source: Licensing Boards, Institution 4. Advisory Committee meetings: Did the committee meet in the last year? 11/18/93 11/4/94 1/26/96 10/21/96 10/24/97 11/19/98 3/23/00 3/21/01 Are minutes of meetings on file? Yes Yes Yes Yes Yes Yes Yes Yes Source: Department Chair or Lead Instructor 5. Goal Accomplishment: GRADUATES Sample Size 10 Response Rate 5 or 50% Sample Size 7 Response Rate 6 or 86% Sample Size 7 Response Rate 7 or 100% Sample Size 9 Response Rate 2 or 22% 19 Sample Size 9 Response Rate 7 or 78% Sample Size 12 Response Rate 16* Sample Size 20 Response Rate 18 or 90% *Based on the survey results received from Student Development, the number of returned graduate surveys is greater than the number of graduates. The graduate survey is administered when the student completes an intent to graduate form. It may be that some of these students who intended to graduate did not and their surveys were not weeded from the final tabulation. a. My goal(s) for attending Graduates CFCC were: Receiving a degree, diploma or certificate from CFCC Preparing for/getting a new job or 100% 4 or 67% 7 or 100% 1 or 50% 3 or 43% 11 or 79% 16 or 89% 5 or 100% 5 or 83% 5 or 71% 2 or 100% 3 or 43% 3 or 21% 2 or 11% 4. 21

22 COMPUTER ENGINEERING TECHNOLOGY Improving existing job skills Transferring to a four year college/university 3 or 60% 2 or 33% 1 or 14% 1 or 50% or 17% 1 or 14% 2 or 100% 1 or 14% 0 0 Personal interest 3 or 60% 1 or 17% 2 or 29% 1 or 50% Other b. I accomplished my goal(s) for attending CFCC: Graduates Yes, completely 2 or 40% 4 or 67% 1 or 14% 2 or 100% 6 or 86% 10 or 71% 12 or 67% Yes, partially 3 or 60% 2 or 33% 5 or 71% 0 1 or 14% 3 or 21% 4 or 22% No or 7% 1 or 6% c. If you did not accomplish your goal(s) for attending CFCC, which of the following describes why you did not achieve that goal(s)? Graduates Job conflict New employment Financial hardship Family conflict Joined the military Child care problems Medical Problems Moved to a new area Lack of interest in pursuing course of study Dissatisfied with the services offered Dissatisfied with the quality of instruction Other Source: Graduating Student Opinion Survey, Student Development 4. 22

23 COMPUTER ENGINEERING TECHNOLOGY NON-COMPLETERS/EARLY LEAVERS No Data Sample Size 6 Response Rate 2 or 33% Sample Size 6 Response Rate 1 or 16% 19 No Data Collected Sample Size 62 Response Rate 4 or 6% a. My goal(s) for attending CFCC were: Non-Completers/Early Leavers Receiving a degree, diploma or certificate from CFCC 0 1 or 100% 3 or 75% Preparing for/getting a new job 2 1 or 100% 0 Improving existing job skills 0 1 or 100% 0 Transferring to a four year college/university or 25% Personal interest Other b. I accomplished my goal(s) for attending CFCC: Non-Completers/Early Leavers Yes, completely 1 or 50% 0 0 Yes, partially No 1 or 50% 1 or 100% 4 or 100% c. If you did not accomplish your goal(s) for attending CFCC, which of the following describes why you did not achieve that goal(s)? Non-Completers/Early Leavers Job conflict New employment Financial hardship Family conflict Joined the military Child care problems Medical Problems Moved to a new area Lack of interest in pursuing course of study Dissatisfied with the services offered Dissatisfied with the quality of instruction Other Source: Early Leavers Survey, Student Development 4. 23

24 COMPUTER ENGINEERING TECHNOLOGY 6. Employment Rate: Sample Size Response Rate *Employed *% Employed or 50% 2 67% or 30% 3 100% No Data or 100% 6 86% or 100% 7 100% or 100% 9 100% or 100% 9 100% *Employment status percentages are calculated using the number of responses. Includes students in both related and unrelated employment, continuing their education, and/or active duty in the military service. Source: Graduate Employment Survey, Career and Testing Services 7. Employer Satisfaction: Sample Size 4 Response Rate 4 or 100% Sample Size 2 Response Rate 2 or 100% Sample Size 0* 19 Sample Size 7 Response Rate 6 or 86% *Graduates did not give permission to contact their employers Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Somewhat Dissatisfied Dissatisfied Blank 0 4 or 100% Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Somewhat Dissatisfied Dissatisfied Blank 0 2 or 100% Overall level of satisfaction with employees who completed program at CFCC. Unknown Somewhat Source: Employer Satisfaction Survey, Career and Testing Services Somewhat Dissatisfied Dissatisfied Blank 0 2 or 33% 3 or 50% 1 or 17%

25 COMPUTER ENGINEERING TECHNOLOGY 8. Student Satisfaction: GRADUATES Sample Size 10 Response Rate 5 or 50% Sample Size 7 Response Rate 6 or 86% Sample Size 7 Response Rate 7 or 100% Sample Size 9 Response Rate 2 or 22% 19 Sample Size 9 Response Rate 7 or 78% Sample Size 12 Response Rate 16* Sample Size 20 Response Rate 18 or 90% *Based on the survey results received from Student Development, the number of returned graduate surveys is greater than the number of graduates. The graduate survey is administered when the student completes an intent to graduate form. It may be that some of these students who intended to graduate did not and their surveys were not weeded from the final tabulation. Level of satisfaction with: Year Not Your Educational Program Overall quality of my academic program Overall quality of Cape Fear Community College Opportunity to evaluate my instructors Quality of classroom materials (handouts, syllabi, etc.) Academic advising by the department Availability of my advisor Classroom equipment Neutral Dissatisfied Dissatisfied or 20% 1 or 20% 2 or 40% 1 or 20% or 17% 4 or 67% 1 or 17% or 14% 5 or 71% 0 1 or 14% or 50% 1 or 50% or 43% 4 or 57% or 7% 5 or 33% 6 or 40% 3 or 20% or 44% 8 or 44% 1 or 6% 1 or 6% or 57% 3 or 43% or 50% 1 or 50% or 29% 5 or 71% or 7% 3 or 20% 8 or 53% 2 or 13% 1 or 7% or 28% 11 or 61% 0 2 or 11% or 29% 5 or 71% or 7% 3 or 20% 10 or 67% 1 or 7% or 44% 8 or 44% 1 or 6% 1 or 6% or 29% 5 or 71% or 7% 5 or 33% 7 or 47% 2 or 13% or 33% 10 or 56% 2 or 11% or 29% 5 or 71% or 7% 4 or 27% 7 or 47% 1 or 7% 2 or 13% or 44% 7 or 39% 2 or 11% 1 or 6% or 43% 4 or 57% or 7% 5 or 33% 7 or 47% 1 or 7% 1 or 7% or 50% 8 or 44% 1 or 6% or 29% 4 or 57% 0 1 or 14% or 7% 4 or 27% 6 or 40% 3 or 20% 1 or 7% or 22% 10 or 56% 0 4 or 22%

26 COMPUTER ENGINEERING TECHNOLOGY Level of satisfaction with: Year Not Laboratory equipment Software used in classes Student Development Services Admissions Registration Orientation Program (upon entry to CFCC) ASSET Placement Career and Testing Services Counseling Services Financial Aid Services Student Activities Student Athletics Availability of student development staff Helpfulness of student development staff Neutral Dissatisfied Dissatisfied 0 2 or 29% 5 or 71% or 7% 5 or 33% 5 or 33% 3 or 20% 1 or 7% or 22% 10 or 56% 1 or 6% 1 or 6% 2 or 11% 0 2 or 29% 4 or 57% 0 1 or 14% or 7% 6 or 40% 5 or 33% 2 or 13% 1 or 7% or 39% 7 or 39% 2 or 11% 2 or 11% 0 1 or 14% 1 or 14% 5 or 71% or 13% 4 or 27% 5 or 33% 3 or 20% 1 or 7% or 28% 8 or 44% 3 or 17% 2 or 11% or 14% 5 or 71% 1 or 14% or 13% 4 or 27% 6 or 40% 2 or 13% 0 1 or 7% or 17% 8 or 44% 4 or 22% 3 or 17% 0 1 or 14% 1 or 14% 3 or 43% 2 or 29% or 13% 3 or 20% 5 or 33% 5 or 33% or 6% 4 or 22% 10 or 56% 3 or 17% or 29% 1 or 14% 2 or 29% 1 or 14% 0 1 or 14% or 13% 3 or 20% 6 or 40% 4 or 27% or 17% 3 or 17% 8 or 44% 4 or 22% or 29% 1 or 14% 3 or 43% 1 or 14% or 27% 3 or 20% 4 or 27% 4 or 27% or 22% 2 or 11% 7 or 39% 5 or 28% or 14% 1 or 14% 5 or 71% or 27% 4 or 27% 4 or 27% 2 or 13% 1 or 7% or 17% 3 or 17% 8 or 44% 4 or 22% or 29% 2 or 29% 3 or 43% or 13% 5 or 33% 6 or 40% 2 or 13% or 11% 3 or 17% 6 or 33% 3 or 17% 3 or 17% 1 or 6% 2 or 29% 1 or 14% 4 or 57% or 13% 4 or 27% 6 or 40% 3 or 20% or 11% 2 or 11% 4 or 22% 7 or 39% 2 or 11% 1 or 6% 3 or 43% 0 4 or 57% or 27% 3 or 20% 4 or 27% 3 or 20% 1 or 7% or 39% 2 or 11% 3 or 17% 5 or 28% 1 or 6% 0 2 or 29% 1 or 14% 4 or 57% or 27% 3 or 20% 4 or 27% 4 or 27% or 22% 1 or 6% 6 or 33% 6 or 33% 1 or 6% 0 3 or 43% 1 or 14% 3 or 43% or 27% 3 or 20% 5 or 33% 3 or 20% or 22% 0 7 or 39% 6 or 33% 1 or 6%

27 COMPUTER ENGINEERING TECHNOLOGY Level of satisfaction with: Year Not Other CFCC Services Food Services Bookstore Printed information about programs (such as schedules, brochures, catalog, etc.) Parking Campus Safety/Security Overall maintenance of college grounds Overall maintenance of college facilities Availability of the business office staff Helpfulness of the business office staff Center for Academic Enhancement (CAE) Tutorial assistance Assistance with computers and applications Learning Resources Center (LRC) Book collection Neutral Dissatisfied Dissatisfied 1 or 14% 1 or 14% 3 or 43% 1 or 14% 1 or 14% or 7% 2 or 14% 5 or 36% 3 or 21% 0 3 or 21% or 6% 0 8 or 44% 6 or 33% 0 3 or 17% or 14% 2 or 29% 1 or 14% 3 or 43% or 7% 3 or 21% 3 or 21% 3 or 21% 3 or 21% 1 or 7% or 50% 3 or 17% 4 or 22% 2 or 11% 0 2 or 29% 4 or 57% 1 or 14% or 7% 3 or 21% 7 or 50% 3 or 21% or 12% 10 or 59% 4 or 24% 1 or 6% or 14% 0 1 or 14% 5 or 71% or 7% 2 or 14% 3 or 21% 2 or 14% 3 or 21% 3 or 21% or 35% 3 or 18% 2 or 12% 6 or 35% 1 or 14% 1 or 14% 3 or 43% 0 2 or 29% or 7% 4 or 29% 2 or 14% 5 or 36% 2 or 14% or 11% 8 or 44% 7 or 39% 0 1 or 6% 0 1 or 14% 4 or 57% 2 or 29% or 7% 4 or 29% 4 or 29% 5 or 36% or 11% 11 or 61% or 14% 4 or 57% 2 or 29% or 7% 4 or 29% 4 or 29% 5 or 36% or 11% 10 or 56% 2 or 11% 0 4 or 22% 0 1 or 14% 6 or 86% or 14% 5 or 36% 5 or 26% 2 or 14% or 6% 3 or 17% 8 or 44% 5 or 28% 1 or 6% or 86% 1 or 14% or 14% 5 or 36% 5 or 36% 2 or 14% or 22% 9 or 50% 4 or 22% 1 or 6% 0 2 or 29% 1 or 14% 4 or 57% or 36% 3 or 21% 2 or 14% 3 or 21% or 33% 5 or 28% 3 or 17% 4 or 22% or 29% 1 or 14% 4 or 57% or 29% 5 or 36% 3 or 21% 1 or 7% or 28% 5 or 25% 5 or 28% 3 or 17% or 14% 0 5 or 71% 1 or 14% or 33% 2 or 13% 4 or 27% 4 or 27% or 28% 3 or 17% 6 or 33% 4 or 22%

28 COMPUTER ENGINEERING TECHNOLOGY Level of satisfaction with: Year Not Serials: professional journals, magazines, newspapers Availability of staff Helpfulness of staff Hours of operation Access to latest research technology Audiovisual collection Neutral Dissatisfied Dissatisfied 1 or 14% 1 or 14% 5 or 71% or 33% 3 or 20% 3 or 20% 4 or 27% or 39% 3 or 17% 4 or 22% 3 or 17% 1 or 6% 0 1 or 14% 2 or 29% 4 or 57% or 33% 3 or 30% 4 or 27% 3 or 20% or 33% 4 or 22% 5 or 28% 2 or 11% 1 or 6% 0 1 or 14% 2 or 29% 4 or 57% or 33% 3 or 20% 4 or 27% 3 or 20% or 33% 4 or 22% 6 or 33% 2 or 11% or 14% 2 or 29% 4 or 57% or 33% 3 or 20% 4 or 27% 3 or 20% or 33% 4 or 22% 6 or 33% 2 or 11% or 14% 0 5 or 71% 1 or 14% or 33% 4 or 27% 3 or 20% 3 or 20% or 39% 4 or 22% 4 or 22% 2 or 11% 1 or 6% 0 2 or 29% 0 5 or 71% or 36% 3 or 21% 3 or 21% 3 or 21% or 44% 2 or 11% 4 or 22% 3 or 17% 1 or 6% 0 Within my degree program or because of my experiences at CFCC, I Acquired a basic knowledge in the humanities, social sciences, natural sciences and mathematics. Have skill in the basic use of computers. Felt academically challenged. Developed the ability to write effectively. Felt adequately prepared for employment or to transfer. Developed the ability to express myself effectively through speaking. Year Not Strongly Agree Agree Neutral Disagree Strongly Disagree 0 2 or 29% 5 or 71% or 6% 2 or 13% 9 or 56% 4 or 25% or 6% 4 or 22% 10 or 56% 1 or 6% 2 or 11% or 100% or 63% 1 or 6% 3 or 19% 0 2 or 13% or 94% 1 or 6% or 14% 2 or 29% 3 or 43% 0 1 or 14% or 44% 5 or 31% 3 or 19% 1 or 6% or 61% 6 or 33% 0 1 or 6% or 29% 4 or 57% 1 or 14% or 6% 5 or 31% 6 or 38% 4 or 25% or 33% 8 or 44% 3 or 17% 1 or 6% or 71% 2 or 29% or 38% 7 or 44% 2 or 13% 1 or 6% or 33% 7 or 39% 4 or 22% 0 1 or 6% 0 2 or 29% 4 or 57% 0 1 or 14% or 6% 3 or 19% 8 or 50% 4 or 25% or 6% 5 or 28% 10 or 56% 2 or 11%

29 COMPUTER ENGINEERING TECHNOLOGY Within my degree program or because of my experiences at CFCC, I Felt the technology introduced in my program was up-to-date and current with today s workplace. Felt the developmental courses I have taken prepared me for college level work. Would recommend my program of study to others. Would recommend CFCC to others. Year Not Source: Graduating Student Opinion Survey, Student Development Strongly Agree Agree Neutral Disagree Strongly Disagree 1 or 14% 5 or 71% 1 or 14% or 60% 3 or 20% 2 or 13% 1 or 7% or 67% 3 or 17% 1 or 6% 0 2 or 11% 0 3 or 43% 4 or 57% or 25% 6 or 38% 3 or 19% 3 or 19% or 41% 5 or 29% 3 or 18% 1 or 6% 1 or 6% or 57% 3 or 43% or 63% 3 or 19% 3 or 19% or 67% 5 or 28% 1 or 6% or 50% 3 or 50% or 56% 5 or 31% 2 or 13% or 61% 6 or 33% 1 or 6% 0 0 NON-COMPLETERS/EARLY LEAVERS No Data Sample Size 6 Response Rate 2 or 33% Sample Size 6 Response Rate 1 or 16% 19 No Data Collected No Data Collected Sample Size 62 Response Rate 4 or 6% Graduates Not Neutral Unsatisfied Unsatisfied Overall quality of academic program. 0 1 or 50% 1 or 50% Overall quality of the college. 0 1 or 50% 1 or 50% Graduates Not Neutral Unsatisfied Unsatisfied Overall quality of academic program. 0 1 or 100% Overall quality of the college. 0 1 or 100% Graduates Not Neutral Unsatisfied Unsatisfied Overall quality of academic program. 0 1 or 25% 2 or 50% 0 1 or 25% 0 Overall quality of the college. 0 2 or 50% 1 or 25% 1 or 25% 0 0 Source: Early Leavers Survey, Student Development 4. 29

30 COMPUTER ENGINEERING TECHNOLOGY 9. Program Strengths, Weaknesses, Recommendations, and Action Plans: It is the responsibility of the faculty to use the information in the program review reports for improvement as needed. Lead instructors review the data and respond by generating the strengths, weaknesses, recommendations and action plans outlined below. Program improvement is also documented annually in the curriculum assessment plans which address student outcomes and in the budget proposals which are used to request funds to implement program action plans. Program Strengths: 1. Job placement. Program Weaknesses: 1. Need for Internet Access. 2. Low enrollment. Recommendations: None Action Plans: Program Plans 1. Recommend hardware and software for Internet access. (Completed) 2. Market program to local high schools and other schools. (Completed) Program Strengths: 1. Job Placement 2. NEAP Program 3. Internet courses and access Program Weaknesses: 1. Retention Recommendations: None Action Plans: 19 Program Plans 1. Develop a series of support workshops for first year students. (In process) Program Strengths: 1. Job placement 2. NEAP Program 3. Internet courses and access 4. PC maintenance and repair classes Program Plans 4. 30

31 COMPUTER ENGINEERING TECHNOLOGY Program Weaknesses: 1. Not enough courses to provide for all students entering the program 2. Not part of the evening program Recommendations: 1. Hire one additional full time faculty member. (Completed) Action Plans: None Program Strengths: Program Plans 1. NEAP Program 2. Job Placement 3. Course offerings reflect state of the art technology. 4. PC upgrade and repair classes that prepare for A+ certification 5. Education and experience of the faculty Program Weaknesses: 1. Not enough course offerings to meet needs of students 2. Not enough lab space to offer additional courses 3. Faculty members need to have resources to maintain professional development. 4. Need additional technical support for labs Recommendations: 1. Make E180 into a computer lab for languages and Internet courses. (Completed) 2. Hire additional faculty. (Completed) 3. Hire a full time technician. (Not approved in budget.) Action Plans: None Program Strengths: Program Plans 1. Neap program this prepares students for Novell Certification 2. PC upgrade and repair classes that prepare students for A+ certification. 3. Two new Certificate programs one in Networking and one in Web Development 4. Education and experience of the faculty. 5. Course offerings and course content that reflect state of the art technology in CET Program Weaknesses: 1. Faculty members need additional resources for professional development. 2. We need additional technical support in order to maintain labs